Stirling Ackroyd Lettings London reviews

★★★★★ 5/5

Google

Our experience was really positive. Our agent Sam was very helpful, friendly and responsive. She even accommodated for a second viewing for my partner. Every question was asked, she answered promptly.

Alex · 21 January 2024

★★★★★ 5/5

Google

We dealt with Maria Valera Sanchez who assisted us with our property search. Maria was thoroughly professional in her approach and went out of her way to help us secure a flat. Thank you

Ali · 23 October 2023

★★★★★ 5/5

Google

Stirling Ackroyd are by far the best estate agent I used when trying to sell my flat. The staff were professional and kept me informed of all the progress. Special thanks to Feroza and Sardobeck (Beck) who managed the process and helped me secure the sale.

Bruce · 20 June 2022

★★★★★ 5/5

Google

A very smooth and professional service letting a property through Stirling Akroyd, and special thanks to Sam who was very helpful and patient throughout it all!

Zahra · 21 January 2024

★★★★★ 5/5

Google

Really impressed with the service I have received from the Earlsfield branch of Stirling Ackroyd, especially the customer service from Maria Valera Sanchez. She has been extremely helpful throughout the process, and has continued providing frequent updates even after the lease has been signed.

Kyle · 16 April 2025

★★★★★ 5/5

Google

Recently used Townends (Earlsfield) for a rental proprty, really postive experience. Mainly dealt with Alvin, who was very proffesional/competant, quick to respond to emails etc and provided good properties to view. The late midweek and saturday opneing hours made it very convenient as 9-5 viewings weren't possible due to work committments. Would recommend Townends for sure.

Daniel · 21 June 2019

★★★★★ 5/5

Google

I really don't like doing reviews, But this time I feel obliged to help other people like me , to have the great service, that Ivana Alexander, Diana and Sam give me. I really can't explain how they could be so helpful and friendly at all the times. Right now, it's not easy for anyone to rent a house in London, Lots of demand and offers far above what almost everyone can afford. When I went to look at my future home, I was pretty discouraged and sad about this whole situation of, you liking something, and someone making a bigger offer. I don't know why, but I actually told the Ivana what i should do, so as not to have to get more in that situation to like a house and someone else to simply auction it. She with all the politeness and kindness, said don't worry, I'll help you solve this situation. And that's really what happened, from the first moment they never left me without information and all the little details that didn't work out, they looked and finding a simple solution. And in the end I really found my home, my home to me and my wife.Definitely the best agency in London, But no place is perfect without the people who work there making it happen. And this agency has the best associates. So I really just have to thanks these very attentive and helpful women who made me believe that a customer can be treated with great dedication and respect, and in the end leave with his home, without having to worry about people doing auctions from our home.

Vinicius · 20 June 2023

★★★★★ 5/5

Google

Diana has played an integral part in ensuring the upgrades I made to my rental property were done to a high standard & in a timely fashion. She was very communicative and prompt in her replies, giving good advice along the way. She has a great eye for detail and followed up on issues before I’d even flagged them. The property was rented quickly & the new tenants moved in smoothly. It’s been an absolute pleasure working with Diana and I can only but highly recommend her and her team in Earlsfield. Simon in sales has also been great in providing advice in an unbiased and helpful manner, replying promptly to any queries I had. It’s been a very pleasant & productive experience.

Lee · 20 June 2023

★★★★★ 5/5

Google

We are first time landlords and are so glad we chose to go with Townends at Earlsfield to let our property. We had the most excellent advice and guidance from Diana and Ivana. Diana was very responsive and helpful and gave us her honest opinion and she and Ivana found us just the sort of tenants we were looking for. Our thanks to both of them and we would recommend them to anyone who wants to appoint an agent who works hard and takes pride in the work they do.PositiveResponsiveness, Professionalism

John · 20 June 2021

★★★★★ 5/5

Google

It was a very good experience to get a flat with Stirling Ackroyd Agents. Ivana is very professional and kind. She kept me informed of all the steps of the process.

Simone · 20 June 2023

★★★★★ 5/5

Google

Marco has helped me secure my new flat from start to finish. He has been helpful from the very beginning, answering any questions I had. Really appreciate all the help and would definitely recommend to others searching for a new place!

