Trusted Agent profile · London
★★★★★
278 reviews across 1 platform
Room 1.54, Interchange House, 81 ????? 85 Station Road, London, CR0 2RD
Stirling Ackroyd's office in London, at Room 1.54, is rated 4.7 out of 5 across 278 reviews on 1 platform, including 278 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Stirling Ackroyd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI would highly recommend Townends for renting services , Jonathan was very prompt , informative kind and friendly . He helped us finding a home in very short span without compromising with any of our needs . Thanks Jonathan for helping us in right time .
Hi Hema, Thank you for taking the time to leave such a wonderful review. Thank you for the 5***** wishing you the very best in your new home, Amber
5/5
GoogleSelling a house is always stressful but Claire did her best to keep me informed, was always very responsive and could be relied upon to navigate numerous challenges throughout the process. Many thanks Claire.PositiveProfessionalism
Hi Anna, thank you for for the great 5* review! Its great to hear and Claire will be so pleased to read your kind words 😊 We wish you all the very best - Claire …
5/5
GoogleSheldon did a great job of finding properties that could be of interest to us. Wanted to take this as a chance to thank him.
Dear Nikhil Kotibhaskar We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
4/5
GoogleHi, we have had a good experience with Townends so far. Professional, took the time to explain the letting process, transparent, quick to get back to us. Hope we continue to receive the same quality of service. Special thanks to Katie, Jonathan and Philip!
Hi Linda! Thank you so much for taking the time to leave Townends such great feedback. I would love to hear what we can do to earn that extra star! Please feel free to provide further feedback directly at help@townends.co.uk. Thank you for choosing Townends, Emily
5/5
GoogleAshley was fantastic and helped me find a property. Thank you to the Stirling Ackroyd Team!
Thanks for the 5* - Claire
5/5
GoogleStirling Ackroyd have been top notch helping me sell my flat. Shame there’s only five stars I can give them and not six. Big shout out to Jordan for getting it all together!
Hi Guy, thanks for the amazing 6 stars ( we`ll take that) for Jordan. He will be so happy to read this. Wishing you all the best and thank you for choosing Stirling Ackroyd - Claire
5/5
GoogleYou could not ask for a better service, well done to Diane and her team. I wish more companies would provide this level of care and getting the results you are looking for. It is so refreshing, you pick up the phone , request for a tenant and within a few days they have found a suitable tenant ,they take care of the vetting,agreement and inventory process, making it hassle free. I would highly recommend Townends to any landlord or tenant. and sort out the whole vetting of tenants, they find tenants in a very quick turnaround and are so professional and efficient in throughtout the due tenant due diligence process, tenancy agreement and the inventory
5/5
GoogleInteracted with Stirling Ackroyd estate agents for renting our first apartment in UK. The whole interaction was professional and pleasing. They guided through the process and kept us updated on the status. All the team members were pleasant during the conversations. Most impressive part was that they were able to follow-up with us after 3 months to check our well-being and offered support on any further needs. Highly recommend !
Hi Manoj, thanks for your great review for Team Croydon! They will be thrilled to read this and we wish you all the best - Claire
5/5
GoogleThe team at Stirling Ackroyd have been really great in helping us find a tenant. The team have been very proactive and have listened to us and reassured throughout the whole process. The team are very professional and responsive and have made the whole experience painless. Katie, Philip and Bethany have been considerate and understanding with us, ensuring that we are kept informed. The team are all joined up and the service has been flawless even when one of the team was on leave. So far I have nothing but praise for Stirling Ackroyd.PositiveResponsiveness, Quality, Professionalism
Hi Nick, thanks for the fab 5* Its great to hear and we wish you all the very best - Claire
5/5
GoogleThey have been very helpful with the everything, especially Ashley and his team.
Hi Brian, thank you for the 5* and kind words - Claire
5/5
GoogleMy experience with Stirling Ackroyd was totally good. Getting a flat didn’t take much time and the process was very fast with no stress. Sheldan helped me all through to explain every little detail and was patient with me.
HI Blessing, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have recently used the services of Townends and everything was efficient and smooth. Jonathan was thorough and professional and helped to ensure things processed quickly and he was always on hand for any questions.PositiveProfessionalism
Hi Ching, thank you so much for taking the time to leave us this amazing review 😊 Jonathan and the Croydon team will be so pleased to read this. We wish you all the very best in your lovely new home! - Claire …
5/5
GoogleCam'ron was lovely to work with, friendly, professional and amazing at what he does. As a first-timer renter, I really appreciate how seamless he made the process and him answering the my phone calls for frequent questions! He understood what I was looking for and kept me in the loop with relevant options via call and email. Highly recommended!
