Trusted Agent profile · London

SW19.com London reviews

4.5

★★★★★ Excellent

87 reviews across 2 platforms

44 High Street Colliers Wood, London, SW19 2AB

Part of SW19.com, see every office.

SW19.com's office in London, at 44 High Street Colliers Wood, is rated 4.5 out of 5 across 87 reviews on two platforms, including 76 Google reviews rated 4.5.

Google logo

4.5 / 5

76

Reviews on Google

This office

Facebook logo

4.5 / 5

11

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Fabulous people who care about people not corporate.

Stephen · 11 September 2020

5/5

Facebook

Great service, friendly staff, great job on selling my house

Jacqueline · 2 October 2018

5/5

Facebook

Friendly Staff amazing Services definitely Recommended

Talha · 6 July 2017

1/5

Google

Rating only, no written review.

Marcello · 8 June 2020

Agent replied · 30 July 2023

Thank you for taking the time to leave a review, even if it was a one-star review. We're sorry to hear that you didn't have a good experience with us, and we'd like to take this opportunity to address your concerns. We pride ourselves on providing great service, and we're a bit surprised to hear that you didn't feel the same way. In fact, we like to think that we're pretty great, but we're always open to feedback and ways to improve. So, in the spirit of taking feedback constructively, we'd love to hear more about what went wrong. We'd also like to offer you a complimentary stress ball to help with any future stressful situations, because we know that dealing with property matters can be tough. In all seriousness, we're sorry to hear that we didn't meet your expectations, and we'd love the opportunity to make it right. If you'd like to discuss your concerns further, please don't hesitate to get in touch with us. We hope that you'll consider giving us another chance in the future, because we're confident that we can provide the service that you deserve.

4/5

Google

Rating only, no written review.

Jamila · 13 March 2020

Agent replied · 30 July 2023

Dear Jamila Daraoui, Thank you for taking the time to leave a review. We appreciate your feedback and are thrilled to hear that you had a positive experience with us. Although, we have to admit, we're a little disappointed that we didn't quite make the cut for a full five-star rating. We'll just have to work harder to earn that extra star from you next time! Thanks again for your review, and we hope to have the opportunity to work with you again in the future.

5/5

Google

Rating only, no written review.

Hazell · 30 July 2019

Agent replied

Thank you

1/5

Google

Rating only, no written review.

Everard · 30 July 2019

Agent replied · 30 July 2023

Thank you for taking the time to review us, but we'd love to hear more about your experience! Please feel free to reach out to us and let us know how we can improve our services. We're always looking for ways to better serve our clients and appreciate any feedback you can provide.

5/5

Google

Rating only, no written review.

Russ · 30 July 2019

Agent replied · 30 July 2023

Thank you for the 5-star rating! We are thrilled to hear that you had a great experience with us. We understand that sometimes it can be hard to put into words how great a service was, and we appreciate the sentiment nonetheless. Thank you for choosing SW19, and we hope to have the opportunity to work with you again in the future.

5/5

Google

Great staff

Lorna · 30 July 2019

5/5

Google

Great staff

LG · 31 July 2018

Agent replied · 30 July 2023

Thank you for taking the time to leave a review! We're thrilled to hear that you found our staff great. Our team works hard to provide the best possible service, and it's always nice to receive positive feedback. If you need anything in the future, don't hesitate to reach out.

5/5

Google

Rating only, no written review.

Jas · 31 July 2017

Agent replied · 30 July 2023

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great experience with our estate agency and that we were able to meet your expectations. Our team is dedicated to providing exceptional service and making the buying/selling process as smooth as possible. We appreciate your kind words and look forward to the opportunity to work with you again in the future.

4/5

Facebook

Rating only, no written review.

Somith · 1 December 2013

4/5

Facebook

Rating only, no written review.

Somith · 1 December 2013

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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