Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKatie the valuation specialist was fantastic. She came across like and an all around professional and I look forwards to working with Townends in the future.
Actions · 16 June 2020
Agent replied · 15 June 2024
Hi , thank you for taking the time to leave Townends such a wonderful review and award 5 stars! We are thrilled to hear you are so happy with the service you have received. Thank you for choosing Townends, we look forward to working with you again, Amber
★★★★★ 5/5
GoogleColin was an excellent professional and got us a house faster than we expected.
Virgínia · 17 June 2018
★★★★★ 5/5
GoogleBrilliant Service. So Supportive all the way through.
They have helped us achieve our dream home.
Thanks to everyone.
Linda Donald and Family. Xx
Kirsty · 16 June 2020
Agent replied · 15 June 2024
Hi Linda, thank you so much for taking the time to leave such a lovely five star review! We are delighted to hear how impressed you are with the brilliant service and support that you have received from our team in Croydon. It means so much to us that you chose Townends to help you secure your dream home, I know that this comment in particular will mean so much to the team. We hope you and your family have many happy years in your lovely new home, please let us know if there is anything at all that we can help with. All the very best, Emily
★★★★★ 5/5
GoogleReally impressed with all there hard work in finding a very good tenant.
Boost · 16 June 2022
Agent replied · 15 June 2024
Hi there, thanks for the fab 5* and great review! - Claire
★★★★★ 5/5
GoogleVery good service, Darren and the team has been amazing! Thanks again.
Michaelson · 17 June 2017
★★★★★ 5/5
GoogleTownends provided fantastic service to help me secure a tenant. Both Katie Knott and Jonathan Ofori under Phil Holland’s leadership did a great job !
Balaji · 17 June 2019
Agent replied · 15 June 2024
Hi Balaji, thank you for such fabulous feedback and for the 5 stars! Katie and Jonathan are massive assets to our Townends team and I am pleased you have been so thrilled with the service they have delivered. If you know of any landlords who expect fast results while demanding excellent service please feel free to recommend us! Regards, Amber
★★★★★ 5/5
GoogleJonathan Ofori guided us through the whole process - he was so helpful and made the process so easy for us. It is rare to get the kind of service we have had and for that we are extremely grateful.
They are a truly a fantastic, honest and very helpful Team.
Thank you again
Mihail · 16 June 2020
★★★★★ 5/5
GoogleThankyou Jonathan for helping us move into the new place. Very friendly, relaxed and professional approach. Appreciate your support.
Charlotte · 16 June 2020
Agent replied · 15 June 2024
Thank you so much for your kind words, Charlotte. We really appreciate you taking the time out to share your experience with us and awarding our team in Croydon, five stars! I know that the team, in particular Jonathan, will be thrilled to read your feedback. We hope you are settling well into your new home, Emily
★★★★★ 5/5
GoogleI spoke with lettings negotiator Ashot a few days ago, discussing my options regarding my income and I received a completely professional and helpful service, he was very polite over the phone explaining the options I could follow through with and giving me options of 3 different properties that fitted my criteria perfectly
Fern · 17 June 2019
★★★★★ 5/5
GoogleGreat estate agent Eimantas Cinga that worked hard trying to find us a property well done!!
Janice · 16 June 2020
Agent replied · 15 June 2024
Hi Janice, thank you for leaving Townends a 5* review. Our Croydon team and specifically Eimantas, will be thrilled you were so pleased with the service they provided. Thank you for choosing Townends, Amber
★★★★★ 5/5
GoogleKatie knott was great help and her service was fabulous
Joel · 16 June 2021
Agent replied · 15 June 2024
Hi Joel, thank you for taking the time to leave feedback! - Claire
★★★★★ 5/5
GooglePleasure to work with. Supportive and responsive. Would recommend.
Matt · 16 June 2021
Agent replied · 15 June 2024
Hi Matt, thank you for taking the time to leave this fab review! Thank you for choosing Townends! - Claire
★★★★★ 5/5
GoogleJonathan does its job good and professionally!PositiveResponsiveness, Quality, Professionalism, Value
Nazariy · 25 October 2020
Agent replied · 15 June 2024
Hi Nazariy, Thank you for your five star review, Jonathan will be very happy to hear you had a great experience with us! 😊 - Claire …
★★★★★ 5/5
GoogleFast and efficient service. Friendly staff. Smooth follow through and follow up.
Catherine · 17 June 2019
Agent replied · 15 June 2024
Hi Catherine, great to hear we met your expectations; we are always happy to help. Thank you for taking the time to leave a review, Townends.
★★★★★ 5/5
GoogleVery professional and friendly throughout.
Joe · 16 June 2021
Agent replied · 15 June 2024
Hi Joe, thank you for taking the time to leave a 5* review - Wishing you all the very best and thank you for choosing Townends! - Claire
★★★★★ 5/5
GoogleThankyou
Abdul · 12 August 2026
Agent replied · 12 October 2026
Hi Abdul, Thanks for the great review!
All the best, Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Ernestina · 12 August 2026
Agent replied · 12 October 2026
Dear, Ernestina Adu-Gyasi! Thanks for the great review! All the best, Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Carmen · 12 August 2026
Agent replied · 12 October 2026
Dear Carmen Hulya, Thank you for taking the time to review your recent experience with our Stirling Ackroyd Croydon branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 5/5
GoogleVery helpful and professional. Big difference between some other Agents and Stirling Accroyd.
Kojo · 21 July 2023
★★★★★ 5/5
GoogleAmazing Support
Pasha · 12 July 2026
Agent replied · 12 October 2026
Dear Pasha,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
SANDRA · 12 June 2026
Agent replied · 12 October 2026
Dear Sandra Cristina Pires Martins, Thank you for taking the time to review your recent experience you have had with our team at Stirling Ackroyd Croydon. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 4/5
GoogleIt was a pleasure to find someone so professional and considerate as Ricky Wright. He was charming and kind and we would recommend him to anyone selling or buying property.
Another · 17 June 2018
★★★★★ 5/5
GoogleVery happy with the service from Diane at Townends. Have let through her twice now and she has always been proactive, helpful and kept us informed at all times.
Peter · 17 June 2017
★★★★★ 1/5
GooglePoor service, poor Selling team. They couldn't sell coke to Nigella Lawson. Do not sell with this Branch you'll end up waiting months for a sale!
Dinan · 17 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.