5/5
GoogleThanks to Gavin and his team for securing a second set of top quality tenants for my property. A returning client says it all.
Hi Kemi, thank you for your fantastic feedback for Gavin and the team and continued support! We look forward to working with you again in the future and we thank you for making Stirling Ackroyd your agent of choice - Claire
5/5
GoogleCouldnt have asked for a better service that the sales team have given. Rhiana was exceptionally helpful and efficient when dealing with the sale of my property. Everything Ricky said on the valuation was upheld by his team and i was very pleased with the communication and the help i recieved throughout this stressful process. I would recommend them to anyone who would like to sell their property. Couldnt be happier.
5/5
GoogleGreat service! Thanks to Lemar & team who ensured a smooth experience. Highly recommended!
Hi Vivek, thanks for the great review for Lemar and the team! Its great to hear of your experience and we thank you for sharing it with us - Claire
5/5
GoogleMorenike was nice and polite. So glad talking to her 👍🏻 …
Hi Ade, thanks for the 5* adn great words for Morenike - Claire
5/5
GoogleI had a fantastic experience with Cam’ron's moving service! He moved me into my flat in less than a week, demonstrating remarkable efficiency. The team was incredibly helpful and attentive, making sure all my needs were met. Highly recommend their services!
Hi Ella, Thank you again for taking the time to share your experience. We hope you have a great day! Claire
1/5
GoogleThe most unprofessional sales team that I have dealt with. I have made and offer that was the highest at that time. Based on the statistics I was sure that the property will be mine, however the sales manager has never called me or contacted me in any ways, to gain information about the offer furthermore, when a higher offer was made I was not informed until the landlord accepted the offer and I was willing to increase is necessary, instead I was told my offer is the only one on the table. I hope Gary the Sales area manager will raised this question during the managers meeting as I believe this is completely unfair.
Hi Ashot, thank you so much for taking the time to share your feedback with us. We are disappointed to hear how unhappy you are with your experience and that on this occasion your purchase was unfortunately not successful. I would love the opportunity to discuss this in greater detail with you. Please email me directly at help@townends.co.uk with any concerns you may have. Thank you, Claire
5/5
GoogleIt was a great experience for me because I had tried other agents but (Ashley) one of the staffs was particularly helpful throughout the process and made everything so easy. They have such a wonderful team and they work together to help you get settled. I would recommend them anytime any day.
Hi Abiola, thanks for the great review and 5* for Ashley and the team. Wishing you all the best - Claire
5/5
GoogleI spoke with Morenike today, and having dealt with estate agencies for years, it was very refreshing to speak with someone who came accross as interested in actually assisting to find a property, and who took the time to fully understand my requirements. Very professional, and I look forward to working with Stirling Ackroyd to find my new home.
Hi Kim, thank you for taking the time to leave valuable feedback for Morenike. Its great to hear and we wish you all the very best - Claire
4/5
GoogleHi I received a very good service from Philip and his team so far. He took his time explaining everything and was quick to respond to any questions or queries.
Hi Lana! Thank you so much for taking the time to leave Townends, in particular Philip, such lovely feedback. I would love to hear what we can do to earn that extra star! Please feel free to provide further feedback directly at help@townends.co.uk. Thank you so much for choosing Townends, Emily
5/5
GoogleEimantas Cinga was my agent for potential rental properties at Townends. From start to finish, he was the consummate professional: punctual, friendly and knowledgeable. Good communication skills via email and calls. Recommended
Hi, thank you so much for taking the time to share your feedback with us and for leaving our Croydon team a five star rating! I know that the team and in particular, Elimantas will be absolutely delighted to hear how impressed you are with his service. We really pride ourselves on our friendly, knowledgeable team and its great to hear that you would recommend the services of Townends. All the best, Emily
5/5
GoogleThank you Townends Estate Agents! Top agency, very responsive and very professional. Many thanks to Eimantas Cinga ,top agent. Thank you guys.PositiveResponsiveness, Quality, Professionalism
Hi Nicu, thanks for the 5* review. Eimantas will be so pleased to read this! Thank you for choosing Townends - Claire
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Stirling Ackroyd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
