5/5
Reapit is great, it handles all our data for all of our London branches - the system is constantly developing. Special shoutout to Harriet our account manager who is fab and super helpful
Agent replied · 19 June 2026
Thank you Ella!

Trusted Agent profile · London
Verified
★★★★★
1,761 reviews across 2 platforms
4 - 6 Westow Street, Crystal Palace, London, SE19 3AH
Part of Streets Ahead, see every office.
Streets Ahead's office in London, at 4 - 6 Westow Street, is rated 4.7 out of 5 across 1,761 reviews on two platforms, including 1,477 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Reapit is great, it handles all our data for all of our London branches - the system is constantly developing. Special shoutout to Harriet our account manager who is fab and super helpful
Thank you Ella!
5/5
Exceptional Service, Chris and his team are fantastic, very knowledgeable, open and honest. Sold our house exceptionally quickly and they dealt with everything making the whole experience stress free. Chris has also given us advice on …
Thank you David I'm always here to help, even if it is just for advice.
5/5
We just sold our house through Streets Ahead and in the final phase Handy Mounana did a great job. . Handy was very professional and responsive and kept us well informed of progress and was very respectful with my MIL when he showed people around the property. He did a great job and was very patient and focused.
Dear Peter, Thank you for leaving us a 5* review. … More
5/5
We can't speak highly enough of Kingshills. From the first call with Helen and her outline of their marketing tools and strategy, to Steve's visit and valuation, to Katie's calm and reasoned assistance throughout a tricky sale, we knew we weren't alone. When you combine an effective sales operation with the human touch, you can't go wrong. Thank you, Kingshills. We're now in our dream home and we'll always be grateful for the part you played.
Hi Julie, Thanks so much for your kind words and leaving a review! We are so happy for you! Good luck in your new home :)
5/5
I brought a house through Kingshill and I couldn’t have asked for better customer service, especially from Stephen. Due to no fault of their own, the process was of buying the house was taking longer than necessary but I was kept up to date with every little step and was never made to feel bad calling up for updates. Exceptional customer service Stephen and team. Thank you!
5/5
I can confidently recommend the services that are provided by L&A Lettings. My experience with them is as a landlord, however I know that they have the best interests of tenants and landlords at heart. L&A Lettings have been fully managing my property for over 8 years. The staff members are polite, professional, and simply brilliant. They consult and advise you on managing your rental property, and always keep you well informed. L&A Lettings really have taken the stress out of being a landlord by managing my property, tenants, and planned/unplanned events. They have the knowledge, experience, and processes/systems in place to provide an excellent service for tenants and landlords. I do use other letting agencies in areas not covered by L&A Lettings and can say that L&A Lettings is by far the best letting agency that I have used.
Hiten that is a full and extensive review. Thank you for taking the time to write it Lyndon
1/5
Completely unprofessional. A nearby property went up for rent and they put a friend of theirs in it before even putting the information on the website. Landlord was never even given the chance to consider other tenants and see if they would make a better offer. Moreover they were happy to waste my time for over a week pretending that they were just too busy to arrange a viewing. They found lying and stringing me along easier than admitting that there was no chance I was even going to view the inside of it. Don't waste your time with these crooks, look elsewhere. Update/ Response: Please see their response below that confirms in their own words my story that they arranged to have a person with whom they had a pre-existing relationship installed into the property before bringing it to the open market, and notice how they do not deny at any time that they pretended there was a chance I could arrange a viewing regardless. Potential tenants! Take Note; these people will waste your time. Further, please notice how despite leaving an anonymous review of the business, they have chosen to use my name in their response in an attempt to intimidate me into removing or altering this review. They know my name only because I provided it to them for the express purposes of arranging viewings of properties, as a company this makes them a data controller of my personally identifiable information. They have chosen to make this information public for a purpose that did not have my express consent and this is a breach of GDPR. Ask yourself as perspective clients of this company if it is worse that such is done from malice or sheer incompetence. Personally I will be seeking legal advice on escalating this matter if my name is not removed within 48 hours.
