Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot1 year tenancy- UNCLE Southall
I recently finished a 1 year tenancy at UNCLE Southall, and really enjoyed my time there. The quality of the flats are superb, and the amenities (gym, concierge, parcel service) were much appreciated. The onsite staff are quick to respond to emails, and their communication was very clear when dealing with any maintenance issues. They are really friendly and super helpful. The building was kept clean throughout and overall felt very safe and welcoming.
San · 26 October 2022
★★★★★ 4/5
TrustpilotDecent quality, great staff
Not reviewing if the place is worth the premium price they ask for as that's more a personal view but for sure Ruth, Duncan and Paul are willing to go the extra mile for the current tenants always with a smile on their face and sorting out promptly all the daily ordinary issues that might come up. So, that human connection is not that common when renting a place
Matteo · 2 April 2023
★★★★★ 5/5
TrustpilotOur experience with Uncle has been …
Our experience with Uncle has been excellent since day one, Caroline and Paco were really helpful trough all the contract process and our moving in.The bulding and the flat standard are really high and all the uncle staff is supportive for any maintenance need.
Luca · 26 September 2017
★★★★★ 5/5
TrustpilotGold standard service from Uncle
Had a fantastic experience living at Uncle Stockwell. It may have only been for 6 months but it was well worth the experience. Ruth and Duncan couldn't have been any more helpful and welcoming. Slightly outdated room which could have done with a few patches mended but by the look and sound of their brand new renovations, the won't be a problem! Would highly recommend anyone looking to rent in London to use Uncle's services, their way of doing things just makes sense.
Mandy · 8 December 2021
★★★★★ 5/5
TrustpilotWhat a fantastic place to live
What a fantastic place to live! The rooms are very spacious & well kitted out (including 24 hour gym), location is amazing (7 min walk to Stockwell station, 10 min walk to Vauxhall) but the best part are the staff. Ruth, Duncan, Gabby and all the team are incredible from little things such as a smile and quick conversation when you arrive home to looking after your mail & parcels if you're away so you have peace of mind nothing will go missing. I can't wait to move back in as soon as all the renovations are complete :D
Robert · 12 November 2021
★★★★★ 5/5
TrustpilotReview of UNCLE manchester after a year's stay
Stayed in uncle manchester for the past year, amazing location, reasonable pricing and comfortable decor and appliances. The service is without a doubt among the very best I have experienced. Enjoyed my stay very much, special thanks to Simon, Jodi and Zeshan!
Bill · 29 August 2018
★★★★★ 2/5
TrustpilotUnreasonable Fees
We left UNCLE after 12 months after they tried to abusively increase the rent (+15%), despite the local tube station closing for 6 months. When trying to get our deposit back, they deducted an additional £300 for unreasonable fees, even though we paid before their £323 professional cleaning fee.
Teo · 14 June 2024
★★★★★ 5/5
TrustpilotExceptional renting experience
We moved in for a year and stayed for 7, and I think that says something.
Sergei · 31 August 2025
★★★★★ 5/5
TrustpilotUncle Southall Team Is Amazing!
After weeks of searching for a flat for my fiancée and I, I found a listing for UNCLE Southall and knew it was home. The UNCLE team made the move in process stress free and an easy transition. The team is always friendly and courteous. In particular, Nicole has always gone above and beyond to ensure our experience with UNCLE is always amazing. I genuinely enjoyed the personal touch of leaving a handwritten welcome card in the flat. Nicole had also sent an email with recommended places my fiancée would want to visit; as she is new to the country. The UNCLE Southall team is always doing their best to make us feel like they’re our second family.As for the flat itself, we’re already thinking about renewing our rental contract for the following year. The UNCLE Southall flats are best for young professionals/ couples. The building’s design is modern and clean. We purchased a furnished one bedroom flat. It is equipped with high quality and stylish furniture that is well placed, creating a spacious environment. The amenities are still in the process of being built but will include a gym and communal work area, great for those who work from home. The building is also a short walk to Southall Station, allowing easy access to Central.
Indy · 5 September 2021
★★★★★ 5/5
TrustpilotExcellent staff
I enjoyed nigh on 4 years at Uncle Stockwell. Over that period of time, every single member of staff was helpful, kind, and knowledgable. All of them made living there an enjoyable, stress-free experience. Specific mention must go to Ruth and Duncan who - on more than one occasion - went above and beyond to assist: whether it was checking my postbox for deliveries, emailing a tenancy document, or topping up the electricity meter, they were invariably able to help. As a young professional, I could not have asked for a better living space.With thanks - Scott.
