5/5
GoogleBig thanks to Sam, in-depth knowledge of the local area and super helpful insights on the current market and lettings strategies Highly recommended!
Trusted Agent profile · London
Storeys London reviews
★★★★★
423 reviews across 2 platforms
77 Containerville, 1 Emma Street, London, E2 9FP
Storeys's office in London, at 77 Containerville, is rated 4.7 out of 5 across 423 reviews on two platforms, including 421 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleJJ was incredibly kind and helpful throughout our process of putting in an offer on a flat. He promptly answered all of our questions, provided valuable advice, and made us feel at ease, reducing the stress of the entire experience. We are very grateful for JJ’s support and guidance. Thank you, JJ, for everything!
5/5
GoogleWe had a great experience with JJ from Storeys. He knows his stuff and made us feel comfortablewith our choice. Definitely recommend!
Agent replied · 23 October 2024
Thanks Denzil
5/5
GoogleWe worked with JJ to get our new flat and he was amazing. It was challenging to get something through that we loved, JJ was super communicative and was so engaged with our journey to find something new. Really eased the pain and stress of finding a new property, could not recommend him more!
5/5
GoogleAmazing stress free experience from start to finish, I highly recommend using this company. Josiah was extremely helpful and very organised which made the process smooth and easy.
5/5
GoogleJason has helped me find both flats I have rented in the past two years now. He is both super responsive and professional, allowing us to move quickly when needed to secure both properties.
Agent replied · 11 June 2024
Thanks for taking the time to share your experience with Greg!!
5/5
GoogleHave just rented a property through Storeys and the process couldn’t have been easier. Everything document/money wise is managed online and was really straightforward, Steve was also very helpful and allowed us to do 2 viewings, then a further visit to take some measurements for our furniture. I would highly recommend!
5/5
GoogleThey took over management of the building that I live in and I've only had positive experiences with their communications and handling of maintenance issue and other checks since.
Agent replied · 11 June 2024
Hey Joost, thank you so much for the feedback. It is amazing to hear of the positive improvements to how the property is managed since Storeys took over the management. Many thanks, team Storeys
5/5
GoogleStoreys were a huge help when it came to finding and setting up our flat. They took care of everything - including changing over all our utilities. Julie was always very quick to respond to any queries and concerns and was always friendly and polite to deal with.
5/5
GoogleI had an exceptional experience with Storeys, thanks to their outstanding service! JJ was particularly remarkable, providing knowledgeable advice, prompt responses, and a genuinely personalised touch throughout the process. If you're looking for a dedicated and professional estate agent, I highly recommend Storeys and JJ for a seamless and stress-free experience. Thank you!
1/5
GoogleAll the positive reviews are from landlords. Storeys should be called stories! as they run their own narrative of the truth. Had a most awful experience.. I would advise you avoid if you are a tenant. You know something is grossly wrong if you have to school a letting agency on the legal requirements for letting. Landlord didn't provide a valid electrical safety report. Storeys told me it didn't need it. I called the council to check and they advised me not to move in until after a new safety report had been done. Landlord didn't like the council being involved and pulled the deal stating a lack of trust. Dangerous and careless attitude to towards tenant safety. AVOID
5/5
GoogleStoreys helped me find the perfect property and guided through the whole process. They are very professional and responsive. I definitely will contact them if I need to look for a new property in the future.
Agent replied · 11 June 2024
Thanks so much for sharing your experience with us Hersa. We really appreciate it.
5/5
GoogleJoe and the team were great, really accessible and prioritised our property with a really personal service and great understanding of the market, landlords and tenants needs.
5/5
GoogleAlex was so helpful in helping me secure my property. He was professional, patient and went above and beyond in assisting me through the process. Highly recommend
5/5
GoogleFantastic! Alex Kirk was so helpful in navigating my first time renting in London! Will definitely be recommending Storeys to friends and family.
5/5
GoogleI’ve spoken with many agents these last three years and I have to say none of them have been as polite and helpfull as Joe! He was always attentive to any of our questions and got back to us in a short period of time. Overall it was the easiest and smoothest renting experience that I’ve had to this day. Would highly recommend working with Joe. thanks for all the help!
5/5
GoogleJJ is really kind to us, answered all our questions, gave us lots of helps. Really emjoy my new home!
Agent replied · 23 October 2024
Thank you Yao.
5/5
GoogleJoe is super helpful and efficient, I have worked and been in contact with him the last few years and can’t speak highly enough of him!!
5/5
GoogleJason was so helpful in my search for a new flat! What an asset he is to the lettings team! Thanks again to everyone at Storeys!
5/5
GoogleAt last I have found a letting agent which is professional and has total integrity My Property Manager Mehmet and his Team totally understand my needs and manage my properties exemplary !
Agent replied · 11 June 2024
Thanks so much for sharing your experience with us.
5/5
GoogleStoreys letting agent JJ was very helpful in every step of the process. Very happy with the service the company provided and would definitely use them again in the future.
Agent replied · 11 June 2024
Thanks so much Jess.
5/5
GoogleJason was a fantastic help in helping my find some amazing prospects for a new flat. Couldn’t recommend Storeys and specifically Jason enough. Superb stuff!!!
5/5
GoogleI've been working with Storeys for about 7 months now and I have been very happy with the service management they have provided in looking after my property and my tenant. I have been working predominately with Holly and initially with Sam, both of whom are extremely responsive to any queries I or my tenant may have. All running very smoothly and I would highly recommend to anyone looking for property management services.
5/5
GoogleJosiah at Storeys was fantastic to work with, professional, proactive, and incredibly helpful throughout the process. He rented out my 3-bedroom flat quickly and at a strong price, making everything smooth and stress-free. Highly recommend!
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