Thank you for letting us know how you feel. It’s disappointing that you’ve made the comments that you have, we’re certainly not crooks! I’m not sure whether you’ve misunderstood the situation with the person who we have let it to? They certainly aren’t a friend. I’ve been in this business too long to not have learned to not let to relatives or friends. I’m aware that the landlord has been good enough to call you and has sent the email below which really explains everything. George Thank you for your message. The property is now let. I am sorry you are disappointed. The letting agent acts for me . You are aware from when we spoke that a prospective tenant had already viewed who was already with the letting agent with another property. I am guided by them in terms of suitability and rent. I passed your details to them after our conversation and I know that if this couple did not want to proceed or were unsuitable you were to be given viewing before it was marketed. As I said in my call to you they are superb agents who look after landlords and tenants and this tenant has been with them and they have assisted him in finding his next property. I hope that you are successful soon with your search and I’m sorry that we couldn’t rent to you on this occasion. Kind regards Lyndon Whitehouse Owner
5/5
James and Grace were amazing to work with. Super responsive, didn’t give up on what was a complicated process and were always friendly and professional to work with. Couldn’t recommend them more highly.
Thank you Stephanie, so pleased James and Grace were able to help you in your move, it was a pleasure dealing with you and we wish you all the best in your new home!
5/5
We can’t thank Alex enough for his incredible support and efficiency after we experienced water damage in January. From the moment we reported the issue, he took charge, ensuring that everything was handled as quickly and smoothly as possible. He coordinated electricians, carpet installers, and other professionals to get our home back to normal in record time. He even arranged for the removal of a damaged sofa after two years (the landlady previously refused to remove it). Alex’s professionalism, responsiveness, and dedication made a difficult situation so much easier to deal with. We truly appreciate his efforts!
5/5
Thank you very much Deborah and the team for the excellent service you gave us, from start to finish. Your advice, negotiating skills and updates through to completion were superb. We will definitely recommend you!
Dear Lea, It has been an absolute pleasure working with you and thank you so much for taking the time to share your experience of selling your super apartment with … More
5/5
Suzy and Daryl were absolutely fantastic. They are incredibly knowledgeable and experienced. They respond to enquiries with honesty, professionalism and timeliness. Above all, our property was sold in less than a week of listing! Faultless service, thank you both!
Thank you for your lovely review Jade! So glad we could help and wish you the best in your new home! All the best Suzy, Daryl & Damien
5/5
We recently used Winkworths for our house sale, in particular John Partridge. From start to finish the service and communication was excellent, as was advice when and where needed. Professional service throughout and I would be happy to recommend to anyone looking for this service.
5/5
Katie from Kingshills has been brilliant. She has helped us navigate the process of buying my son's first property, from the first viewing to completion with friendly expert knowledge and communication. Always quickly responsive to answer our queries and push the process along. We would happily recommend her and her team. Thank you Katie!
Hi Lanie! Thank you so much for your amazing review for Katie and the team. It means a lot! Wishing you the best. - Lucy
5/5
My experience was very good. What a lovely, friendly and helpful estate agent. Nothing was too much trouble and they were very patient. Thanks to Daryl and Lucie.
Hi Maggi, we were so pleased to help you with your purchase from your first visit to our shop to handing over keys! We wish you the best in your lovely new home. Daryl, Damien & Suzy
5/5
TO :Paige Palmer of Steets Ahead Paige you have been so professional at your job, patient, tolerant and approachable. You have assisted me and my family each step of getting our new home. We are happy and satisfied you were the agent that assisted us. Keep up the good work and we wish you great success in your future . We have met with many, you are the best, it was a pleasure meeting you.
Dear Sherri, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Paige provided such professional, patient, and approachable support throughout your journey to your new home. She’ll be delighted to know her efforts made such a positive impact on you and your family. Your kind words mean a lot, and we’ll be sure to pass them on. Thank you for choosing Streets Ahead, and we wish you all the very best in your new home! Kind regards, Zoe Streets Ahead
5/5
Maddison’s were a delight to work with in the selling of our home. Deborah and her team were attentive, gave excellent advice and really helped to get the sale over the line. Highly recommend.
Dear Caron and Stephen, Thank you so much for your kind words and glowing review, it truly means so much to us all. We have all enjoyed working with you both and thank you so much for entrusting the sale of your much loved home in Tunbridge Wells to our team at Maddisons. It's been quite the journey but thank you for being wonderful sellers and we're so pleased for you. Wishing you both every happiness in your new surroundings from all at Maddisons.
5/5
Paige was super friendly and easy to communicate with. She listened to my needs and I felt she met my vibe at the viewing. I'm still waiting for an outcome of my offer, but wanted to highlight Paige's performance at the pre- and viewing stage.
