Trusted Agent profile · London

Tony Alan Estates London reviews

4.4

★★★★★ Great

223 reviews across 2 platforms

230 St. Pauls Road, London, N1 2LJ

Tony Alan Estates's office in London, at 230 St. Pauls Road, is rated 4.4 out of 5 across 223 reviews on two platforms, including 222 Google reviews rated 4.4.

Google logo

4.4 / 5

222

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

My experience with Tony Alan Estates in marketing my house for sale has been very good. Amz and the team are professional, well organised, and communicated clearly throughout the process, making it easy to arrange and manage viewings. They demonstrated strong market knowledge and appeared to have access to a solid database of genuine, motivated buyers. As a result, the viewings they conducted generated strong interest and led to several good offers on my property. Overall, I found Tony Alan to be efficient, reliable, and proactive, and I would confidently recommend them to anyone looking to sell their home.

Sp050379 · 16 March 2026

Agent replied · 16 April 2026

Hi, Thank you very much for your detailed and thoughtful review. We’re delighted to hear that your experience marketing your home with Tony Alan Estates was such a positive one. Amz and the team work hard to ensure the sales process is smooth, well organised, and clearly communicated from start to finish, so it’s fantastic to know this made things easier for you. We’re also pleased that our market knowledge and buyer database helped generate strong interest and multiple good offers for your property. Your recommendation truly means a great deal to us. If we can assist you with anything in the future, we’d be more than happy to help. Best wishes, The Tony Alan Estates Team

5/5

Google

I had an amazing experience working with Mudassir! The team was incredibly knowledgeable, professional, and dedicated throughout the entire process. They took the time to understand my needs and made everything smooth and stress-free, from viewing properties to finalizing the deal. Communication was clear and timely, and I always felt supported and well-informed. If you’re looking for a trustworthy and results-driven real estate agency, I highly recommend Mudassir. They truly go above and beyond for their clients!

Maria · 16 March 2026

Agent replied · 16 April 2026

Dear Maria, Thank you for your kind review and for taking the time to share your experience. We are very pleased to hear that Mudassir was able to provide you with a professional, supportive, and seamless service throughout your property journey. Delivering clear communication and ensuring our clients feel informed and confident at every stage is something we place great importance on. Your recommendation is sincerely appreciated. It was a pleasure assisting you, and we wish you every happiness in your new home. Kind regards, Tony Alan Estates

5/5

Google

I’m a new tenant with Tony Alan Estates, and I couldn’t be happier with my experience so far. From the very beginning, the team, especially Amz, has been incredibly helpful, professional, and welcoming. They made the move-in process smooth and stress-free, answering all my questions quickly and with a friendly attitude. It’s reassuring to feel so supported as a new tenant. Highly recommend Tony Alan Estates to anyone looking for a reliable and caring property management team!

Miton · 16 March 2026

Agent replied · 16 April 2026

Thank you, Miton, for your kind feedback and welcome to Tony Alan Estates, we’re delighted to have you with us. We’re so pleased to hear that your move-in experience has been smooth and stress-free, and that Amz and the team were able to provide the support and reassurance you needed from the very beginning. Creating a welcoming and supportive experience for our tenants is very important to us, so your recommendation truly means a lot. If there’s ever anything you need, please don’t hesitate to reach out, we’re always here to help. Warm regards, Tony Alan Estates Team

5/5

Google

I have had a wonderful experience with Mudassir as the property manager. He is always friendly, professional, and extremely helpful. Whenever any issues arise, he responds quickly and ensures everything is resolved smoothly and efficiently. His dedication and care for the residents really stand out, and I truly appreciate all his support. I would highly recommend Mudassir to anyone looking for a reliable and attentive property manager.

