Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have rented through Stirling ackroyd twice now and I highly recommend this agency. Very extremely helpful and responsive! Diana and Sam are lovely and have always helped us. Thank you both!
Joana · 22 November 2023
Agent replied · 19 June 2024
Hi Joana, thanks for the 5* and great words for Diana and Sam. Wishing you all the best - Claire
★★★★★ 5/5
GoogleI really enjoy working with Diana, she is always so quick to respond and gets the job done in an efficient, business-like manner. She communicates clearly and I enjoy her sense of humour. I highly recommend her.
Helene · 20 June 2023
Agent replied · 19 June 2024
Hi Helene, thank you for taking the time to leave wonderful feedback for Diana. Its great to hear of your stress free and fun experience. Wishing you all the best - CLaire
★★★★★ 5/5
GoogleMaria Sanchez helped us in our search for a property that met all our requirements, and has been very helpful and professional throughout the referencing process.
Peter · 20 February 2024
Agent replied · 27 August 2024
Dear Peter Gregory
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIvana & Diana we're extremely helpful with getting things over the line in a short period of time so I could move into the property within a few days.
Ilie · 22 November 2023
Agent replied · 19 June 2024
Hi Ilie, thanks for the 5* and great words for Ivana and Diana. Wishing you all the best - Claire
★★★★★ 5/5
GoogleWe are so happy of the service! They are very professional and helpful with any queries that might arise. Simon and Sardorbek in particular did a great job! Thank you very much for your help.
Dinara · 20 June 2023
Agent replied · 19 June 2024
Hi Dinara, thank you for the fab 5*review - Claire
★★★★★ 5/5
GoogleFrom my very first conversation with Diana I knew I wanted to work with the team. They are very knowledgeable about the area and provide a friendly and professional service. My flat was rented within 2 weeks of listing. Couldnt recommend the team enough
Eddieta · 20 June 2022
Agent replied · 19 June 2024
Hi Eddieta, thank you for such wonderful feedback, I know Diana and the team will be thrilled. We look forward to working with you, thank you for choosing Stirling Ackroyd - Amber
★★★★★ 5/5
GoogleThe team at Townends Earlsfield (Ivanna and Hayley) were exceptionally helpful in helping me find my new rental property. They were professional, courteous and very responsive to my questions and needs. They took the pain out of a usually painful process. Recommend!PositiveResponsiveness, Professionalism
Richard · 20 June 2022
Agent replied · 19 June 2024
Hi Richard, thanks for the great review 😁 We wish you all the very best in your new home - Claire …
★★★★★ 5/5
GoogleExcellent service provided by Stirling Ackroyd. I want to extend my thanks to agent Maria Sanchez for her invaluable assistance throughout the rental process.
Vardan · 21 January 2024
Agent replied · 19 June 2024
Hi Vardan, thanks for taking the time to leave feedback. Its great to hear and we wish you all the best - Claire
★★★★★ 5/5
GoogleDiana and Maria have been really helpful and found me tenants in less than a week. Really grateful and would recommend 100%
Frida · 20 February 2024
Agent replied · 19 June 2024
Hi Frida, thank you for taking the time to leave wonderful feedback for Diana and Maria. Its great to hear and we wish you all the very best - Claire
★★★★★ 5/5
GoogleReally helpful and prompt service from this branch. They made me a top priority once they knew I required a short turnaround time to move in. Communication was excellent and they made the entire process easy and manageable. Highly recommend!PositiveQuality
David · 20 June 2022
Agent replied · 19 June 2024
Hi David, thank you for the great feedback and 5* Its great to hear and we wish you all the very best - Claire
★★★★★ 5/5
GoogleSam at Stirling Ackroyd has been extremely helpful and patient the whole time during a stressful period of trying to move out. Def recommend.
Mdk · 23 October 2023
Agent replied · 19 June 2024
Hi there, thanks for the 5* we wish you all the very best - Claire
★★★★★ 5/5
GoogleEveryone was friendly and professional. Diana and Ivana are always happy to answer questions and are very proactive. Thanks so much for all your help - highly recommend.