5/5
Liz has helped several close friends of mine recently, both with selling a house (swiftly and efficiently) but also with a myriad of free advice to both buyers and sellers. Despite not actually benefiting financially, she is happy to share her knowledge and expertise to help people involved in the house buying/selling process. Sometimes in this business you struggle to know who to trust but Liz gives clear honest advice even when she’s not acting as your agent!
Dear Gabi, Thank you for your wonderful review! We're thrilled to hear that Liz has made such a positive impact on your friends’ experiences. Her commitment to providing valuable guidance, regardless of financial gain, truly reflects our agency's ethos. We appreciate your trust in us and are always here to assist with any future needs. Best regards from all the team and Harrisons
1/5
Attention potential tenants! Do not ever rent anything from Dc Lane plymouth Dance Collier and his staff have no respect for tenants only doing the landlord interest The apartment was delivered at the beginning filthy and with plenty of structural faults The faults were causing leaking on other apartments The heating in the bathrooms was not working it took me months to have it fixed as the landlord would ignore the problem and Dc lane would not do anything to send over a plumber for months I also had a mice invasion in the autumn time and I had to hire my own pest control because the landlord would refuse to pay for it amd Dc lane didn't intervene I had constant visitations in my apartment from Dan collier his staff and landlord entering the apartment when I was not there because the neighbours were reporting water leaks and they were blindly chasing the origin of it Absolutely the worst agency and tenancy I ever had in my life
Hi Olga - Although we know this is not your real name we are happy to reply as we absolutely know which property is being discussed. We are very sorry you are unhappy with the property and the service - Actually it is a beautiful 3 bedroom modern executive apartment in one of the most sought after developments in Plymouth. Yes there have been a number of maintenance issues, including that mice that had found there way in to the building in a number of flats - this was dealt with by the block management company, the towel radiators were repaired by our plumber after the first engineer couldn't find a problem and there has been a leak reported by the downstairs neighbour. We have sent you evidence of the leak downstairs and been very careful not to enter the property without your permission. We absolutely would prefer not to have to inconvenience you but where property management matters need to be addressed, it is unavoidable in order to resolve the issue and avoid undue and escalating damage to this or the neighbours property. The irony isn't lost on us that most complaints are about not addressing property issues, and this one is about us doing exactly that! That said, please do accept our sincere apologies that you have become so upset by the need for us to attend 4 times during your tenancy - we do hope that we can quickly identify the leak issue and have it resolved with the minimum of future disruption to yourself.
5/5
Charlotte has been wonderful to deal with. She communicates promptly and honestly, which I feel is invaluable when looking for a home. Our search for a house hasn’t been a straightforward process but it’s been helped by the friendly and attentive service we’ve received. Would happily recommend.
5/5
Highly recommend Possible, they helped us with the sale of our cottage in the Carse. Gary and the rest of the team were always available and ready to assist us, from the first visit to the completion of the sale. We always felt very well …
Hi, Fernando. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
Rebecca looked after us professionally throughout the entire process, and with her caring and cheerful nature she made the experience of buying a house much easier. She was always on the case, regularly chasing matters up and keeping us updated accordingly, which we really appreciated. Thank you for all your help and support! Kasia and Steve
Thank you for your lovely review, Kasia and Steve. We are so pleased Rebecca was able to support you throughout the process and help make your house purchase a positive experience. Keeping our clients updated and making the journey as smooth as possible is exactly what we aim for, so your feedback means a great deal. Thank you again for choosing HKL, and we wish you all the very best in your new home.
5/5
Very professional real estate service with great communication and smooth sale of house. Many thanks to Darryl, in particular, for selling our house quickly!
Thank you for your lovely review Noreen, we hope you're enjoying the new place! All our best Daryl, Damien & Suzy
5/5
Top quality service from F&C Canterbury. I was the purchaser in the transaction not the vendor, but they handled all my questions and queries along the way. Rupert and his team are very professional and I wouldn't hesitate to use or recommend their services should the need arise.
Thank you Paul, it was always good to speak to you and help. I am sure you are all settled now and enjoying your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Streets Ahead's London office has 1,761 reviews across two platforms: 1,477 on Google, 284 on Facebook (across the whole business).
Streets Ahead London is rated 4.7 out of 5 across all 1,761 reviews, and 4.7 out of 5 on Google from 1,477 reviews.
Streets Ahead London, 4 - 6 Westow Street, Crystal Palace, London, SE19 3AH.