Shima · 16 March 2026

Agent replied · 16 April 2026

Thank you, Shima, for your lovely feedback. We’re delighted to hear about your positive experience with Mudassir. At Tony Alan Estates, we’re committed to delivering a high standard of service, and it’s wonderful to know that Mudassir’s professionalism, responsiveness, and genuine care have made such a strong impression. Providing prompt support and ensuring our residents feel looked after is incredibly important to us, and your recommendation means a great deal. We truly appreciate your kind words and thank you for placing your trust in us. Warm regards, Tony Alan Estates Team

5/5

Google

Amz from Tony Alan Estates made our house search an excellent experience. He was professional, approachable, and always ready to help, addressing all our questions and doubts thoroughly. His exceptional responsiveness made the process stress-free. We highly recommend Amz and the team for a seamless house-hunting experience. Our property manager, Mudassir has been extremely helpful and responsive. He made our contract renewal process smooth and previously resolved a water leakage issue quickly and efficiently. We really appreciate his professionalism and prompt communication.

Tahreem · 16 November 2025

Agent replied · 23 November 2025

Thank you for your fantastic review! We are delighted to hear that your experience with Tony Alan Estates was smooth and stress-free. Our team strives to provide professional, responsive, and helpful service, and it’s wonderful to know that both Amz and Mudassir were able to support you effectively throughout your journey. We’re especially pleased that your house search, contract renewal, and maintenance issue were handled to your satisfaction. Your kind words mean a lot to our team. Thank you for choosing Tony Alan Estates, we look forward to assisting you again in the future., Tony Alan Estates

5/5

Google

I had an amazing experience working with Amz! The team was incredibly knowledgeable, professional, and dedicated throughout the entire process. They took the time to understand my needs and made everything smooth and stress-free, from viewing properties to finalizing the deal. Communication was clear and timely, and I always felt supported and well-informed. If you’re looking for a trustworthy and results-driven real estate agency, I highly recommend Amz. They truly go above and beyond for their clients!

Usernam3rror · 16 November 2025

Agent replied · 23 November 2025

Thank you for sharing your wonderful experience! We’re delighted to hear that the service you received was knowledgeable, professional, and supportive throughout the entire process. Our team always aims to make every step, from viewings to finalising agreements, as smooth and stress-free as possible, so it’s great to know we achieved that for you. We truly appreciate your recommendation and your trust in Tony Alan Estates. Providing exceptional service and going above and beyond for our clients is always our priority. Thank you again for choosing us., Tony Alan Estates

5/5

Google

Tony Alan Estates fully manage my property in Finchley, London, which I’m hugely attached to, so having the right managing agents is crucial for me. Amz has been absolutely fantastic, professional, approachable, and incredibly responsive, always ensuring everything is handled smoothly. Communication is clear and effortless, giving me complete confidence that my property is in the best hands. I couldn’t recommend Tony Alan Estates, highly!

Laaibah · 16 March 2026

Agent replied · 16 April 2026

Thank you very much, Laaibah, for your wonderful review. We are delighted to hear that you feel confident and supported with the management of your Finchley property. Amz and the entire Tony Alan Estates team strive to provide professional, responsive, and seamless service, and your kind words are greatly appreciated. We look forward to continuing to take excellent care of your property. Kind regards, Tony Alan Estates

5/5

Google

Excellent service from the staff at Tony Allen Estates. Muddassir and the team sorted out everything on my behalf. All the relevant paperwork was handled by the staff and tenants were found within a week of my first contact and the property was occupied by the third week. I was quite amazed by how smooth the process was. I would recommend Tony Allen Estates to anyone who is looking to rent a property.

Dabir · 22 October 2025

Agent replied · 25 August 2024

Thank you so much for your amazing 5-star review! We are absolutely thrilled to hear that you are delighted with our property management services. It means the world to us to know that our dedication and hard work are making a positive impact. Your kind words and trust in our team truly inspire us to go above and beyond every day. We are passionate about providing exceptional service, and it's incredibly rewarding to see that reflected in your experience. If you ever have any suggestions, questions, or just want to chat, please don't hesitate to reach out. We're always here and excited to help in any way we can! Thank you again for your wonderful review and for choosing us to manage your property. We look forward to continuing our successful partnership! Warmest regards, Tony Alan Estates

5/5

Google

We had the pleasure of working with Amz from Tony Alan Estates during our house search, and we couldn't be happier with the experience! From start to finish, Amz was incredibly professional, approachable, and always ready to help. He patiently addressed all our questions and resolved any doubts we had, making the entire process much less stressful. His responsiveness was exceptional, whether it was answering queries or providing updates, he was always quick and thorough. We highly recommend him and the team at Tony Alan Estates for anyone seeking a seamless and supportive house-hunting experience.

