Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience with Stirling Ackroyd. The service was informative, professional and friendly. I was easily able to trust my business was in good hands and everything went smoothly.
Grainne · 25 August 2023
Agent replied · 24 August 2024
Hi Gainne, thank you for taking the time to leave gread feedback. We are so happy to hear of your experience and we wish you all the best - Claire
★★★★★ 5/5
GoogleI sold my flat last year with the help of Stirling Ackroyd and in particular Seth Branum. It was a very tricky sale due to a dispute with my housemate, but Seth was very patient with us and did an excellent job all around.
Zachary · 26 August 2016
★★★★★ 5/5
GoogleWe found our fantastic flat thanks to George Davey. He has been extremely proactive throughout our search and has been very responsive every time we were looking for information.
George is professional and understood our needs without trying to oversell it. Highly recommended!
Mariann · 26 August 2017
★★★★★ 5/5
GoogleI was supported by agents Nathan and Jackie when looking for an apartment in London. Both of them were exceptionally helpful and responsive. I would not hesitate a second to contact them again when looking for a new place to stay.
Lukas · 25 August 2022
Agent replied · 24 August 2024
Hi Lukas, thank you for the fab 5* Nathan and Jackie will be thrilled to read this. We wish you all the very best in your new home - Claire
★★★★★ 5/5
GoogleLeo showed us a flat in the Cambridge Heath / Bethnal Green area. He was kind, very helpful and handled our application for the flat very efficiently. Highly recommend!
Liz · 25 August 2023
Agent replied · 24 August 2024
Hi Liz, thanks for the 5* and great feedback for Leo. We wish you all the best in your new home - Claire
★★★★★ 5/5
GoogleExtremely grateful to Nathan for all of his help in renting our flat. He went above and beyond to keep us updated throughout the process and was nothing but patient and kind. What should have been a stressful process moving was made very easy - thank you!!
Anna · 25 August 2021
Agent replied · 24 August 2024
Hi Anna, thank you for the fab 5* Nathan will be thrilled to read this. We wish you all the very best in your new home - Claire
★★★★★ 5/5
GoogleGeorge was really helpful at communicating with all the parties involved and really went out of his way to assist our sale and purchase. At such a stressful time he made us feel we were glad he was working with us.
Clare · 26 August 2017
★★★★★ 5/5
GoogleIve been letting my property with Stirling Ackroyd for over ten years. The staff are proffesional and put a lot of personal effort in to making sure things go smoothley and efficiently as possible. Pro teamPositiveResponsiveness, Quality, Professionalism, Value
Al · 25 August 2022
Agent replied · 24 August 2024
Hi Al, thanks for the great 5* review and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleLewis looked after us and was always quick to respond with any questions we had. We found a great property before it went to market. Would highly recommend the agency and Lewis to help you in your property search as there are numerous cowboy companies about. Not Stirling Ackroyd.
Chris · 25 August 2020
Agent replied · 24 August 2024
Hi Chris, Thank you for taking the time to leave such fab feedback - I know Lewis and the team will be thrilled 😊 Wishing you the very best in your new home! Claire …
★★★★★ 1/5
GoogleI would give 0 stars if I could. Absolutely impossible to deal with, repairs ongoing for 6 months and overall incompetency across the property management team
Margarida · 25 August 2023
Agent replied · 24 August 2024
Hi Margarida, I am very sorry to hear how unhappy you are with your experience. I understand that our Property Managment team are currently working with both your Landlord and Contractors to rectify anything outstanding for you. Should you require any further support, please do contact us at help@stirlingackroyd.com. - Claire
★★★★★ 1/5
GoogleAbsolute parasites, if you are a prospective tenant or landlord, avoid this business like the plague. James Bannister at this agency ignored complaints about a leaking toilet for two months, to the point where the flat below was flooded through the ceiling.NegativeResponsiveness, Quality, Professionalism, Value
Simon · 12 January 2021
Agent replied · 11 January 2025
Dear Simon,
Thank you for taking the time to provide feedback on the service you have received. Despite our best efforts we have been unable to identify what may have gone wrong. I would welcome an opportunity to review this further and considering this please do get in touch using help@stirlingackroyd.com providing any additional information that may be helpful. Kind regards, Amber
★★★★★ 5/5
GoogleGeorge Davey and his team have been excellent throughout the whole sale process, making what could have been a painful experience very stress free. Highly recommend Stirling as helpful, efficient and a pleasure to deal with.