Shan · 20 June 2023
Agent replied · 19 June 2024
Hi Shan, thank you for taking the time to post a review - both Diana and Ivanka will be thrilled they were able to support you - Amber
★★★★★ 5/5
GoogleSam at Stirling Ackroyd has been extremely helpful and patient the whole time during a stressful period of trying to move out. Def recommend.
H · 2 October 2023
Agent replied · 27 August 2024
Hi there, thanks for the 5* we wish you all the very best - Claire
★★★★★ 5/5
GoogleGreat service and fantastic work from Ivana. We've dealt with a number of agents over this period and she was head and shoulders above the rest - also stay an extra 30 mins on her Saturday to get the deal over the line. Thanks
Angus · 20 June 2021
Agent replied · 19 June 2024
Hi Angus, thank you for taking the time to leave fab feedback! Its great to hear the Ivana exceeded all expectations in helping to secure your new home. Thank you for choosing Townends and we wish you all the very best 😊 - Claire …
★★★★★ 5/5
GoogleGreat service. The estate agent was very knowledgeable, and accommodating. Fast response times too. Overall, the best renting experience so far!
Kevin · 22 November 2023
Agent replied · 19 June 2024
Hi Kevin, thanks for the 5* and lovelt words. We wish you all the best in your new home - Claire
★★★★★ 5/5
GoogleGreat experience!
We're struggling a lot to find a flat but with the help of Hayley, which was amazing, the all process was not stressful at all.
Claudia · 20 June 2023
Agent replied · 19 June 2024
Hi Claudia, thank you for your lovely review for Hayley and the fab 5* We wish you all the best in your new home - Claire
★★★★★ 5/5
GoogleWonderful service, on point agent, great customer service, recommending striling Aykroyd estate agents for lettings and buying . 10 stars for services.
Dean · 23 October 2023
Agent replied · 19 June 2024
Hi Dean, thanks for the great review and 10 stars for service! - Claire
★★★★★ 5/5
GoogleServed by Hammad. Top top guy with a beautifully crafted burrito. Cheers mate
Siddharth · 16 April 2024
Agent replied · 19 June 2024
Hi Siddarth, thanks for thr 5* for Hammad - Claire
★★★★★ 5/5
GoogleGreat staff with excellent communication, Bek really went the extra mile to ensure I was kept updated through the whole process. Would highly recommend!
Richard · 20 June 2023
Agent replied · 19 June 2024
Hi Richard, thanks for the great 5 star review. Its great to hear and Bek will be thrilled! Wishing you all the best - Claire
★★★★★ 1/5
GoogleThis real estate is the worst. I haven't received the deposits for six months since I moved out of my property. They didn't do anything for tenants, but work only for landlords. You can't get any contact details of your landlord, and even those of the estate managers. They provide only the contact number of the so-called Head Office which never be connected. Do Not lose your time just for this real estate. Also, Do Not provide your card details to this company before you make a real contract for a property!
Doo · 21 June 2018
★★★★★ 5/5
GoogleWonderful service on point agent is fully supportive great customer service I recommend striling Aykroyd for all letters
Impac · 23 October 2023
Agent replied · 19 June 2024
Hi there, thanks for the 5* - Claire
★★★★★ 5/5
GoogleTownends helped me and my partner find a bigger flat.
Ivana in particular made the entire process from the initial viewing to receiving the keys very smooth and worry free and we are grateful for itPositiveResponsiveness, Quality, Professionalism
Ironic · 28 August 2021
Agent replied · 19 June 2024
Hi there, thank you for the fab 5* review! Ivana will be so happy to read your kind words 😊 Thank you for choosing Townends and we wish you all the very best in your new home - Claire …
★★★★★ 1/5
GoogleAbsolutely abysmal - cancelled viewings minutes before happening when we were already there, impossible to get in touch with who you need to speak to, and the day before we were meant to move in (everything packed, removal vans booked etc), they tell us they havent completed our paperwork and we wont be able to move in, despite us voicing our concerns several times in the lead up that it was getting closer and closer to move in day and we hadn't signed our papers.
Gemma · 21 June 2017
★★★★★ 5/5
GoogleMoved into my new place 3 months ago. Easy to use, very friendly and had all the information exactly when I needed. Staff were great, especially Peter - amazing service!
Mathew · 21 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.