StayAltido London reviews

Dear Diane,We're elated to learn that our apartment met and exceeded your expectations, providing a blend of elegance, functionality, and comfort!Your appreciation for the cleanliness and functionality of our space is deeply valued. We take immense pride in curating an environment where every detail contributes to a memorable experience and it's rewarding to hear that we hit the mark for you!Situated on the illustrious Royal Mile, our location aims to offer not just convenience but also a sense of grandeur and historical charm. We're thrilled that you found it to be a highlight of your stay!Should your travels bring you back to this enchanting locale, it would be our utmost pleasure to host you once more!Warmest regards,the team at ALTIDO by Joivy

Dear Paul,We're so pleased to hear that the accommodation and location were perfect for your stay!It’s always our aim to provide a seamless and enjoyable experience, and we’re delighted that we could deliver that for you.We look forward to the opportunity of hosting you again!Best regards,the team at ALTIDO by Joivy

Dear Eleni,Thank you so much for taking the time to share your wonderful experience with us! Providing our guests with a comfortable and secure environment is our top priority, and it warms our hearts to know that we succeeded in making your stay enjoyable.If you ever find yourself in need of accommodation in the future, please don't hesitate to reach out. We'd be thrilled to host you again.Warm Regards,ALTIDO Team

Dear SurforGolf,Thank you for your kind words and for taking the time to share your experience! We are delighted to hear that your stay was enjoyable and that our responsiveness to your inquiries met your expectations.Your feedback is highly valued, and it’s gratifying to know that our service contributed to a positive experience. Should you have any further needs or questions in the future, please do not hesitate to reach out!We look forward to welcoming you back on your next visit!Warm regards,the team at ALTIDO by Joivy

Hello Susan,Thank you for reviewing your hospitality experience with us on Trustpilot.Woop Woop! We're delighted to hear you've had an amazing stay at the South Lodge, moreover, it's exciting to learn the cottage has met and exceeded your consumer expectations during your #staycation.We look forward to hosting you and your loved ones in the near future!Best regards,The Team @ stayaltido.com

Greetings Adelia,We are happy that you like the place and the neighborhood of the property.To have precise advertisement and driving everything promised is something very important to us and we are glad to hear we have achieved it.Thank you for the feedback which helps us to grow and to provide the best services to our guests.Whenever life brings you to Edinburgh again, you’re more than welcome to contact us and book a stay with ALTIDO.Best regards,The Team @ stayaltido.com

Dear Anne,We are thrilled to hear that you found the property perfect in every way!We take great pride in maintaining a pristine and immaculate environment for our guests, and we are delighted that you found the property clean and neat. It is also gratifying to know that all the appliances were functioning properly and that you appreciated the convenient location. Ensuring a good night's sleep is essential, and we are pleased that you found the beds to be comfortable.Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay!Warm regards,the team at ALTIDO by Joivy

Dear Namita,Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our place to be convenient, resourceful and in a prime location. We strive to provide the best possible experience for our guests, and your feedback reassures us that we’re on the right track!We look forward to welcoming you back in the future and hope your next visit will be just as enjoyable!Best regards,the team at ALTIDO by Joivy

Hello Artien,Wow! Thank you very much for passing by and reviewing your latest hospitality experience with ALTIDO.We're delighted to hear we've met and exceeded your expectations.We look forward to welcoming you to one of our properties again!Best regards,The Team @ stayaltido.com

Dear A Panda, Thank you very much for your kind review! It's very important for a guest-centric company like us to make you happy! We hope you will be back soon! Best regards, ALTIDO Team

Dear Regls,Thank you for taking the time to share your feedback. We are delighted to hear that our property met your expectations and we are pleased that you enjoyed your stay with us.If your travels bring you back to this area in the future, we would be honoured to host you again. Warm regards,ALTIDO Team

Dear Tim and Ingred,Thank you for your positive review!We're delighted to hear you found our location convenient for short drives to various destinations and appreciated the comfort and tranquility of our property. Your feedback is greatly valued and we hope to welcome you back in the future!Best regards,the team at ALTIDO by Joivy

Dear Debra,We're thrilled to hear that you had such an enjoyable stay! Our ultimate goal is to offer beautiful, well-located accommodations and seamless communication to ensure our guests' complete satisfaction. Your kind words warm our hearts, and the idea of your return is incredibly heartwarming. Whenever you choose to visit again, please know that we'll be eagerly waiting to welcome you with open arms!Best Regards,ALTIDO Team

Dear Joseph,Thank you for taking the time to provide us with your feedback following your stay! We genuinely appreciate your comments as they help us improve our services. We're delighted to hear that you enjoyed our fantastic location.We sincerely apologize for the issues you experienced with the bed and the cleanliness of the floors. We have already contacted you to express our gratitude for bringing these matters to our attention. Your feedback has been forwarded to our housekeeping and maintenance teams, who are addressing the concerns immediately to ensure a more comfortable experience for our guests in the future.Thank you once again for your valuable input, and we hope to have the opportunity to welcome you back soon and provide you with an improved experience!Warm regards,the team at ALTIDO by Joivy

Dear Marygene,Thank you for your feedback - we are delighted to hear that you found our property great!We do strive to be as transparent as possible about the stairs in our listing, as they are indeed a characteristic feature of many buildings in the city. We understand that navigating stairs can be challenging, and we appreciate your understanding of this aspect.Your feedback is invaluable, and we hope to have the opportunity to welcome you back, offering an even more enjoyable experience!Warmest regards,the team at ALTIDO by Joivy

Hello Fabio,We're thrilled that you had a great stay in the beautiful property.Lisbon is truly a remarkable city, known for its rich history, vibrant culture, and stunning architecture. From its charming neighborhoods to its delicious cuisine, Lisbon offers a unique and unforgettable experience for visitors. Your positive comments about your stay and the city itself are greatly appreciated.We look forward to hosting you again and sharing more of Lisbon's magic with you.Best Regards,The Team@stayaltido.com

Hello Stefan,Thank you for reviewing your hospitality experience with us on Trustpilot.On behalf of all of us at stayaltido.com, we're grateful for all of your words of appreciation.Thank you for sharing your experience and giving heads-up to our future guests.We are looking forward to the opportunity to welcome you back for another joyful stay.Best Regards,The Team @stayaltido,com

Dear Linxia,Thank you for your kind words and for taking the time to share your feedback!We are delighted to hear that you enjoyed the convenient location and found the rooms tidy and nice. Our team works diligently to maintain a welcoming and clean environment for all our guests, and your positive comments are truly appreciated.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,the team at ALTIDO by Joivy

Dear Debjit,Thank you for taking the time to share your feedback!We deeply regret that your experience did not meet your expectations and that you encountered issues upon your check-in. The safety and comfort of our guests, including children, are of the utmost importance to us, and we sincerely apologize for any oversight in this regard.We understand that due to the issues you faced, your reservation was ultimately canceled, and a full refund was issued. While we are sorry that we were unable to provide the experience you were hoping for, we appreciate your understanding and patience.We hope that you might consider giving us another opportunity in the future to provide you with a stay that truly reflects the standards we strive for!Kind regards,the team at ALTIDO by Joivy