Touchstone CPS reviews

Hi Anna Thanks so much for taking the time to provide such a positive rating of our service, it's much appreciated. Kind regards Penny Graham Touchstone

Thank you for leaving a review rating. Team Touchstone

Hi VietThank you. That’s great to see! We really appreciate you taking time out of your day to leave a review of our service. Thanks again. Kind regardsPenny GrahamTouchstone

Hi StephanieThanks so much for taking the time to post your rating and review, it's very much appreciated. Best wishes.Penny GrahamTouchstone

Hi Vikas, Would you kindly forward me your property address so that I can look into any issues for you? My email address is natalie.james@touchstoneresi.co.uk Many thanks Natalie James Touchstone

Hi Thank you so much for taking the time to provide a 5 star rating of our service, it's very much appreciated. Best wishes. Penny Graham Touchstone

Hi Sarah Thank you for taking the time to provide your 5 star rating of the service that you've received from Touchstone, it's much appreciated. Kind regards Penny Graham Touchstone

Hi Emilie Thank you for your 5 star rating of the service that you've received from Touchstone, it's much appreciated. Kind regards Penny Graham Touchstone

Hi JeevanThank you so much for taking the time to rate and review the service that you have received from Touchstone recently. It's much appreciated. Thanks again.Kind regardsPenny GrahamTouchstone

Hi AdamI am sorry that you are waiting on an agreement from us. Please could you email me: feedback@touchstoneresi.co.uk with details of your property and what you're waiting on and I can take it up with the property team. I look forward to hearing from you.Kind regardsPenny GrahamTouchstone

Hi thereI am very sorry that you felt the need to leave your review. I note that you state that you are an ex-tenant, however, if you have the time we would be interested to know what led to your posting this review. Please could you email Feedback@touchstoneresi.co.uk with your property address and any issues that you encountered. I know that this doesn't help you as you have left the property, so I'll understand if we don't hear from you but your feedback will help us to improve our service.I look forward to hearing from you but if I don't, best wishes for your new home. Kind regardsPenny GrahamTouchstone

Hi Esther I am sorry to see the low rating you gave our company. We take all feedback seriously and want all our customers to have a positive experience during their time with us. I would appreciate your providing me with some details of your experience that led to the low rating e.g. your property address, who you have been dealing with, etc. via email: penny.graham@touchstoneresi.co.uk. Unfortunately I haven't been able to find your name on our property management system, so I cannot presently investigate the matter further. I look forward to hearing from you. Kind regards Penny Graham Touchstone