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Streets Ahead London reviews

4.7

★★★★★ Excellent

1,761 reviews across 2 platforms

4 - 6 Westow Street, Crystal Palace, London, SE19 3AH

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Streets Ahead's office in London, at 4 - 6 Westow Street, is rated 4.7 out of 5 across 1,761 reviews on two platforms, including 1,477 Google reviews rated 4.7.

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4.7 / 5

1,477

Reviews on Google

This office

Facebook logo

4.7 / 5

284

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I first met James12 months ago while we were looking for a house to rent before our move back to France the following year. He helped me find several houses and took me round a lot of different properties… none of which were quite right for me. He also kept telling me about this one particular house that I needed to view and I kept saying no and that I didn’t want to live there. However, thanks to James’s tenacity and fantastic knowledge and relationship with his clients we did in fact both love and move in to the house that I was adamant I didn’t want to view within a matter of weeks! It has been an absolute pleasure having James as our agent always on the other end of the phone if you should need him as is Anna (also a delight) I would not hesitate to recommend Kingshills who have proven to be efficient, reliable, professional and friendly at what I believe to be one of the most stressful periods of your life!

Helen · 18 May 2025

Agent replied · 18 May 2026

Hey Helen! Thank you for your brilliant review for James and the team here. We really appreciate it! - Lucy 😊 …

5/5

Google

We’ve recently sold 2 properties via Kingshills and couldn’t recommend enough. From my initial meeting with Steve where he showed me their unique way of showing properties at their best, through to completion on both properties where Katie was an absolute hero sorting some issues out quickly & without fuss right at the final hours, communication was quick & easy. Really refreshing not having to constantly chase! The whole team truly are passionate about what they do, are happy to take the time to ensure you understand exactly what’s going on (especially when I’ve not had to do this before so had lots of questions, sorry Katie!) & got both properties sold very close to original asking prices. Support small local businesses, speak with Kingshills before putting your property on the market!

Hayden · 18 May 2025

Agent replied · 18 May 2026

Hi Hayden :) big thanks for your lovely review, it means a lot to the team! Best wishes, Lucy

5/5

Google

I had the pleasure of dealing with Kingshill, Steven Cotterell, and from my first enquiry on a rental property, the whole process from viewing, negotiating, signing the lease and moving in, was nothing but exceptional and professional, I was always kept updated and informed along the way. Always friendly, helpful and supportive, I wish all agencies were this quick and willing to assist. Definitely a happy tenant and would recommend Steven and Kingshill as your next chosen property professionals. Thank you Kingshill, keep up the great service.

Julie · 18 May 2025

Agent replied · 18 May 2026

Hey Julie! Thank you for this brilliant review for Steven and the lettings team, we really appreciate it ⭐️ - Lucy

5/5

Google

About two years ago I invited several local Estate Agents to value our property. Steve James stood out from the crowd with his passion for property and enthusiasm for marketing and professionalism. I wasn’t quite ready to put our property on the market, but had already decided I would be using Steve and Kingshills. Two years later I contacted Steve, he made the necessary arrangements. The marketing was amazing, we were prepared for a difficult sale but the first viewing hosted by Steve himself the property was sold. I must also say Steve is backed by a great team at Kingshill and would definitely recommend and use them again should the need arise. Very satisfied customer.

DARREN · 18 May 2025

Agent replied · 18 May 2026

Hi Darren! Thank you so much for your lovely review for Steve James and the team ⭐️ we really appreciate it and wish you all the best. - Lucy

5/5

Google

Jenny L was an absolute pleasure to work with! She followed up very promptly with my buyer and kept me in the loop at all times, which gave me complete peace of mind. I can’t thank Jenny enough for her efforts.

Charlie · 13 May 2026

Agent replied · 13 July 2026

Thank you Charlie, Jenny was made up this and your email earlier. Thank you again for your valued business

5/5

Google

Having used Reapit for 10 years and then having to switch to another CRM system, I really missed it. Reapit is the industry standard in my opinion and I wouldn’t choose to use any other system. I’ve recently switched back, and the process wasn’t nearly as daunting as I had expected. Their team was excellent at every stage and delivered well within our target launch date. One thing worth noting is that I didn’t initially choose Reapit because it doesn’t run natively on a Mac. However, I purchased a second-hand 2021 MacBook with good specs and installed Parallels so I could run Windows 11. It works seamlessly, so it’s definitely a workable solution if you’re using a Mac. 10/10 for Reapit. Although, if I’m honest, I secretly hope my competitors keep using systems that are nowhere near as good.

Russell · 19 March 2026

5/5

Google

The team at Kingshill were professional and helpful throughout our selling experience. Our house sold very quickly thanks to Katie’s efforts and throughout the whole process she kept driving our chain forward in order to progress to exchange of contracts. Our chain was complex and there were some bumps in the road but Katie never stopped advocating for us and was always in contact with us throughout. If the time comes to move again we would absolutely use Kingshill.

