Trusted Agent profile · London
★★★★★
172 reviews across 1 platform
364 Garratt Lane, London, SW18 4ES
Stirling Ackroyd Lettings's office in London, at 364 Garratt Lane, is rated 4.8 out of 5 across 172 reviews on 1 platform, including 172 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat service. The estate agent was very knowledgeable, and accommodating. Fast response times too. Overall, the best renting experience so far!
Hi Kevin, thanks for the 5* and lovelt words. We wish you all the best in your new home - Claire
5/5
GoogleWonderful service, on point agent, great customer service, recommending striling Aykroyd estate agents for lettings and buying . 10 stars for services.
Hi Dean, thanks for the great review and 10 stars for service! - Claire
5/5
GoogleServed by Hammad. Top top guy with a beautifully crafted burrito. Cheers mate
Hi Siddarth, thanks for thr 5* for Hammad - Claire
5/5
GoogleGreat staff with excellent communication, Bek really went the extra mile to ensure I was kept updated through the whole process. Would highly recommend!
Hi Richard, thanks for the great 5 star review. Its great to hear and Bek will be thrilled! Wishing you all the best - Claire
1/5
GoogleThis real estate is the worst. I haven't received the deposits for six months since I moved out of my property. They didn't do anything for tenants, but work only for landlords. You can't get any contact details of your landlord, and even those of the estate managers. They provide only the contact number of the so-called Head Office which never be connected. Do Not lose your time just for this real estate. Also, Do Not provide your card details to this company before you make a real contract for a property!
5/5
GoogleWonderful service on point agent is fully supportive great customer service I recommend striling Aykroyd for all letters
Hi there, thanks for the 5* - Claire
5/5
GoogleTownends helped me and my partner find a bigger flat. Ivana in particular made the entire process from the initial viewing to receiving the keys very smooth and worry free and we are grateful for itPositiveResponsiveness, Quality, Professionalism
Hi there, thank you for the fab 5* review! Ivana will be so happy to read your kind words 😊 Thank you for choosing Townends and we wish you all the very best in your new home - Claire …
1/5
GoogleAbsolutely abysmal - cancelled viewings minutes before happening when we were already there, impossible to get in touch with who you need to speak to, and the day before we were meant to move in (everything packed, removal vans booked etc), they tell us they havent completed our paperwork and we wont be able to move in, despite us voicing our concerns several times in the lead up that it was getting closer and closer to move in day and we hadn't signed our papers.
5/5
GoogleMoved into my new place 3 months ago. Easy to use, very friendly and had all the information exactly when I needed. Staff were great, especially Peter - amazing service!
5/5
GoogleWe used Diana, Ivana and Domal at the Earlsfield branch, and they were all extremely pleasant, helpful and charming when finding us a new tenant. They even went the extra mile with one or two things. Outstanding service, thoroughly recommended,
Thank you so much for taking the time to leave such a lovely five star review! We agree that Diana, Ivana and Domal are all extremely pleasant, helpful and charming! We consider ourselves very lucky to have them as part of our team, they are always willing to go to the extra mile for clients like yourself. We look forward to working with you again in the future! All the best, Emily
5/5
GoogleIvana provided a faultless service throughout the entire letting process. She kept us informed in a timely and efficient manner, responding quickly to questions and proactively finding solutions where needed. Would thoroughly reccomend Townends and thank you again Ivana.
Hi Annina, Thank you for such a great review and 5*****! So pleased you found Townends to be supportive and reliable. We appreciate moving can be stressful and we are pleased we were able to support you through this process. Very best regards, Amber
1/5
GoogleNot sure how these other ratings are real.
Hi Jimmy, we work really hard to ensure our customers receive the service they and us would expect. If you wold like any support with anything please get in touch by emailing help@stirlingackroyd.com where we will be happy to help in any way we can. Kind regards, Amber
5/5
GoogleGreat company to deal with when looking for a rental. It was a quick and easy process from start to end & very helpful and friendly staff
Hi Emma, thanks for the great feedback. We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
5/5
GoogleKerri-anne and her team have been an absolute pleasure to deal with. They found me a superb tenant in record timing preventing any void period over the Christmas holidays and managed to achieve me an excellent level of rent in a very competitive market. Very down to earth and easy to talk to especially when I needed certain things explained in detail. Would recommend to any landlord or tenant for that matter.
5/5
GoogleFriendly and helpful people. Treat you like a person unlike many other london estate agents.
Hi Tom, thanks for the 5 star - Claire
5/5
GoogleExcellent service, extremely helpful in all aspects. Diana was great, very professional and responsive. The whole team are very warm and welcoming.
5/5
GoogleAmazing team! The clients are top priority for Simon Powley and Sardorbeck Aripov.
Hi Kalin, thank you for your very kind words for Simon and Sardorbeck! - Claire
5/5
GoogleAlvin was a great help in locating a fantastic flat. Provided a great service from the viewings to moving date.
4/5
GoogleReally helpful and trustworthy agents!
5/5
GoogleWe have had excellent communication from the team and they have all been extremely helpful!PositiveResponsiveness, Quality, Professionalism
Hi there, thank you for taking the time to leave feedback. We wish you all the very best - Claire
5/5
GoogleWorking with Alvin at the Earlsfield Townsend estate agent was a pleasure. They were quick to respond to requests, provided lots of information about property and flexible with our schedules.
Hi Dennis, Thank you for taking the time to leave us a 5 star review! we will make sure Alvin receives your feedback. Thank you, Amber
5/5
GoogleCalled in and spoke to Peter. Didn’t find anything but he was a great help!
5/5
GoogleGreat experience working with Ivana! She is friendly, professional and proactive and she made our process of finding a flat super easy.
Hi Polona, Thank you for taking the time to leave feedback! Its lovely to hear that you received such great customer service, Ivana will be so happy to read this! Thank you for choosing Townends! Claire
5/5
GoogleChristine Ackah-Yensu and Diana were a joy to deal with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
