Trusted Agent profile · London
★★★★★
158 reviews across 1 platform
106 St. John Street, London, EC1M 4EH
Stirling Ackroyd's office in London, at 106 St. John Street, is rated 4.6 out of 5 across 158 reviews on 1 platform, including 158 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Stirling Ackroyd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleEmlyn was reliable and always responded to my emails in a timely manner. It was quite stressful finding a flat in London, but with him I was able to find one in no time. I also recommend Julie from the renewals department as she was very helpful with getting back my deposits.
5/5
GoogleRented a flat for 2 from Stirling Ackroyd and the whole experience was seamless and great. Guy Gregory handled the entire arrangement from visit before we made a decision to key collection. Very helpful and tentative.
Hi Yujia, thank you for the 5* and great words for Guy Gregory. Its lovely to hear and we wish you all the best - Claire
5/5
GoogleI highly recommend Emlyn. He is extremely professional and efficient and I was very pleased with his services. Finding a flat in London can be daunting and he was able to make the process as smooth as possible. He is honest, reliable and is a wealth of knowledge.
5/5
GooglePreviously had bad experiences with estate agents but Stirling have been great. Guy and Richard dealt with our lettings and were super helpful and comunicative.
Hi Richard, thank you for the fab 5* and great feedback for Guy and Richard. Wishing you all the best - Claire
5/5
GoogleMelissa has helped me finding a new flat, I would give her 7 stars! She is very professional and kind, she took care of any details in the best possible way. Just perfect.
Hi Antonio, thank you for taking the time to leave lovely feedback for Melissa! We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
1/5
GoogleWe had a really bad experience with this agency. Even till the evening before our moving date, we had no information about how to go about it. The agent handling our case was apparently 'over burdened' and couldn't respond on time. The person who showed us our house was extremely mean and very pushy about the price and contract. He was calling us at odd hours and had no sense to talk properly. Please avoid is agency if possible.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleThis was the first time we've worked with Stirling Ackroyd; we found our dream flat, and with the help of Emlyn were able to negotiate our dream terms and rent as well. Smooth process from start to finish, couldn't recommend him enough!
5/5
GoogleThe team led by Seth (also noting Justin's great help) gave us an outstanding service, touching base weekly with updated advices throughout the months leading to the sale of our flats. Their availability, responsiveness and general knowledge of the market made a real difference for us.PositiveResponsiveness, Quality, Professionalism, Value
Hi Sylvain, thank you for your 5 star review, Seth, Justin and the team will be thrilled! Thank you for choosing Stirling Ackroyd and we wish you all the very best!
5/5
GoogleI had a great experience with the letting agent. They were responsive, attentive and knowledgeable. They found me a perfect property that matched my needs and budget.
Hi Tania, thank you for taking the time to leave wonderful feedback - Claire
5/5
GoogleFantastic service. The agent helping me (Dean Ben-Yosef) provided properties that met all of my requests. The whole process was very efficient and thanks to Dean the entire process, from viewing to move in, took 7 days.
5/5
GoogleThis agency helped me a lot, all stuff are very helpful and polite, specially Melissa Baker - twice she found place for me within really short time. I’ve used service of this agency for several years and will continue to do so in the future.
Thank you so much for taking the time to leave such a wonderful five star review! I know that our fabulous team, in particular Melissa, will be thrilled to read your feedback and will be so pleased to hear how super you have found the service. Thank you so much for choosing Stirling Ackroyd not once, but twice! We look forward to working with you again in the future. All the very best, Emily
5/5
GoogleLast summer I was looking for an apartment near Old Street. Considering I was going to live by myself for the first time ever I was quite stressed out about the whole flat hunting&moving in experience. Stirling Ackroyd was one of the very few agencies that wrote back to me very quickly and put me in contact with Emlyn who showed me two available flats. Neither of them really appealed to me, so he suggested a third one. He was patient and responsive from the start and it didn’t take him long to realise what I was looking for. The moment I stepped into that flat I knew that there was where I wanted to move right away and I can only thank him for presenting it to me. Throughout the tenancy, he’s helped me whenever I needed something, always easy to reach&communicate with and a very pleasant and friendly guy. I definitely recommend him and Stirling Ackroyd and will use their services again in the future.
5/5
GoogleFlat hunting is not fun, and it is often frustrating to get dragged around to see properties that don't come close to the profile that you have set. Emlyn at Stirling Ackroyd was great; he took the trouble to get to know us and to understand exactly what we were looking for; he tried to find properties that were relevant; he gave us good, sincere advice and he was mindful not to waste our time. On two separate occasions we relied on Emlyn to find us the right flat and both times we were extremely happy. The best was that he was always there for us throughout the tenancy. Exemplary service - thank you!
4/5
GoogleEmlyn Young was very helpful and communicated well. He was able to sort out a number of issues for us that where outside his remit. I would recommend working with Emlyn.
5/5
GoogleI had a really good experience with Stirling Ackroyd. Everything went really (surprisingly) smoothly. Professional, fast and friendly. Emlyn Young was especially helpful in sorting things out for me.
4/5
GoogleSo far, so good. I worked with James Blake who was very responsive, pleasant to work with, and helped find my ideal apartment on short notice.
5/5
GoogleJust wanted to thank Emlyn for his help with our tenancy - everything has run brilliantly smoothly, and he always extremely responsive.
5/5
GoogleGreat experience moving in thanks to agent Rafael Zampieri. Very professional, super reponsive, dependable, and transparent. Thank you very much!PositiveResponsiveness, Professionalism
Hi Dimitri, thanks for the great 5* Rafael will be so happy to read this! We wish you all the very best - Claire
5/5
GoogleStirling Ackroyd provide a very good quality service for tenants and landlords. Melissa did a great job arranging a recent tenancy. I wouldn't hesitate to recommend.PositiveResponsiveness, Professionalism
Hi Ben, thank you for the fab 5* review and lovely feedback for Melissa. Its great to hear and thank you for choosing Stirling Ackroyd - Claire
5/5
GoogleHad a smooth and great experience with the help of Stirling Ackroyd and Rafael. Would definitely recommend!PositiveResponsiveness, Professionalism
Hi there, thanks for the great feedback and for making Rafael and Stirling Ackroyd your agent of choice! - Claire
5/5
GoogleThe agent (Rafael Zampieri) was responsive and professional, he helped us find what we were looking for and he was prepared and efficientPositiveResponsiveness, Quality, Professionalism, Value
Hi Giulia, thank you for the fantastic 5* review! Its great to see that Rafael was able to help you find the perfect home and delivered such great customer service! Thank you for choosing Stirling Ackroyd and we wish you all the best - Claire
5/5
GoogleAs a tenant, their services were very quick, attentive and transparent. They saved me from a lot of headache.
Hi Mert, thanks for the great 5* - Claire
1/5
Google100% unable to do their job. Stay away
Hi Norma, I am very sorry to hear how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com so that we can address any outstanding concerns you may have - Claire
5/5
GoogleI was very happy with the level of service and the efficient and competent assistance provided to a few special requests that I made.
Hi Peter, thank you for taking the time to leave a lovely 5* review! - Claire
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Stirling Ackroyd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
