Trusted Agent profile · London
★★★★★
278 reviews across 1 platform
Room 1.54, Interchange House, 81 ????? 85 Station Road, London, CR0 2RD
Stirling Ackroyd's office in London, at Room 1.54, is rated 4.7 out of 5 across 278 reviews on 1 platform, including 278 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Stirling Ackroyd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThank you for a smooth renting process. Thumbs up for Ashley and the hole team for the professional service provided
Hi Andrey, thank you for the 5* and kind words for Ashley. Wishing you all the very best - Claire
1/5
GoogleUnprofessional and most unreliable. Property unwanted to buy, I was told it's sold but after six months still in market. When I showed interest again I was told to make offer In the next 2 hours. Seriously not professional
Hi Jack, We are very sorry to hear how unhappy you are with your experience. Please contact us on help@stirlingackroyd.com so we can address your concerns. Claire
5/5
GoogleThank you to everyone at Townends and Jordan in particular for their great service, in selling my property. Everyone was really helpful, supportive and above all responsive, which made a massive difference in an otherwise stressful environment. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism
Hi Vineeta, thank you for your valuable feedback. Its great to hear and Jordan will be so happy to read this! - Claire
5/5
Google5 star world class service from the whole team! Found us tenants within a couple of weeks and made the whole process so simple for us! Efficient.... professional....Adam and his team really supported us.
5/5
GoogleI had the opportunity to use their services and I will recommend 100%. They are professional, helpful and kind. Definitely make your renting process smooth and easy. Thank you! Lev and Adam, you're amazing!PositiveResponsiveness, Quality, Professionalism, Value
Hi Frederica, thank you for taking the time to leave such a great review for Adam and Lev. I know they will both be thrilled to hear you had such a good experience 😊 We wish you all the very best and thank you for choosing Townends - Claire …
5/5
GoogleThey were very helpful and eased us through what could have been a very stressful time. As pensioners we appreciated them holding our hands through the sale, even to the extent of postponing viewings when illness struck. We would highly recommend.PositiveQuality, Professionalism, Value
Hi Linda, thank you for your wonderful review. Its lovely to hear what a great experience you had with our Croydon Team guiding you through your sale. We wish you all the very best and thank you for choosing Townends - Claire
5/5
GoogleHave been dealing with Stirling Ackroyd for several years now and have always received excellent communication and tenant referrals. Very responsive letting reps.
Hi Tristan, thank you for sharing your experience while working with Stirling Ackroyd. Your comments are very much appreciated and we wish you all the best - Claire
5/5
GoogleMy husband and I experienced an amazing service from an agent called Eunice Kabasele. First of all, we were unavailable the day that they were doing a bulk viewing but she still held us in mind and called us later on in the day to arrange a viewing. We were then able to make an offer on a property that we really wanted. She ensured that all of our paperwork went through swiftly and was always willing to answer any of the questions that we may have had. We had a very pleasant experience with Eunice. Thank you!
1/5
GoogleExtremely poor customer service - never contacted me back
We are very sorry to see how unhappy you are with your recent experience. Please contact us at help@stirlingackroyd.com so that we can look into any outstanding issues for you. Many thanks - Claire
5/5
GoogleI found Townends to be totally proffesional, proactive and concientious. Darren dealt with our purchase with the highest level of care, knowledge, competance and cooperation. He went above and beyond the services that other estate agents provide and ensured our purchase went through quickly and smoothly whilst alleviating the general worries and stresses that more often than not come with the purchase of a property. I have found Townends to be one of the friendlist and easiest estate agents to work with and would thoroughly recommend them to anyone wishing to purchase a property.
5/5
GoogleExcellent service and competitive price. Katie organised everything which made my life extremely easy. Highly recommended.
Hi Adam, thanks for the great review for Katie and the team - Claire
5/5
GoogleThe team at Townsend don't wait around and waste your time like other so called estate agents. Pro-active and genuine simplest way to put it. Special thanks to Rhiana and Ricky.
5/5
GoogleI spoke with morenike on the phone and her professionalism was exceptional , excellent communication,polite , ready to educate and assist
Hi Mary, thank you for taking the time to leave feedback and for the fab 5* - Claire
5/5
GoogleHave recently swapped managing agents to Stirling Ackroyd. Been incredibly impressed with their approach. Responsive and very helpful.
Hi Stuart, thanks for the 5 star review. We wish you all the very best - Claire
5/5
GoogleFriendly, professional service from Cam'ron Griffiths, sorted everything within 24 hours, smooth and stress-free.
5/5
GoogleThe best agency and professional agents. I recommend to all this agency. I have had a good experience with Townends. Special thanks to Jonathan.
5/5
GoogleI have had an amazing experience getting a new place. Being assisted by Jonathan through it all when retning for the first time. It has been a delight throughout the whole experience of finding a new place i can call home.
Hi Tatiana. WOW - we are so pleased to read about the amazing five star experience that you have had with our fabulous Croydon team and in particular Jonathan. It is wonderful to know that Jonathan made the entire process a delightful experience for you, as this is your first home it means even more to us! Thank you for choosing Townends as the agent to help you with this exciting occasion and we wish you all the best in your new lovely home. Emily
5/5
GoogleJordan at Stirling did a fantastic job in the sale of our property. We were kept informed at all times and the whole selling process was stress free.
Hi John, thanks for the fantastic review for Jordan, he will be thrilled. Wishing you all the very best and thank you for choosing Stirling Ackroyd - Claire
5/5
GoogleBrilliant service from Jonathan at Townsend, really helpful and didn't rush the viewings. Easy to talk too and he explained the process of how Townsend rent properties well. I would happily use them again in the future!
Hi Margee, thank you so much for your lovely five star review! We are delighted to hear that you are impressed with the brilliant service from Jonathan and that you would happily use our services again! We hope that you are settling into your new home well. All the best, Emily
5/5
GoogleVery efficient, professional, helpful. They have a fantastic sales team and letting team . I would strongly recommend them. In future I would definitely use them again.PositiveResponsiveness, Quality, Professionalism, Value
Hi Parvaneh, thank you for the wonderful 5* review! Thank you for choosing Townends and we look forward to working with you again soon!- Claire
5/5
GoogleIt was an amazing experience and a special Mention to Eimantas who was too helpful and efficient from the viewing till the handover of the flat. Kudos to him and Townends
Hi Milind, thank you so much for taking the time to leave such a fabulous 5 star review about your AMAZING experience with us! I know that Elimantas will be delighted to read your feedback along with the rest of his team. We hope that you are settling well into your new home! All the best, Emily
5/5
GoogleI had the absolute pleasure of dealing with Darren who was very professional, attentive, answered all my questions and promptly arranged viewings. Highly recommended.PositiveProfessionalism
Hi Beth, thank you for the 5* review and taking the time to leave feedback! it great to hear of the fantastic experience you had and Darran will be so please to read this! Wishing you all the best - Claire
5/5
GoogleVery professional and result oriented
Hi Karen, thanks for the 5 star - Claire
5/5
GoogleHighly recommend. Great communication and professional approach of agent Eimantas. Definitely my best experience with letting agency so far.PositiveResponsiveness, Quality, Professionalism, Value
Hi Monika, thank you so much for taking the time to leave feedback and for your fab 5*! Eimantas will be thrilled to read this 😊 Thank you for choosing Townends! - Claire …
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Tell us what you need and we'll put you in touch. Stirling Ackroyd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
