1/5
poor customer service
Communication with the new team makes us feel hopeless, they only say there's nothing she can do. They replied one email after 5 days after we chased up twice. Such a waste of time
Trusted Agent profile · London
★★★★★
612 reviews across 2 platforms
7a Howick Place, London, SW1P 1DZ
Uncle's office in London, at 7a Howick Place, is rated 4.5 out of 5 across 612 reviews on two platforms, including 3 Google reviews rated 2.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
poor customer service
Communication with the new team makes us feel hopeless, they only say there's nothing she can do. They replied one email after 5 days after we chased up twice. Such a waste of time
5/5
It was great experience staying here
It was great experience staying here. The flat is huge and spacious. The staffs are so cooperative and they organise events in order to have ice break with everyone staying within the premises.
5/5
Uncle elephant and castle
Been living in uncle for nearly 8 months. Wonderful time spent in the flat and with the amazing uncle team members and front desk members. Only thing could be improved that is to open the sky lounge till at least 2am instead of 12. So residents can end the fun night upstairs properly.
5/5
Uncle Property
My boyfriend and I moved in not so long ago but we both love this place as it has a nice view, clean and most importantly the management, Katia and Antonio are always eager to assist us in everything. They are very kind and opened. Always reachable as well. Will definately recomment to others.
5/5
Uncle - Manchester
Our time here in the Orient house has been brilliant for the past 8 months. All staff members are friendly with a can-do attitude. This makes such a difference as previous flats we have rented have had many issues which the landlords have refused to sort out. I would recommend Uncle to anyone!
5/5
Uncle New Cross
Since I moved to London I struggle to find a place that I can call home until I move to Uncle New Cross. I love the Paco and Caroline have been super professional and helpful during the move-in process. Anything that we need they are always ready to help. Highly recommend this company.
5/5
Uncle at New Cross
Since moving in, I have had nothing but a great experience with Uncle at New Cross. From the viewing to moving in. Caroline and Paco have been effective with dealing with any issues or queries I have had and been quick with responses along the way. I can’t recommend them enough. Thanks guys!
5/5
Uncle Stockwell
I was living for almost 3 years at uncle Stockwell in London. The staff is really friendly and they help you out 24/7.You have your own studio, a gym and a massive living room. What else do you need?The location is brilliant as it is really well connected with the city centre.
5/5
Amazing place to live.
I've been living in the property for more than one year and I'm very happy of my choice, I like the style of my flat and it is very cozy.The management team, specially Katia and Antonio are very helpful and supportive, always ready to fix any kind of situation.I truly recommend UNCLE :)
5/5
These guys are simply amazing
These guys are simply amazing. All very supportive, help you in all the process and smooth things out for you as best as they can. Totally recommend them
5/5
Paco and Caroline are lovely and…
Paco and Caroline are lovely and accommodating landlords! Would highly recommend. At times it can be a bit delayed fixing things around the flat, but they are always very informative and honest, and the job always gets done within a reasonable time period and to a good standard. Thank you both!
5/5
Excellent service I have lived/rented in the UNCLE…
I have lived/rented in the UNCLE building for the last 2 years and it has been fantastic experience.It is certainly one of best buildings to rent a furnished apartment from in London, super impressive building, with friendly staff to help you.I’d highly recommend it.
5/5
Amazing team
Amazing team - everyone. The team are supportive, respond to correspondences quickly, are reachable - email, phone, and made my securing the flat and moving almost seamless. Plus, e-mail from UNCLE are enjoyable. Thank you to all UNCLE Team.
5/5
A great development
I've now lived in this development for about 8 months and it's been great, that is in no small part due to Paco and Caroline's friendly attitude and dedication to making the place a success. They always say hello if I'm passing and have fixed any problems I've had very quickly.
5/5
UNCLE WEMBLEY is fantastic
UNCLE WEMBLEY is fantasticUNCLE wembley is professionally managed, I wouls say excellently managed. From the first day of your stay, every small thing is taken care of. The premises are clean and well maintained. Definitely would recommend
5/5
So much love for UNCLE Manchester
I had a short but sweet 6 months at UNCLE Manchester and LOVED it. Zeshan, Jodi and the rest of the team on reception are super. They're always on hand, and give the building a great community feel. It's also in a great location. Just sad I couldn't stay longer!
5/5
Moved in in January seeing the…
Moved in in January seeing the facilities and it feels like home already#unclesouthall
5/5
I can honestly say I have loved all the…
I can honestly say I have loved all the time I have been with UNCLE. In particular the management at New Cross have been nothing short of first class! Caroline and Paco are wonderful and humane, they have always dealt with my queries promptly and with care and decency!! :)
4/5
Been living here for over 2 years now
Been living here for over 2 years now. The administrative team has been available for you when you need them. Both Caroline & Paco have built strong rapport with many of the residents here. Both of them are empathetic towards resident issues and helpful in dealing with our concerns.
5/5
Really enjoyed my time living at Uncle…
Really enjoyed my time living at Uncle Stockwell. The staff was lovely and always willing to help whenever I had an issue. They were very friendly with all residents and helped make my time as a resident a real pleasure.
5/5
Great flat and experience
Great flat, very convenient location and above all that a really great staff at Uncle Stockwell. Sadly due to the uncertainty caused by COVID19 I decided to move out but until the last minute I always recieved lots of support from the team, specially Ruth.
5/5
Uncle southall is great
Uncle southall is great! The gym is so fabulous and the room is spacious. Also the staff is really nice! Oshea, Ayanna, vasu, Helen and the precious manager Tom are warm hearted.
5/5
UNCLE Manchester
UNCLE ManchesterAmazing building, excellent location, and really reliable and friendly staff. Staff are available when necessary and happy to help in any way they can. As a tenant, I feel UNCLE has actively worked towards making my experience as stress-free and comfortable as possible. I would recommend them to anyone.
5/5
I highly recommend living in Uncle…
I highly recommend living in Uncle Buliding in E&C. The flats are amazing and the best thing is the Propery Managment team based in the bulding who are always very helpful and make stress free managing the day to day issued of living in a rent flat.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Uncle's London office has 612 reviews across two platforms: 3 on Google, 609 on Trustpilot.
Uncle London is rated 4.5 out of 5 across all 612 reviews, and 2.7 out of 5 on Google from 3 reviews.
Uncle London, 7a Howick Place, London, SW1P 1DZ.