Nikita · 5 January 2025

Agent replied · 12 January 2025

Thank you for your kind words regarding your experience with Tony Alan Estates. We're thrilled to hear of your satisfaction with our services. Ensuring our tenants' comfort is fundamental to us, and we're delighted to have met your expectations. Should you need further assistance or have additional feedback, please don't hesitate to reach out. Thank you once again for choosing Tony Alan Estates. We look forward to serving you with the same dedication in the future

5/5

Google

We recently rented a flat in London and had a great experience with Amz from Tony Alan Estates. He was professional, friendly, and always quick to help. The whole process was smooth and easy, thanks to his support. We’d definitely recommend Amz and Tony Alan Estates to anyone looking to rent in London!

Pradnya · 23 October 2025

Agent replied · 23 October 2025

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you had a smooth and positive renting journey with us. Providing a professional and friendly service is always our top priority, and it’s great to know Amz was able to support you throughout the process. We truly appreciate your recommendation and wish you all the best in your new home!, The Tony Alan Estates Team

5/5

Google

My process of finding a house has been really smooth and easy. All I can thank is Amz for his support throughout. Thank you for being absolutely kind and proactive Amz. I would highly recommend Amz 😇 …

Sowmya · 16 February 2026

Agent replied · 16 April 2026

Thank you, Sowmya, for your thoughtful review. We are very pleased to hear that your home-finding experience was smooth and positive. It is wonderful to know that Amz’s support, professionalism, and proactive approach made a meaningful difference throughout the process. We truly appreciate your recommendation. Yours sincerely, Tony Alan Estates

5/5

Google

I had a good experience with Amz, state agent at Tony Alan States. From the beginning, I really liked the room I rented. Any issues I reported specifically with the sink and the wall were resolved efficiently. Communication has always been excellent: they respond to emails promptly and respectfully, and they always provide notice well in advance whenever someone else needs to come by for a visit or inspection. Overall, it’s a very reliable and professional company. I would definitely recommend them.

Beatriz · 16 March 2026

Agent replied · 16 April 2026

Hi Beatriz, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you’re happy with your room and that Amz could assist you efficiently with any issues. Clear communication and making our tenants feel comfortable and informed is very important to us, so it’s wonderful to know that it made a difference. We really appreciate your recommendation and look forward to continuing to provide a great rental experience!, The Tony Alan Estates Team

5/5

Google

Fantastic service from start to finish. Mudassir was always ready to help if we had any issue during our tenancy. Mudassir was very professional, responsive, and made the whole process stress-free. Highly recommend.

Hussain · 16 February 2026

Agent replied · 16 April 2026

Hi Hussain, Thank you so much for your kind words! We’re thrilled to hear that Mudassir made your tenancy experience smooth and stress-free. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future! Best regards, Tony Alan Estates

5/5

Google

I recently had the pleasure of working with Tony Alan Letting Agency, and I must say the experience was exceptional from start to finish. My primary contact was Amz, who truly went above and beyond to assist us. We initially made a lettings enquiry with Tony Alan and were keen to find a property that suited our needs. Amz was incredibly diligent, working tirelessly to negotiate terms with the landlord that could accommodate our unique circumstances. Despite our best efforts, we were unable to meet the landlord's requirements. What stood out most was the agency's understanding and professionalism throughout the process. They demonstrated remarkable patience and empathy, which made a potentially stressful situation much more manageable. Moreover, they generously returned our holding deposit without any hassle, which we greatly appreciated. Amz's dedication and the agency's commitment to excellent customer service were evident at every step. I highly recommend Tony Alan Letting Agency to anyone seeking a reliable and client-focused letting service. Their integrity and support have certainly earned my trust and future business.

