Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCouldn't be happier about the service we received from Seth, Fraser, and then Elliott during our post-exchange period. The team were proactive, pragmatic, candid and flexible throughout the marketing and eventual sale of our apartment. In particular, they all stepped in to intervene where necessary to fill in the considerable gaps left by our terrible solicitors.
Woon · 3 August 2025
Agent replied · 23 October 2025
Hi there,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Engagement
★★★★★ 5/5
GoogleWe found our flat through Stirling Ackroyd and everything was professionally handled. Melissa walked us through the flat and all the relevant details from day 1, and even went out of her way to accommodate a second viewing so that we could measure some space. Melissa is prompt, punctual, responsive and detailed. We are very happy and looking forward to our stay in the flat. Thank you.PositiveResponsiveness, Quality, Professionalism
J.A · 18 June 2021
Agent replied · 17 June 2024
Hi there, thank you for taking the time to leave feedback! Its fab to hear how Melissa was able to help you to find the perfect home with ease. Thank you for choosing Stirling Ackroyd and we wish you all the very best - Claire
★★★★★ 5/5
GoogleGreat Lettings Services from Stirling Ackroyd - Melissa Baker in particular was a godsend! Easy to book viewings, very prompt replies to questions, and extremely helpful during the referencing process.
Also a shout out to Rebecca Coughlan for making the move-in journey as smooth as possible. Thanks again team!
Nerissa · 18 June 2023
Agent replied · 17 June 2024
Hi Nerissa, thank you for sharing your positive experience working with Melissa. Your review will make her day, its great to hear! We wish you all the very best - Claire
★★★★★ 5/5
GoogleAs many might know, finding the right home in London is quite a task. However, Rafael Zampieri has made it so easy for us. He was available when and where possible, willing to answer our questions and made sure to get all the necessary info in hand when needed. Thanks for your time and help, and we can not wait to enjoy our new home.
Christopher · 18 June 2021
Agent replied · 17 June 2024
Hi Christopher, thank you for taking the time to leave valuable feedback. It is fantastic to hear how Rafael exceeded all expectations to help you to find your perfect home 😊 We wish you all the very best - Claire …
★★★★★ 5/5
GoogleIt’s the first agency I used upon moving to the country, and I couldn’t have been happier. Responsive, kind, funny group of people. Melissa was an absolute rock star in getting me a flat that suited me. She made the follow up steps easy for me. Highly recommend!
Margarita · 18 June 2023
Agent replied · 17 June 2024
Hi Margarita, thank you for sharing your experience with us. Melissa will be so happy to read your kind words and we are thrilled that you found your lovely new home! - Claire
★★★★★ 5/5
GoogleThe team at Stirling Ackroyd, particularly Martin, Nick and Seth, were excellent from start to completion.
From the quality of photography / listing to the correct valuation securing a smooth sale the Stirling Ackroyd team provided an extremely intelligent, professional service - I would highly recommend any future seller choosing this agency - excellent from start to finish!PositiveProfessionalism
Nicola · 18 June 2022
Agent replied · 17 June 2024
Hi Nicola, thanks for the great review and 5 stars! Its fantastic to hear what a great experience you had, and we thank you for making Stirling Ackroyd your agent of choice. We wish you all the very best - Claire
★★★★★ 5/5
GoogleRafael Zampieri was an absolute pleasure to work with. From the day of the viewing until weeks after I moved out, he helped me decipher all contractual complexities of the vague communication provided by the landlord. All with amazing patience and lightspeed respondes.
Very very grateful for your professional support Rafael, thank you so much again and all the best with your plans!
Emilia
Emilia · 18 June 2021
Agent replied · 17 June 2024
Hi Emilia, thanks for taking the time to leave a lovely 5* review, Rafael will be so happy to read your wonderful comments on the great service received! We wish you all the best in your new home 😊- Claire …
★★★★★ 5/5
GoogleHad a fantastic experience with Guy who helped us out when we had only just moved to London. He took time to show us around different areas and we felt he put in a lot of effort to understand our wants/needs. He is very responsive and knowledgeable and I would reccomend Guy and Stirling Ackroyd to anyone.
Anna · 16 April 2025
Agent replied · 24 August 2024
Hi Anna, thanks for the 5*
★★★★★ 4/5
GoogleWith the stress of trying to find the perfect place to rent, Rafael Zampieri made the process easier than ever. From thoroughly answering all the questions I had all the way to his quick responses, it was a smooth sailing process. Highly recommend having him help you find the right place for you. Thank you Rafael!PositiveResponsiveness
Sara · 18 June 2022
Agent replied · 17 June 2024
Hi Sara, thank you for the great 5* review! Rafael will be so happy to read this and we are so pleased you found your perfect new home. We wish you all the very best - Claire
★★★★★ 5/5
GoogleHad a great experience with Guy from Stirling Ackroyd Estate Agents! Moving to a new city is overwhelming and there were a few hiccups/delays, but Guy did a great job communicating with me and helping me every step of the way!
Channing · 2 October 2025
Agent replied · 23 October 2025
Dear Channing, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleThey has done a great job! With fast response, professional advice, and good attitude. Especially Rafael Zampieri, who has helped me a lot in finding the ideal property to rent. They have gave me a good experience in renting in London for the first time, and it’s a pleasure meeting a such responsible agent!
