4/5
GoogleThank you to Townsends for putting my flat on the market and finding a buyer.
Trusted Agent profile · London
Stirling Ackroyd London reviews
★★★★★
224 reviews across 1 platform
11 High Street, London, SE25 6EZ
Stirling Ackroyd's office in London, at 11 High Street, is rated 4.5 out of 5 across 224 reviews on 1 platform, including 224 Google reviews rated 4.5.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google1/5
GoogleThis agent is lien the people Very incapable, no honestly people speak very rude with the customer I inform you not to rent houses from this agency as you will have a lot of problems. I make a big mistake to rent house to the this Agentie Townsend Be safe , don’t trust
5/5
GoogleDenisha is to much nice girl, very good at job. Good person
5/5
GoogleI had opportunity to find my flat with Townends agency and honestly they are amazing. All the process from the moment that I viewed the flat and signed the contract I had all the necessary support. Gemma and Luis agents are amazing, very professional and very quickly replay. I recommend 100%.PositiveProfessionalism
5/5
GoogleAlpha, Ashley & Arron all were fab and did all they could to get our house purchase across the line. Would highly recommend!
Agent replied · 15 June 2024
Hi Mike, thank you so much for taking the time to leave such an awesome five star review! We are thrilled to hear how impressed you are with Alpha, Ashley and Aaron and their commitment to ensuring that your purchase completed as smoothly as possible. Thank you so much for stating you would highly recommend our services, we'd love to continue providing great service to awesome people like you. We hope you're settling into new home well and thank you again! All the best, Emily
5/5
GoogleAlfa helped sell our house and was very helpful. He was supportive and always answered any questions. Great person to deal with.
Agent replied · 15 June 2024
Hi Ann, thank you so much for taking the time to leave such a wonderful five star review for our South Norwood team and in particular Alpha. We are chuffed to hear how you supported you felt! Thank you so much for choosing Townends and we hope you are settling into your new home well. All the best, Emily
5/5
GoogleFantastic service my property sold quickly due to Mr Gayle's assistance and expertise.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 15 June 2024
Hi Yvonne, thank you for your great feedback - Wishing you all the very best 😊 …
4/5
GoogleThe branch manager Ashley, was extremeky helpful in providing advice and offerring suggestions and often going above and beyond the call of duty. Even after the sale transaction was completed the manager and her team remained helpful in assisting with the communication between the buyer and me. I would use them again.
5/5
GoogleGreat doing business with Gavin and Gemma!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 10 January 2025
Hi Nadia, thank you for the fab review and we wish you all the very best - Claire
5/5
GoogleGreat Service especially from Alpha who was always very helpful and cool headed. Would definitely use again.
Agent replied · 15 June 2024
Hi Times, it is great to hear Alpha delivered such great service and while maintaining a cool head! Please do get in touch if we can be of any further assistance, Amber
5/5
GoogleVery professional agents . Straight forward and polite . Definitely recommend
Agent replied · 15 June 2024
Thank you so much for taking the time to leave a five star review, Martin! We are thrilled to hear that you are impressed with our professional, polite and straight forward team. Please do recommend us to your friends and family, we would love to continue working with awesome clients like yourself. Thank you so much for choosing the services of Townends, Emily
5/5
GoogleEverything perfectly. I meet magic people. All the best
Agent replied · 15 June 2024
Hi Robert, Thank you for your lovely feedback and fab 5 star rating! - Claire
5/5
GoogleA truly exceptional experience working with the team at Townends. I cannot fault the approach, application and the extreme levels of professionalism. I would without hesitation recommend the agents if your objective is to sell quickly and to gain a competitive price.
5/5
GoogleGreat bunch of guys down in south Norwood, both lettings and Sales. Really helpful with sale of my property and it was originally let out and it was a trrrific expierince thanks again guys I’m Always reccomending you!! Good luck with everything. May
2/5
GoogleNot happy with the staff
Agent replied · 15 June 2024
Good afternoon, We pride ourselves on our customer service and we are sorry you feel, on this occasion, that we have not met your expectations. Could you please email compliance@townends.co.uk with further information so that we can investigate this for you. Many thanks
5/5
GoogleWe have found Adeel to be thorough and helpful in our renting home search. He did a great job of keeping us informed about the process. He responded to our endless questions promptly and professionally. Many thanks
5/5
GoogleI cant explain how much of a help the lettings team were. They managed to find me great tenants in a few days and showed amazing service throughout my experience. Can't thank them enough.
5/5
GoogleGreat service from great team. Ashley, Alpha and the rest of the team Work so hard to sell my property . I will definitely recommend the the selling team.PositiveResponsiveness, Professionalism
1/5
GoogleFirst time renting and have never experienced such horrible customer service from both agency and landlord. Cannot wait to leave and move onto better things. Will not be going with Townend every agin.
5/5
GoogleThey did more than what I expected and they also found me a property within the time frame I had. Great service, great people. I would highly recommend using Townends to find a property.
4/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hello Aurenny Perez Ramirez Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleThe sales team were great; Alpha in particular was very helpful in securing us the property we eventually purchased.
1/5
GoogleClassic example of dodgy local estate agents..NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleGREAT SERVICE, SHYANNE WAS VERY HELPFUL AND UNDERSTOOD ALL MY NEEDS I WOULD DEFINITELY RECOMMEND!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Stirling Ackroyd London
How many reviews does Stirling Ackroyd London have?
Stirling Ackroyd's London office has 224 reviews across 1 platform: 224 on Google.
What is Stirling Ackroyd London's rating?
Stirling Ackroyd London is rated 4.5 out of 5 across all 224 reviews, and 4.5 out of 5 on Google from 224 reviews.
Where is Stirling Ackroyd's London office?
Stirling Ackroyd London, 11 High Street, London, SE25 6EZ.