Clemmie · 11 August 2024

Agent replied · 25 August 2024

Thank you for your kind words regarding your experience with Tony Alan Estates. We're thrilled to hear of your satisfaction with our services. Ensuring our tenants' comfort is fundamental to us, and we're delighted to have met your expectations. Should you need further assistance or have additional feedback, please don't hesitate to reach out. Thank you once again for choosing Tony Alan Estates. We look forward to serving you with the same dedication in the future

1/5

Google

I don't know where all these positive reviews are coming from. Tony Alan is not quite a scam, but it's as close as you can get. The absolute incompetence of the staff mean that issues were left unfixed for MONTHS, tens of emails left unreplied to, and unprofessional and rude responses provided from staff. To exercise the point, I got emailed information about tenants in a house I had moved out of a year before - a clear breach of their data privacy. If you are a landlord, protect your reputation and guard yourself against the inevitable lawsuits - stay away from Tony Alan

Arran · 16 February 2026

Agent replied · 16 April 2026

Dear Arran, Thank you for your review. We note your opening comment questioning the origin of our positive feedback. To clarify, all reviews on our profile are left by verified clients and tenants following genuine interactions with our team. We do not filter, fabricate, or influence reviews in any way, they reflect the experiences of hundreds of individuals we have worked with over many years. While we respect that your experience was clearly frustrating, it is important to recognise that it does not negate the consistently positive experiences of others, many of whom have taken the time to publicly share their feedback. Regarding the issues you’ve raised, including communication and data privacy, these are matters we take seriously and have strict procedures in place for. If an error occurred, it would not reflect our standards, and we would have welcomed the opportunity to investigate and resolve this directly at the time. We remain committed to transparency, accountability, and continuous improvement, and we stand by the professionalism of our team and the feedback provided by our clients. Kind regards, Tony Alan Estates

5/5

Google

Amz was very accommodating. He organised two viewings for us for a property, which we didn't end up putting an offer in for, but nevertheless were appreciative of him. Thanks a lot.

Sev · 16 February 2026

Agent replied · 16 April 2026

Dear Sev, Thank you for taking the time to leave us such a positive review. We are delighted to hear that Amz was accommodating and arranged the viewings promptly for you. Even though you decided not to proceed with an offer on this occasion, we truly appreciate your kind words and are pleased that you had a positive experience with our service. Your feedback means a great deal to us, and we will be sure to pass on your thanks to Amz. Should you require any assistance with your property search in the future, we would be more than happy to help. Yours sincerely, Tony Alan Estates

1/5

Google

The year I rented with Tony Allan was one of the worst years of my life - bed bugs for 6 months, a leak in our bathroom ceiling for 4 months, cockroaches, rats and barely any support from TA. They were very clearly on the landlords side throughout, tried to make us pay for treatments for issues that were already existing before we moved in and we had to repeatedly call and email to get any reply when we had issues that needed to respond to urgently. I wouldn’t recommend Tony Alan to my worst enemy - honestly save yourself months of hassle and deteriorating mental health.

Emily · 10 June 2024

Agent replied · 17 June 2024

Thank you for sharing your feedback regarding your experience with Tony Alan Estates. We appreciate your honesty and taking the time to bring this matter to our attention. We regret that your experience did not meet your expectations. Your feedback is valuable to us as we continuously strive to improve our services. We would like to discuss your concerns further to better understand the issues you encountered. Please feel free to contact us directly at admin@tonyalan.co.uk. Thank you for your feedback, and we look forward to the opportunity to better serve you in the future.

5/5

Google

I had the pleasure of working with Mudassir, and I cannot recommend their services highly enough. From start to finish, they demonstrated exceptional professionalism, knowledge, and attention to detail. Mudassir made the entire process smooth and stress-free, always taking the time to answer my questions thoroughly and offering clear, practical advice. Their communication was prompt and transparent, ensuring I felt informed every step of the way.

Abdul · 13 December 2024

Agent replied · 12 January 2025

You're very welcome! It’s wonderful to hear that you had a positive experience with Tony Alan Estates. We’re genuinely grateful for your feedback and trust in our services as estate agents. Our team takes great pride in offering landlords like yourself reliable and professional property management services while ensuring tenant satisfaction, especially in such a vibrant community as Highbury & Islington. If you ever need further support, have questions, or wish to explore how we can further optimize your property management experience, we’re always just a call or message away. Thank you once again for your kind words and confidence in us. We truly look forward to continuing our partnership with the same dedication and commitment in the future!

5/5

Google

Had a great experience with Tony Alan Estates for a tenancy swap. A huge thank you to Mudassir who helped me with a smooth process!

