Trusted Agent profile Β· London

Storeys London reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

422 reviews across 2 platforms

77 Containerville, 1 Emma Street, London, E2 9FP

Storeys's office in London, at 77 Containerville, is rated 4.7 out of 5 across 422 reviews on two platforms, including 421 Google reviews rated 4.7.

Google logo

4.7 / 5

421

Reviews on Google

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Know for Sam for many year, top of his game at letting and real trust worthy agent!

James Β· 10 February 2024

Agent replied Β· 11 June 2024

Thanks so much for sharing your experience with us James.

5/5

Google

Lettings service has been outstanding! Storeys made our move very straightforward and communication was excellent. Special thanks to Sam, who was kind and informative throughout the process.πŸ‘πŸΌπŸ‘πŸΌπŸ˜Š

Steph Β· 10 June 2021

5/5

Google

The best agent, sorts everything out nice and quick! Highly recommend, Thankyou so JayJay <3

Naomi Β· 11 March 2024

Agent replied Β· 11 June 2024

Hey Naomi, We will make JayJay aware of this aazing feedback! Thanks so much and hope you enjoy your new home! Regards, team Storeys

5/5

Google

Have been working with JJ as our agent for the flat we rented this year and couldn’t be happier. Super helpful with anything we needed or questions we had - made us very comfortable:). Absolutely recommend!

Mafalda Β· 23 September 2024

5/5

Google

Jason was extremely attentive and helpful. I would definitely recommend.

Wade Β· 10 June 2023

5/5

Google

Great service from JJ, helped us secure the perfect flat! Thanks so much guys!

Maddie Β· 11 March 2024

Agent replied Β· 11 June 2024

Thanks for sharing your experience with us Maddie. Your feedback means alot.

5/5

Google

Excellent experience at Storeys thanks to the Head Lettings Negotiator JJ. He responded to any queries we had regarding referencing promptly, and was available to assist when needed resulting in an overall stress free experience!

Ellie Β· 23 September 2024

5/5

Google

Jason was very helpful found me my dream letting.

Mark Β· 10 June 2023

1/5

Google

Like they don’t even pick up the phone. I’ve tried twelve times in a week.

Lyon Β· 10 February 2024

Agent replied Β· 11 June 2024

Hi Lyon, I am sorry to see this, we always do our best to return any missed calls. Can you please email me - sam@storeys.co so I can make this right and assist you with the property you have enquired into? Thanks, Sam

5/5

Google

Great Experience with Storeys, Specially Yasmin for all the support and help.

Amit Β· 10 April 2024

Agent replied Β· 11 June 2024

Thank you Amit!! Yasmin has received some positive feedback and will be sure to make her aware of this 5 star review. Thanks, team Storeys

5/5

Google

I interviewed a number of agents recently when I decided to rent my flat. Storeys stood out as estate agents of the future. They are personable, always reachable, and team players who love what they do. They rented my flat in only one week for the price other agents said was too high. They now fully manage my property and, as a new landlord, they give me peace of mind because I trust them. Along the way we formed a great relationship and they now feel like a part of the family. Highly recommended! -Petra

Petra Β· 11 June 2019

5/5

Google

Sam and Josiah was very friendly yet professional agents who let our flat in 5days within listing! Highly recommended!

Audreynkate Β· 10 June 2022

5/5

Google

Very impressed with service i have received from the sales team at Storeys and in particular Sam Gross ,who has been kind professional and responsive.

K Β· 10 June 2021

5/5

Google

Working with Joe at Storeys has proved to be such an easy experience. Throughout my time letting flats no one has been more proactive, helpful and simply great throughout the process - highly recommend!

Celine Β· 23 September 2024

5/5

Google

Edit: Storeys got back to me very quickly after I posted my original comment and explained that the agent mentioned below had resigned a few days prior without letting them know about my viewing. I appreciate their professionalism and the fact that they got back to me. Original Comment: I was supposed to have a viewing today (19 December 2020) at 1pm at Axis House. However, the agent never showed up.PositiveResponsiveness, Professionalism

Alexandra Β· 10 June 2021

5/5

Google

Called up enquiring about some 2 bed apartments in the Hackney area, was assisted by Kyanne who was meticulous in her search process and landed us the most perfect flat! Couldn’t be happier

Andi Β· 23 September 2024

5/5

Google

We moved to London from another country. They really went the extra mile to make this whole process as easy as possible. They were willing to show us the house late in the evening after official business hours as that was the only time we were available. Even after the lease was signed we still received top notch service. They are very responsive (via phone as well as via e-mail) and helpful with any kind of issue. Their service quality is of a level that is rarely found nowadays! We highly recommend them.

Marco Β· 11 June 2018

5/5

Google

Professional and reliable service. Sam was excellent.

EJ Β· 10 June 2023

5/5

Google

Really appreciate the team here, and especially JJ. He helped me secure the flat of my dreams and made the moving in process so easy. Thanks again!

Katie Β· 17 December 2024

5/5

Google

Alex was very professional & helpful

Fahd Β· 10 June 2023

5/5

Google

definitely the best agency I’ve used so far, Joe found me a flat after having his WhatsApp and it is everything I could have hoped for in the heart of Dalston

Henry Β· 23 September 2024

1/5

Google

To all the tenants leaving great reviews of your moving in experience with Storeys. Just wait until you need any kind of repairs. Long story short, you will ask and ask and ask for repairs until you are blue in the face but nothing will be done. Read the negative reviews on here!

Elizabeth Β· 10 June 2023

5/5

Google

JJ was really nice and helpful in everything we need during the process

Santiago Β· 17 May 2025

5/5

Google

I’ve been renting my flat via Storeys for the past 2 years now and they have been super helpful whenever I need their service. Last example was my contract renewal. Sam from Storeys was amazing, sorted it out very quickly just before Christmas week (which must be a busy period for them)

Emir Β· 10 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Storeys's Google reviews

Questions about Storeys London

How many reviews does Storeys London have?

Storeys's London office has 422 reviews across two platforms: 421 on Google, 1 on Trustpilot.

What is Storeys London's rating?

Storeys London is rated 4.7 out of 5 across all 422 reviews, and 4.7 out of 5 on Google from 421 reviews.

Where is Storeys's London office?

Storeys London, 77 Containerville, 1 Emma Street, London, E2 9FP.

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