Trusted Agent profile · London

Stirling Ackroyd Lettings London reviews

4.8

★★★★★ Excellent

162 reviews across 1 platform

364 Garratt Lane, London, SW18 4ES

Stirling Ackroyd Lettings's office in London, at 364 Garratt Lane, is rated 4.8 out of 5 across 162 reviews on 1 platform, including 162 Google reviews rated 4.8.

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4.8 / 5

162

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We have rented through Stirling ackroyd twice now and I highly recommend this agency. Very extremely helpful and responsive! Diana and Sam are lovely and have always helped us. Thank you both!

Joana · 22 November 2023

Agent replied · 19 June 2024

Hi Joana, thanks for the 5* and great words for Diana and Sam. Wishing you all the best - Claire

5/5

Google

I really enjoy working with Diana, she is always so quick to respond and gets the job done in an efficient, business-like manner. She communicates clearly and I enjoy her sense of humour. I highly recommend her.

Helene · 20 June 2023

Agent replied · 19 June 2024

Hi Helene, thank you for taking the time to leave wonderful feedback for Diana. Its great to hear of your stress free and fun experience. Wishing you all the best - CLaire

5/5

Google

Maria Sanchez helped us in our search for a property that met all our requirements, and has been very helpful and professional throughout the referencing process.

Peter · 20 February 2024

Agent replied · 27 August 2024

Dear Peter Gregory Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Ivana & Diana we're extremely helpful with getting things over the line in a short period of time so I could move into the property within a few days.

Ilie · 22 November 2023

Agent replied · 19 June 2024

Hi Ilie, thanks for the 5* and great words for Ivana and Diana. Wishing you all the best - Claire

5/5

Google

We are so happy of the service! They are very professional and helpful with any queries that might arise. Simon and Sardorbek in particular did a great job! Thank you very much for your help.

Dinara · 20 June 2023

Agent replied · 19 June 2024

Hi Dinara, thank you for the fab 5*review - Claire

5/5

Google

From my very first conversation with Diana I knew I wanted to work with the team. They are very knowledgeable about the area and provide a friendly and professional service. My flat was rented within 2 weeks of listing. Couldnt recommend the team enough

Eddieta · 20 June 2022

Agent replied · 19 June 2024

Hi Eddieta, thank you for such wonderful feedback, I know Diana and the team will be thrilled. We look forward to working with you, thank you for choosing Stirling Ackroyd - Amber

5/5

Google

The team at Townends Earlsfield (Ivanna and Hayley) were exceptionally helpful in helping me find my new rental property. They were professional, courteous and very responsive to my questions and needs. They took the pain out of a usually painful process. Recommend!PositiveResponsiveness, Professionalism

Richard · 20 June 2022

Agent replied · 19 June 2024

Hi Richard, thanks for the great review 😁 We wish you all the very best in your new home - Claire …

5/5

Google

Excellent service provided by Stirling Ackroyd. I want to extend my thanks to agent Maria Sanchez for her invaluable assistance throughout the rental process.

Vardan · 21 January 2024

Agent replied · 19 June 2024

Hi Vardan, thanks for taking the time to leave feedback. Its great to hear and we wish you all the best - Claire

5/5

Google

Diana and Maria have been really helpful and found me tenants in less than a week. Really grateful and would recommend 100%

Frida · 20 February 2024

Agent replied · 19 June 2024

Hi Frida, thank you for taking the time to leave wonderful feedback for Diana and Maria. Its great to hear and we wish you all the very best - Claire

5/5

Google

Really helpful and prompt service from this branch. They made me a top priority once they knew I required a short turnaround time to move in. Communication was excellent and they made the entire process easy and manageable. Highly recommend!PositiveQuality

David · 20 June 2022

Agent replied · 19 June 2024

Hi David, thank you for the great feedback and 5* Its great to hear and we wish you all the very best - Claire

5/5

Google

Sam at Stirling Ackroyd has been extremely helpful and patient the whole time during a stressful period of trying to move out. Def recommend.

Mdk · 23 October 2023

Agent replied · 19 June 2024

Hi there, thanks for the 5* we wish you all the very best - Claire

5/5

Google

Everyone was friendly and professional. Diana and Ivana are always happy to answer questions and are very proactive. Thanks so much for all your help - highly recommend.