Zcness · 18 May 2025

Agent replied · 18 May 2026

Hi! Thank you so much for your brilliant review for Katie and the team. We really appreciate it, and we wish you all the best! - Lucy :)

5/5

Google

Recently moved into a new home through Brockenhurst letting agency . Rosie was part of the process from the first viewing right through to moving in and even after settling in , she has been a constant help, a quick response and has made what can be an incredible stressful transition, a manageable and enjoyable one . Rosie has gone above and beyond for us , she doesn’t make anything seem like it’s too much and has kept communication between ourselves and the landlord efficient and simple. Second house we have rented using Brockenhurst and I would recommend to anyone . Thank you to the team and especially Rosie for a smooth move 😍

Nicola · 14 March 2026

5/5

Google

I rarely write reviews, but this one is truly deserved. Michael Foldvari has been outstanding from start to finish. He is honest, professional, helpful, and genuinely humble. After a very long time, I have finally come across an estate agent who says exactly what he means and stands by his word. What he promises is exactly what he delivers. I would confidently recommend Michael to anyone looking for a trustworthy and reliable estate agent. It has been a real pleasure dealing with him.

Waseem · 13 March 2026

5/5

Google

It was a long process, but Maddison's promised they would find a buyer and they did! Karen and team clearly know the local market very well, have plenty of experience and are well connected to get things moving! Thank you!

Dominique · 10 May 2026

Agent replied · 10 June 2026

Dear Dominique, thank you so much for your glowing review and we have so enjoyed working with you in the sale of your stunning apartment in Tunbridge Wells. We truly appreciate you taking the time to share your experience of selling your home through Maddisons and thank you for your kind words. We love what we do and so pleased that we were able to connect you with a great buyer who will love your home as much as you have. Many thanks and best wishes from all the team at Maddisons.

5/5

Google

Paige Palmer is an asset to Streets Ahead South Norwood, very helpful, supportive and understanding. Paige is always quick to respond and answer any queries, it was a pleasure communicating with Paige. Thank you so much for your support, help and hard work. Wishing you all the best God Bless.

Daron · 13 February 2026

Agent replied · 13 April 2026

Dear Daron, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Paige Palmer provided such helpful, supportive, and responsive service. It’s fantastic to know that communicating with her was a pleasure and that she made such a positive impact. We’ll be sure to pass on your kind words - Paige will be delighted! Thank you for choosing Streets Ahead and for your thoughtful wishes. Kind regards, Zoe Streets Ahead

5/5

Google

Massive thanks to Street Ahead South Norwood , for securing myself and brother a 2 bedroom flat. The process, efficiency, speed and communication through was excellent and managed to secure my ideal property within 2weeks end to end. Special thanks your estate agent, Ade, who was incredibly honest, helpful and professional throughout. Really made the whole process easy and reassuring. Thanks again, Ethan Barraclough

Ethan · 9 October 2025

Agent replied · 7 May 2026

Dear Ethan, Thank you for leaving us a 5* review. We’re delighted to hear that we were able to secure the perfect 2-bedroom flat for you and your brother so quickly. We’ll be sure to pass on your special thanks to Ade, he’ll be thrilled to know his honesty, professionalism and support made the process smooth and reassuring for you. Wishing you both every happiness in your new home, and please don’t hesitate to reach out if we can help with anything in the future. Kind regards, Zoe Streets Ahead

5/5

Google

Possible were very easy to deal with and had our house sold within a week. They remained in contact throughout the process and we found them to be very professional. We would definitely recommend.

Nathan · 9 June 2026

Agent replied · 9 July 2026

Thank you Nathan! Wishing you all the very best in your brand new home. We really appreciate the kind words.

5/5

Google

Sophie Craske is an absolute joy to work with. Knowledgeable, kind and professional, Sophie is always happy to help and makes herself available to find the answers to any queries, no matter the depth of the issue or the question. She helped us immensely to enrol one of our new colleagues showing patience and confidence, which is exactly what you wish to be presented with when you're working for the first time on a new platform. Thank you dear Sophie! The SMC Team

Iulia · 19 February 2026

5/5

Google

Reapit is pretty much the industry standard for estate agency CRM and it is easy to see why. The platform is comprehensive and highly functional and works well for sales, lettings and accounts. The reporting in particular is granular and bespoke and has helped us with KPIs and managing the teams

Alasdair · 19 January 2026

Agent replied · 19 June 2026

Thank you for your amazing feedback Alasdair and for taking the time to write a review, we really appreciate it! Thank you from all of the Reapit team

5/5

Google

Excellent Service from Paige Palmer. she was very professional and attentive, taking the time to understand my needs and showing me properties that matched my criteria. she was always available to answer my questions and made the renting process smooth and stress-free. I would highly recommend Paige Palmer to anyone looking to rent a property.