Scott · 1 September 2021
★★★★★ 5/5
TrustpilotFantastic place to live in London
Moving in to UNCLE Stockwell this summer was so simple, the staff were so welcoming and made everything super easy. The apartment and the building’s common areas are lovely, and the entire team are so helpful, especially the wonderful Ruth and Duncan. They also have really fantastic communications with residents, keeping us updated all the time! It’s in a great location for working in central London, and has everything I need. ☺️
Rory · 29 September 2022
★★★★★ 5/5
TrustpilotUNCLE Wembley Apartments Review
Amazing apartment location, lovely view of Wembley, the staff are super friendly and helpful, particulary Jamie, Kelly and Nicole.Everything about UNCLE Wembley is 10/10 and worth paying for
Joy · 1 April 2022
★★★★★ 5/5
TrustpilotHi to all the Wembley staff in… 9
Hi to all the Wembley staff in reception. Asam, Daniel, Joe and Maria - and all the other lovely reception staff. We are truly enjoying our stay here - people are quite nice - when you meet them in the lift or Gym. The apartment is lovely - very cosy love the BalconyAnd everything is on working order. Daniel and Joe are always quick to carry out any work, that needs doing. Thanks to everyone making,our stay friendly and comfortableAsam your charm and personalityare great - I worked with the publicfor 25 years on the hospital reception - so I know what it's like dealing with the publicWembley uncle is the bestKeep up the good work Asam withthat lovely 😃
Carole · 24 July 2021
★★★★★ 5/5
TrustpilotThank you to Dan & Assam and Maria
Myself and my partner moved in January after a very tough year last year and this move has been the best thing we have done. We love living here and can’t recommend it enough. Mostly because of the amazing staff that are so warm and welcoming and make a huge effort with us and it is really appreciated! We have a special thanks for Asaam and Dan for really going the extra mile and helping us out of hours when we have been locked out (several times!!!) Dan even came to let us in just a few minutes before the big England game last night!!! Assam, Dan and Maria really do make this place feel like home and we are very grateful for everything they do to make this the best renting experience we have ever had and one of the main reasons we are staying here :)
Tanya · 8 July 2021
★★★★★ 5/5
TrustpilotWe've lived at UNCLE Stockwell for…
We've lived at UNCLE Stockwell for almost 3 years: and it was the best years we had! In that time. A really thankful for Ruth, Duncan, Paul, Gabriela, and everybody else have been absolutely wonderful.We lived in a studio and themselves are modern and with a good price for London. Also, If we require something or fixed anything in the flat, they could sorted out this asap.Absolutely thanks for everything. We will miss this place!
Flavia · 5 April 2022
★★★★★ 5/5
TrustpilotThank you UNCLE Wembley
I would really like to thank UNCLE Wembley and the amazing team managing this wonderful property. We are on our fifth year of living here and there hasn’t been a single downside. The team is absolutely amazing, they are caring and kind. The building itself is gorgeous.
Da · 12 June 2024
★★★★★ 1/5
TrustpilotGenuine experience
3month rent are taken in advance. Due to travel ban I can’t move in the time on contract, so I kept negotiate with them but they just ignore my email. So I want to break the contract. Then 2 month later they send me a contract said if I sign I got some deposit back. they still charge me the two month electricity which is too large for an empty flat. The room is still empty, so I want them to read the meter again, they refused.In this way the rent, deposit and electricity I paid are legally away from me since I’m fooled to sign those thing.
Lee · 19 April 2021
★★★★★ 5/5
TrustpilotA Big Thank You To The Uncle Stockwell Team
I have lived in Uncle Stockwell for the past 2 years and the Resident team have been truly outstanding. Ruth, Duncan and Gaby always go above and beyond to help everyone in the building with huge smiles every day. If you ever have a problem, they always do everything they can to help you and are genuinely lovely people who care about the residents. They make an effort to greet everyone who walks through the door, fix issues immediately, operate the equivalent of a Royal Mail warehouse with no issues and suprise you with hand written cards for birthdays and holidays. I was very happy here and felt very looked after when I moved in. I highly recommend anyone looking for a place to live in Stockwell to join the Uncle family! Thank you very much for everything and wishing the team all the best.
Stathi · 18 February 2021
★★★★★ 5/5
TrustpilotHome away from Home :D
We've lived at Uncle Wembley for 3.5 months now and everything has been awesome! The apartment is new and cleaned before we moved in, and if we had any issues, problems were solved within 2 days; very efficient!Asam, Daniel, Maria and Joe are the best!! They never fail to make you feel welcome and are always there when you need help; from parcel services to maintenance! They keep residents updated and their emails are always fun to read :) (really enjoy the gifs)We would highly recommend Uncle Wembley! A 10/10!!
Tammie · 2 January 2021
★★★★★ 5/5
TrustpilotFirst time in the UK
First time in the UK, and looking for a good apartment with all the right qualities was the most stressful thing to go through specially for a family with children. After viewing UNCLE Wembley, we moved a week later and no regrets since. Its safe, clean, well-finished modern design, amazing views, great amenities, everything you need is less than a 5 minute walk away.Asam's positivity is AMAZING, any issue raised would be handled within hours if not minutes!! Thank you UNCLE Wembley Team.
D.AlKattan · 10 December 2020
★★★★★ 5/5
TrustpilotUNCLE Wembley is so far the best rental…
UNCLE Wembley is so far the best rental experience we have had in the UK. Very professional team, always willing to help, quick answers to questions and on-site maintenance. Can't be beat!
Ali · 5 December 2020
★★★★★ 5/5
TrustpilotFantastic Reception staff (Alex &…
Fantastic Reception staff (Alex & Polly) they have been so helpful always been happy to help and go the extra mile and have been so supportive. Great building, great amenities, very secure and positive overall site team.
John · 18 October 2024
★★★★★ 4/5
TrustpilotBig shout to Ruth!
Big shout to Ruth and Duncan for being very helpful and easy to deal with. The key to living in UNCLE is to get on with the staff. If you have any problems, if you are polite and respectful, they will do their best to assist. Some things are out of their hands (football pitch, broken dryers) but where they can assist, they do. Ruth always bubbly and up for a laugh which during COVID was needed. Shame the lounge and gym were out of commission during lockdown so didn't really enjoy those benefits. I did enjoy exercising in the park, watching the football, etc. We even had a modern NY style skyline from Vauxhall. Thanks to the team. I would recommend.
Brian · 6 November 2020
★★★★★ 5/5
TrustpilotOur entire experience at UNCLE has been…
Our entire experience at UNCLE has been up and down but the true hero at this company is John. He is the honestly one the hardest working people I've ever met, but he is also such a kind person. He comes over to fix anything we need at anytime and is always so so lovely to us. I really think he is saving grace of this place. We are moving out shortly and are really going to miss his energy and presence. We love John!!
Lauren · 2 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
