Tony Alan Estates London reviews

★★★★★ 5/5

Google

Excellent experience with Tony Alan Estate Agency! The team was professional, knowledgeable, and making the process smooth and stress-free

R · 26 July 2024

★★★★★ 5/5

Google

Amz is incredibly helpful and they all communicate quickly. They work fast and are very friendly. Nothing confusing. Very rare as a student to find people this helpful especially in London.

Annya · 18 June 2022

★★★★★ 1/5

Google

Tried to rent a room with them, one of the agents was really unprofessional made me loose my time and paciente, Amz is called, thank good I didn’t rent anything from them!NegativeResponsiveness, Quality, Professionalism, Value

Melissa · 23 November 2021

★★★★★ 5/5

Google

A great agency can respond to your messages quickly and after work hours

Hin · 15 October 2024

★★★★★ 5/5

Google

Just moved into our new flat in Dalston. Really happy with the move. Amz was very professional, friendly and answered all of our questions quickly and efficiently.PositiveResponsiveness, Professionalism

Charlie · 26 August 2022

★★★★★ 5/5

Google

Great service and very polite and helpful people. They tried to help me as much as possible

Rodrigo · 16 June 2024

★★★★★ 1/5

Google

Mr Jabar needs anger management before dealing with customers. Worst customer experience. He is shouting and very rude at me over the phone call just because of the delayed response regarding an accommodation.

Silverine · 18 June 2023

★★★★★ 5/5

Google

Great service and very polite and helpful people. They tried to help me as much as possible

Rodrigo · 10 June 2024

★★★★★ 5/5

Google

I was looking for the perfect house in London for over two months, but it was only after my friends connected me to Tony Alan that I could find a place I like, that too within days. The process was very smooth and all the agents very responsive and supportive. They helped my friends and I find a great house within our budget. Since we are all international students, they were very understanding and friendly and also quite patient with our concerns. Can’t thank them enough!PositiveResponsiveness, Professionalism, Value

Aditi · 26 August 2021

★★★★★ 1/5

Google

In the spare room, after receiving an automated response, I ask a question. It is really bed.

Mehul · 10 August 2025

★★★★★ 5/5

Google

Great service, very helpful staff, always there when needed, very honest people, and most importantly is that good condition flats. I highly recommend Tonyalan estate agent.

Nur · 18 June 2022

★★★★★ 5/5

Google

It's good. Highly recommend Shakeel. Very helpful.

Anti · 19 June 2019

★★★★★ 5/5

Google

Best agents in the area if you need a quick and efficient service.

Joel · 26 July 2024

★★★★★ 5/5

Google

I dealt with Nawfal from Tony Alan Estates and he was an absolute star! Super helpful, always happy to help and got stuff done for me! Definitely recommend dealing with Nawfal and Tony Alan Estate Agents

Antonio · 18 June 2020

★★★★★ 5/5

Google

Thank you so much Mr. Amz! I recently had an amazing experience working with Mr. Amz from Tony Alan Estate Agents. I was looking to rent a property in London and I was feeling very stressed. Mr Amz really helped to take the pressure off of me, he was very honest, responsive and professional. I would highly recommend working with Mr. Amz and Tony Alan Estate Agents team!PositiveResponsiveness, Quality, Professionalism, Value

Ayris · 26 August 2022

★★★★★ 1/5

Google

My circumstances have changed soon after signing the contract and I had to move out. After two months of not being able to find someone for my room, I turned to the agency for help. Not only they didn't help me, but it's been a month and I still didn't get any reply. I've sent emails and called, but nothing seems to be working. Terrible customer service!NegativeResponsiveness, Quality, Professionalism, Value

Wiktoria · 26 August 2022

★★★★★ 5/5

Google

Really amazing estate agents. They helped me with my current accommodation and everything is to a very high standard. I communicate regularly with the team and they’ve always responded quickly and efficiently. I would 100% recommend! :)

Ellie · 18 June 2022

★★★★★ 5/5

Google

I’ve been with these guys for a year, and they’ve been great. Responsive, honest and trustworthy. No issues from the start to the end.

Tushar · 22 August 2023

★★★★★ 5/5

Google

I have been living in Tony Alan Estates' property for almost three years now, and I can honestly recommend this agency. The team is fantastic, and it is always keen to help with any problem!

Michela · 18 June 2022

★★★★★ 1/5

Google

My flatmates and i out over a month ago. Our rent and deposits have not been returned. It took them about 2 weeks to even begin to return our calls/emails and "start the process" of getting it returned. Everyis a new excuse about why it is taking so long and they continue to get annoyed with us for calling every day, as if this shouldnt have been dealt with immediately. Throughout my time renting with them they continuously failed to return emails and calls in a timely manner, even after chasing them up about it for days on end.

Gwen · 19 June 2019

★★★★★ 5/5

Google

I have been dealing with Anuj and his team for few months now and they are very professional and always deal with the issue promptly. Highly recommended them.PositiveResponsiveness, Professionalism

Poonam · 18 June 2020

★★★★★ 1/5

Google

Absolutely terrible service, I would give them 0 stars if I could. My one advice would not be to use these estate agents. I was with them for a year and they put myself and my housemates in numerous unliveable situations. Here are some terrible things that happened in the 12 months: - Expected us to live in a property without an HMO licence and without everyone's name on the contract. - Our house was a building site for at least 3 months and we were still expected to pay full rent. - The work was so bad at times that the local authorities told us we shouldn't have been living there, but we were not told this by the estate agents. - Our heating was broken for weeks in the coldest period of the year and it was never fixed properly. - I was given a key for the wrong property when we first moved in and they wouldn't sort it out for over a month. - At one point we didn't have a floor in the hallway so were not able to leave the house. I could go on but I think that will do! All of this would have been fine if the estate agents would respond to us / be in contact in properly. But they continually ignored us and when they spoke to us they were always very rude. Every time something needed to be done it was a battle to get them to admit there was a problem, to take some responsibility and do their job. And at the end they had the nerve to charge us for cleaning even though we'd cleaned the house to a high standard (though after much dispute we got this money back). They tried to blame us for most things, as to try and not do their job properly. They also repeatedly lie to you. Even if you find a nice house with them, save yourself a lot of effort and find another one which isn't with Tony Alan. It is honestly not worth your time.

Hannah · 19 June 2018

★★★★★ 5/5

Google

Amz is a great agent and helped me throughout the process and answered all of my queries.

Shubhankar · 18 June 2022

★★★★★ 5/5

Google

Amz and Ibad were really helpful to me during the renting process. Professional and top quality service.PositiveQuality

Doruk · 18 June 2022