Jenson · 9 December 2025

Agent replied · 13 April 2026

Dear Jenson, Thank you for your excellent feedback. We are thrilled to hear that Paige provided such professional and attentive service throughout your search. It is wonderful to know she took the time to understand your needs, showed you suitable properties, and was always available to answer your questions. We are especially pleased that she made the renting process smooth and free of stress. Your recommendation means a great deal. If you need any further support in the future, we are always here to help. Kind regards, Zoe Streets Ahead

5/5

Google

Redbrik have been brilliant selling my property, would definitely recommend. From dealing with Nikki to start with, Kathryn during the marketing period and Andrew with the sales progression, all been great and extremely helpful and responsive. We decided to go with Redbrik as they seemed the most helpful and proactive when going to view properties to buy and this was definitely the case when we started to sell my house. They clearly have a very good working relationship with Taylor Emmet solicitors, which between them made the selling process as easy as possible from a customer point of view.

Sam · 6 June 2026

Agent replied · 6 July 2026

Thank you for your review Sam :)

5/5

Google

Wonderful experience of L & A, extremely professional agent in all areas of customer service. From maintaining my properties, clear communication and most importantly always on the front foot with getting things done. As a happy client of many years I really cannot recommend Richard and the team highly enough. Well done!!

Matthew · 21 December 2025

Agent replied · 21 May 2026

Thank you for taking the time to record your thoughts Mathew. It will be much appreciated by the staff

5/5

Google

We had a fantastic experience with Grace and Kirsty throughout the purchase of our first property. From start to finish, they were professional, approachable, and incredibly supportive during what could have been a very stressful process. They kept us updated at every stage, answered all our questions quickly, and always made us feel confident and informed. Their communication and attention to detail really stood out, and they went above and beyond to make everything run smoothly. As first-time buyers, we really appreciated their patience, honesty, and guidance. We’re so grateful for all their help and wouldn’t hesitate to recommend them to anyone looking to buy a home. Thank you both for making our first home-buying experience such a positive one!

Joanna · 30 May 2026

Agent replied · 30 August 2026

Thank you for your wonderful review. We are delighted to hear that Grace and Kirsty helped make your first home buying experience such a positive one. Buying your first property is a huge milestone and we are so pleased their support, communication and guidance helped you feel informed and reassured throughout the process. Thank you for recognising the team’s hard work and dedication, and thank you again for choosing HKL. We wish you many happy years in your new home.

5/5

Google

George Reeves was very helpful and efficient in helping us move into our new place on a tight schedule! Really easy to work with and super responsive.

Mahesha · 2 July 2026

Agent replied · 2 August 2026

Thank you so much, Mahesha. We're delighted that George could help you move in so efficiently despite the tight schedule. He'll be thrilled to hear this wonderful feedback about his responsiveness and support. We truly appreciate you taking … More

5/5

Google

Kayleigh was incredibly helpful throughout the process, especially with arranging the viewing and keeping communication flowing smoothly afterwards. She stepped in seamlessly while the senior branch manager was on annual leave and handled …

Katlyn · 13 May 2026

Agent replied · 13 July 2026

Thank you Katlyn, we really appreciate you taking the time to leave us a review and for the recommendation. We're delighted that the service level delivered warranted this

5/5

Google

I used Reapit at my previous company back when they were just starting out some 25 years or so ago, and I brought them in on my new company 5 years ago and grateful for their help. We've upgraded recently and it would/nt have happened without Amy Cameron. The hand over on the new project was smooth and the Reapit support team were so helpful. We could not have done it without Jiwan and Stephen's expert guidance. Client Managers are often missing in action, but Amy Cameron is just a star. Always chasing us and giving us total support. We've upgraded recently and it wouldn’t have happened without Amy. She's a bundle of energy and great advice and help. Don’t lose her !

James · 19 January 2026

5/5

Google

Grace and James were very helpful and efficient. It was always a pleasure to be shown around a property by Grace. They quickly found just the right house for me.

Denise · 30 May 2026

Agent replied · 30 August 2026

Thank you for your lovely review. We are delighted to hear that Grace and James were able to help you find the right home and make the process such a positive experience. It is especially wonderful to hear that Grace made each viewing … More

5/5

Google

If you want the best estate agents in town then look no further than Kingshills! We sold our mother’s probate property quite easily in a difficult market thanks to Steve and his team who kept us regularly informed and up to date with the sale. The marketing for our property was second to none! Would thoroughly recommend Kingshills and definitely use them again without any hesitation . Thank you Kingshills A*

Richard · 18 May 2025

Agent replied · 18 May 2026

Hey Richard! Thank you so much for your fantastic review. We were really pleased we could make the process an easy one for you! - Lucy :)

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