Rohan · 16 February 2026

Agent replied · 16 April 2026

Hi Rohan, Thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re delighted to hear that you had a great experience with your tenancy swap and that Mudassir was able to make the process smooth and straightforward for you. We’ll be sure to pass on your appreciation to him, he’ll be thrilled to hear your feedback. If you ever need any assistance in the future, please don’t hesitate to get in touch. Best wishes, Tony Alan Estates

5/5

Google

I had the pleasure of working with Mudassir, and I cannot recommend their services highly enough. From start to finish, they demonstrated exceptional professionalism, knowledge, and attention to detail. Mudassir made the entire process smooth and stress-free, always taking the time to answer my questions thoroughly and offering clear, practical advice. Their communication was prompt and transparent, ensuring I felt informed every step of the way.

Abdul · 19 November 2024

Agent replied · 22 November 2024

You're very welcome! It’s wonderful to hear that you had a positive experience with Tony Alan Estates. We’re genuinely grateful for your feedback and trust in our services as estate agents. Our team takes great pride in offering landlords like yourself reliable and professional property management services while ensuring tenant satisfaction, especially in such a vibrant community as Highbury & Islington. If you ever need further support, have questions, or wish to explore how we can further optimize your property management experience, we’re always just a call or message away. Thank you once again for your kind words and confidence in us. We truly look forward to continuing our partnership with the same dedication and commitment in the future!

5/5

Google

Had a really great experience with Tony Alan Estates. Amz was especially helpful during the viewings, he showed us multiple properties, was super patient, and took the time to answer all our questions. The whole process was super smooth and stress-free. Highly recommend!

Hasik · 24 August 2025

Agent replied · 23 October 2025

Thank you for sharing your positive experience with Tony Alan Estates. We are delighted to hear that Amz was able to provide you with the support and guidance needed throughout the process. Our team is committed to making every step as smooth and stress-free as possible, and your feedback is greatly appreciated. We look forward to assisting you again in the future.

5/5

Google

Viewing was great! Really friendly and engaging, supportive and proactive! Really appreciated the service!

John · 14 April 2026

Agent replied · 16 April 2026

Thank you for your kind review, John. We’re really pleased to hear you enjoyed the viewing and found the service friendly, supportive, and proactive. Your feedback is greatly appreciated by all of us at Tony Alan Estates. Kind regards, Tony Alan Estates

5/5

Google

Amz was very kind and patiently answered all our queries during our viewing at Roslyn Hill, Hampstead. He took the time to explain everything clearly, and made the whole experience smooth and comfortable. Really appreciated his professional and supportive approach.

Abhishek · 24 August 2025

Agent replied · 23 October 2025

Thank you for your kind feedback. We’re delighted to hear that your viewing at Roslyn Hill, Hampstead was smooth and comfortable, and that our team was able to answer all your questions clearly. We always aim to provide a professional and supportive experience for all our clients, and we appreciate you taking the time to share your experience. Best regards, Tony Alan Estates

5/5

Google

I have been using Tony Alan Estates for over 10 years. I have found their customer service excellent. There is always someone on hand to help when needed. It's good to know that there are still such honest estate agents out there! My main point of contact Mudassir Nara is very easy to get hold of and makes my life very easy.

Rehan · 19 November 2024

Agent replied · 17 June 2024

Thank you for your kind words regarding your experience with Tony Alan Estates. We're thrilled to hear of your satisfaction with our services. Ensuring our tenants' comfort is fundamental to us, and we're delighted to have met your expectations. Should you need further assistance or have additional feedback, please don't hesitate to reach out. Thank you once again for choosing Tony Alan Estates. We look forward to serving you with the same dedication in the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Tony Alan Estates's Google reviews

Questions about Tony Alan Estates London

How many reviews does Tony Alan Estates London have?

Tony Alan Estates's London office has 223 reviews across two platforms: 222 on Google, 1 on Facebook.

What is Tony Alan Estates London's rating?

Tony Alan Estates London is rated 4.4 out of 5 across all 223 reviews, and 4.4 out of 5 on Google from 222 reviews.

Where is Tony Alan Estates's London office?

Tony Alan Estates London, 230 St. Pauls Road, London, N1 2LJ.

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