George · 26 August 2018
★★★★★ 5/5
GoogleThe team at Stirling Ackroyd were excellent during the purchase of my flat. They were professional and efficient throughout the process. I would not hesitate to recommend them to friends or colleagues in the future!
Andrew · 25 August 2022
Agent replied · 24 August 2024
Hi Andrew, thank you for taking the time to leave feedback for our fantastic Shoreditch team. We wish you all the very best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleHarry Parsons was super helpful in showing my friend and I a flat and answered all our questions. He’s also been great at getting back to us very quickly and being dead responsive
Steph · 26 August 2019
★★★★★ 1/5
GoogleIt had the worst experience trying to rent a flat though Stirling Ackroyd. I found a flat they advertised, did all the paperwork and payments necessary and was told that I will be moving to this flat at the date I chose. I never received a tenancy agreement and became worried the closer to my moving date. 48 hours before I was supposed to move I went to their office to voice my concerns Nicola Smyth (Nicki) who identified herself as the manager spoke to me and was very inconsiderate and unhelpful. On my moving date, I was notified that I will not be moving to the flat that I already paid for and was not given a reason. I had to find a temporary living solution while I looked for another flat which Stirling Ackroyd was no help at all with. I would just like to add that I passed all the referencing and monetary requirements and have been renting flats for over six years.
Mariam · 10 December 2019
★★★★★ 1/5
GoogleWorst experience ever. Was interested in letting a property listed via Stirling Ackroyd. Sent an inquiry via website, sent a mail and left a voicemail. Got automatic confirmations. Called two days later to find out that all three communication items sent were not received which is quite odd. Agreed on a date and time for showing plus requested an option on the property. Flew in from the Netherlands day before showing. Called for last minute details and found out that my record was not known at Stirling Ackroyd, showing was not listed in agenda and property was rented to someone else. Very bad customer service.
Anthony · 24 October 2019
★★★★★ 5/5
GoogleSam has been involved in helping me to find a new property, and I've been extremely happy with his professionalism and friendliness. I look forward to more viewings with Stirling Ackroyd!
Huw · 13 January 2020
★★★★★ 5/5
GoogleSam has been involved in helping me to find a new property, and I've been extremely happy with his professionalism and friendliness. I look forward to more viewings with Stirling Ackroyd!
Huw · 14 November 2019
★★★★★ 5/5
GoogleManaged to get a gorgeous flat in Spitalfields during the pandemic with estate agent Harry. He was super responsive and helpful during the finding / signing process - would definitely recommend him and the agency to friends and family!PositiveResponsiveness, Professionalism
Millie · 25 August 2021
Agent replied · 24 August 2024
Hi Millie, thank you for taking the time to leave feedback Harry will be so happy to read this and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleI recently used Stirling Ackroyd to sell my flat. I would recommend George and Oli and the rest of the team wholeheartedly for their professionalism and responsiveness and would certainly use them again.
Pippa · 26 August 2018
★★★★★ 5/5
GoogleStirling Ackroyd (specifically Tony Leeds) helped me find and rent a great house in London. He was always extremely reponsive when it came to arranging the first viewing, very flexible in going the extra mile to ensure that we clarified every question we had and helped ensure a very smooth process to move in. He has also been great in helping us liaise with the landlord when needed since we moved in.
Thank you very much Tony and the wider Stirling team, keep up the great work!
Miguel · 26 August 2018
★★★★★ 5/5
GoogleLuke at SA provided me with the best customer service that I’ve ever had in real estate.
Nothing was too much trouble when assessing a property (and we had a lot of questions). He was incredibly attentive and got back to emails and calls in a prompt fashion. He also made the service comfortable and not unnecessarily formal, but very professional. This allowed for more open conversation and gave us a higher level of trust in his service.
David · 26 August 2019
★★★★★ 5/5
GoogleAs an oversea buyer during pandemic, it’s such a challenge to find a flat we like only online and went through the conveyance process remotely. We’ve been so lucky to have Nick to help us by giving professional advice, efficient and effective service to complete the purchase in short time. Very impressive. I already recommended to all my friends and relatives who have interest in London propertyPositiveResponsiveness, Quality, Professionalism, Value
Matilda · 25 August 2021
★★★★★ 5/5
GoogleReally enjoyed working with Freddie. He was super helpful in finding a flat and even sent me a helpful article on the rental market, which helped dictate the areas we would continue to look at. He was willing to be a real partner in our search, who was always willing to answer questions. I would highly recommend that anyone reach out and ask for him in particular.
Aakash · 25 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.