Lucas · 18 June 2022
Agent replied · 17 June 2024
Hi Lucas, thank you for taking the time to leave great feedback! Rafael is a highly valued member of the team and its great to hear how he helped to find you your perfect new home 😊 We wish you all the very best and thank you for choosing Stirling Ackroyd! - Claire …
★★★★★ 5/5
GoogleWorked with Ameer at this branch. Even though we didn’t proceed with a flat here, he was fantastic and we will work with him again for our next home.
Kartik · 18 May 2024
Agent replied · 17 June 2024
Hi Kartik, thank you for the 5* and great words for Ameer. We wish you all the very best - Claire
★★★★★ 5/5
GoogleGreat agency :) Thanks Alex!
Opale · 16 April 2025
Agent replied · 24 August 2024
Hi Opale, thanks for the 5 star review! Wishing you all the best - Claire
★★★★★ 5/5
GoogleAs a property owner, I've had a very bad experience renting through a different agency in this area (I was lucky with the tenants, but very unlucky with the agency), so I needed to find an alternative after the tenancy contract was over. After speaking to a few agents, I settled on SA as they were the most responsive and just came across as good people. They were very professional and helpful throughout the process. Sam Humphreys, who I spoke to mostly, is extremely responsive, went above and beyond to help me with finding new tenants and organising some last-minute fixes needed ahead of the tenancy. I couldn't be happier with my new agent.
Ekaterina · 20 December 2023
Agent replied · 17 June 2024
Hi Ekaterina, thank you for taking the time to share your experience while renting your property with us. Sam and the team will be thrilled to read this and we thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleMy husband and I bought an apartment in central London from Seth and Fraser who work at the clerkenwell office. Seth and Fraser came across as experienced, knowledgeable and always approachable. They were both integral to our purchase and made us feel literally ‘at home’ going through the process as first time buyers. We would highly recommend the office and their services to any prospective buyers and will be reaching out to Seth and Fraser if and when we plan to rent/sell. Thanks again!
Martha · 20 December 2023
Agent replied · 17 June 2024
Hi Martha & Harkiran, thank you for sharing your experience while buying your new home. Seth and Fraser will be so happy to read your very kind words and we wish you all the very best - Claire
★★★★★ 5/5
GoogleI have been collaborating with Mohammed Amin and have really appreciated his professionalism and responsiveness :)
George · 16 March 2026
Agent replied · 16 April 2026
Dear George,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHannah Davis was tremendously helpful and very responsive throughout the process, right from beginning the property search to finalising the rental agreement. She was always available to answer our (many!) questions quickly and in detail. Great service!
Aditya · 18 June 2023
Agent replied · 17 June 2024
Hi Aditya, thank you for taking the time to leave lovely feedback for Hannah. We wish you all the best - Claire
★★★★★ 5/5
GoogleWe worked with Rafael Zampieri with Stirling Ackroyd. He was great! We were coming from the states so the transition was a bit of work, but he was patient and worked with us to find us a wonderful flat in the perfect location and helped us through the transition into our new flat smoothly. Thank you Rafael!
Sarah · 18 June 2020
Agent replied · 17 June 2024
Hi Sarah, Thanks for the fab 5 star review! I know that Rafael will be thrilled 😊We wish you all the very best in your new home - Claire …
★★★★★ 5/5
GoogleRented a 1-bedroom property through Stirling Ackroyd, and the entire journey was smooth and delightful. Ameer Khan was in charge of my account, and he was incredibly attentive and supportive!
Sylvia · 20 November 2023
Agent replied · 17 June 2024
Hi Sylvia, thanks for the 5* review for Ameer who I know will be thrilled to read this. Wishing you all the best - Claire
★★★★★ 4/5
GoogleGood and quick letting service. Pre letting check done. Flat was let quickly after being told to let out the flat again. Have been with them for more than 20 years.
Siew · 22 August 2023
Agent replied · 17 June 2024
Hi Siew, thanks for the 5* and for your continued support! We thank you for choosing Stirling Ackroyd and we wish you all the best - Claire
★★★★★ 5/5
GoogleFinding a right flat isn’t easy but it was so easy with Richard. Richard was very professional and quick in responses so that it was hassle free.
Cindy · 21 October 2023
Agent replied · 17 June 2024
Hi Cindy, thank you for the fab 5* and lovely feedback for Richard! We are so happy to hear of the great experience you had while finding your new home 😊 - Claire …
★★★★★ 5/5
GoogleA very efficient team. When we rented our flat they stayed on our side at each step during the entire rental process, always professional and available.
Paola · 16 October 2025
Agent replied · 25 December 2025
Dear Paola,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJad was amazing! He was so helpful and kept us updated every step of the way. The whole experience was so easy and such a pleasure, all thanks to Jad!
Sana · 18 June 2023
Agent replied · 17 June 2024
Hi Sana, thank you for the great review for Jad and the fab 5 star! We wish you all the very best - Claire
★★★★★ 5/5
GoogleThank you Sam and the Team at Stirling Ackroyd for finding a Tenant for our property and going the extra mile to ensure a very smooth letting process.
Jacqui · 18 June 2023
Agent replied · 17 June 2024
Hi Jacqui, thank you for your great feedback for Sam and the team. We wish you all the very best and thank you for choosing Stirling Ackroyd - Claire
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