Chelsea · 16 April 2025

★★★★★ 5/5

Google

The Stirling Ackroyd team were great at ensuring we secured our rental property. Ivana was especially helpful and kept regular contact and ensured we were well informed along the way. Thanks so much - we can't wait to move in!

Tammy · 20 June 2022

★★★★★ 5/5

Google

Ivana was fantastic in helping is secure our home. She kept us informed for every step of the process and had excellent knowledge and advice.

Danny · 23 September 2023

★★★★★ 5/5

Google

Great service, Sam was attentive and helpful every step of the way in securing our new flat!

Jamie · 20 February 2024

★★★★★ 5/5

Google

We have had such a wonderful experience in finding a home with Stirling Ackroyd Estate Agents - Ivana Kezic made the process an absolute pleasure

Tamaryn · 20 June 2023

★★★★★ 5/5

Google

I would like to share my perfect experience that Townends Estate Agents Earlsfield and personally Miss Diana Kovacheva provided me with. At the time I signed the contract Diana already had arranged few viewings. I was so impress and I could not believe everything is happening so fast. Diana reassured me that we will have the right tenant until the end of the week which was hard for me to believe. During the following days Diana and her colleague Alvin always called me to arrange the viewings in the most convenient time with me. They were always taking in consideration my business and did succeed to make the viewings hassle free for me. I was so amazed when Diana called me 5 days after we had met and she already had 2 offers on the table. Diana gave me her pros and cons for both offers and told me exactly what would have been her choice. I can definitely say that Diana was absolutely right about everything she had said. The negotiation process went without any doubts in the best possible way for me! Until the completion of the rental agreement Diana and Alvin were more than helpful to provide me with all the needed information. They were doing it promptly and without any delays. I believe that because of their experienced opinion I got not only the best possible tenants but also I received the most relax and professional services from their company. As I final I would like to thank Diana and Alvin for their determination to do their job and to find the best solutions for their clients!

Tihomir · 21 June 2019

★★★★★ 4/5

Google

Sam Cacares was really helpful throughout the whole process and I would recommend

Ara · 20 February 2024

★★★★★ 5/5

Google

Amazing Manager, can't wait to purchase in March 2018. This young Lady was excellent. Previously ( approx a year ago) we came across the previous manager, Who was Not Interested. Shocking. Thanks to our friend, we went along to have another go & it was am Amazing Experience ( we have this manager's card. Ms kerri-Anne). She was very welcoming & kind definitely knew about her job. So we will be visiting her in March 2018 & will purchase. We've now let other friends know all about this gifted, talented, young Lady. So well done picking this young lady. She knows so much about her job. Let's hope Townends Now keep this lady. YOUR branch must be doing great with her at the Heart of this branch. Well Done Townends.

Anne · 21 June 2018

★★★★★ 5/5

Google

Great experience. Sam was really lovely and helped us find our new home

Valerija · 21 January 2024

★★★★★ 5/5

Google

I had a great time working with Maria Valera Sanchez who provided a viewing and support in onboarding into a tenancy. They were incredibly communicative and very helpful on additional requests.

Pranjal · 16 April 2025

★★★★★ 5/5

Google

We had a great experience with Maria Valera Sanchez from Stirling Ackroyd team. She was very helpful throughout the process of signing our letting contract and made everything easy to understand.

Becky · 16 April 2025

★★★★★ 5/5

Google

Alvin and the team have given an excellent level of customer service and we are very excited to be moving in next month. We were able to book a viewing at a time convenient for us and the whole renting admin process has been seamless, especially since 3 of us our sharing the rental. Alvin has been so helpful with any questions that we have and there is always a quick reply. Thank you Townends!

Lauren · 21 June 2019

★★★★★ 5/5

Google

Ivana was extremely polite and helpful throughout the process of finding and getting our new property. She was always quick to reply and very efficient. Was a pleasure to work with herPositiveResponsiveness, Quality, Professionalism

Ines · 28 August 2021

★★★★★ 5/5

Google

Sam was great and made the whole process painless!

Al · 21 January 2024