Shan · 20 June 2023

Agent replied · 19 June 2024

Hi Shan, thank you for taking the time to post a review - both Diana and Ivanka will be thrilled they were able to support you - Amber

5/5

Google

Sam at Stirling Ackroyd has been extremely helpful and patient the whole time during a stressful period of trying to move out. Def recommend.

H · 2 October 2023

Agent replied · 27 August 2024

Hi there, thanks for the 5* we wish you all the very best - Claire

5/5

Google

Great service and fantastic work from Ivana. We've dealt with a number of agents over this period and she was head and shoulders above the rest - also stay an extra 30 mins on her Saturday to get the deal over the line. Thanks

Angus · 20 June 2021

Agent replied · 19 June 2024

Hi Angus, thank you for taking the time to leave fab feedback! Its great to hear the Ivana exceeded all expectations in helping to secure your new home. Thank you for choosing Townends and we wish you all the very best 😊 - Claire …

5/5

Google

Great service. The estate agent was very knowledgeable, and accommodating. Fast response times too. Overall, the best renting experience so far!

Kevin · 22 November 2023

Agent replied · 19 June 2024

Hi Kevin, thanks for the 5* and lovelt words. We wish you all the best in your new home - Claire

5/5

Google

Great experience! We're struggling a lot to find a flat but with the help of Hayley, which was amazing, the all process was not stressful at all.

Claudia · 20 June 2023

Agent replied · 19 June 2024

Hi Claudia, thank you for your lovely review for Hayley and the fab 5* We wish you all the best in your new home - Claire

5/5

Google

Wonderful service, on point agent, great customer service, recommending striling Aykroyd estate agents for lettings and buying . 10 stars for services.

Dean · 23 October 2023

Agent replied · 19 June 2024

Hi Dean, thanks for the great review and 10 stars for service! - Claire

5/5

Google

Served by Hammad. Top top guy with a beautifully crafted burrito. Cheers mate

Siddharth · 16 April 2024

Agent replied · 19 June 2024

Hi Siddarth, thanks for thr 5* for Hammad - Claire

5/5

Google

Great staff with excellent communication, Bek really went the extra mile to ensure I was kept updated through the whole process. Would highly recommend!

Richard · 20 June 2023

Agent replied · 19 June 2024

Hi Richard, thanks for the great 5 star review. Its great to hear and Bek will be thrilled! Wishing you all the best - Claire

1/5

Google

This real estate is the worst. I haven't received the deposits for six months since I moved out of my property. They didn't do anything for tenants, but work only for landlords. You can't get any contact details of your landlord, and even those of the estate managers. They provide only the contact number of the so-called Head Office which never be connected. Do Not lose your time just for this real estate. Also, Do Not provide your card details to this company before you make a real contract for a property!

Doo · 21 June 2018

5/5

Google

Wonderful service on point agent is fully supportive great customer service I recommend striling Aykroyd for all letters

Impac · 23 October 2023

Agent replied · 19 June 2024

Hi there, thanks for the 5* - Claire

5/5

Google

Townends helped me and my partner find a bigger flat. Ivana in particular made the entire process from the initial viewing to receiving the keys very smooth and worry free and we are grateful for itPositiveResponsiveness, Quality, Professionalism

Ironic · 28 August 2021

Agent replied · 19 June 2024

Hi there, thank you for the fab 5* review! Ivana will be so happy to read your kind words 😊 Thank you for choosing Townends and we wish you all the very best in your new home - Claire …

1/5

Google

Absolutely abysmal - cancelled viewings minutes before happening when we were already there, impossible to get in touch with who you need to speak to, and the day before we were meant to move in (everything packed, removal vans booked etc), they tell us they havent completed our paperwork and we wont be able to move in, despite us voicing our concerns several times in the lead up that it was getting closer and closer to move in day and we hadn't signed our papers.

Gemma · 21 June 2017

5/5

Google

Moved into my new place 3 months ago. Easy to use, very friendly and had all the information exactly when I needed. Staff were great, especially Peter - amazing service!

Mathew · 21 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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