StayAltido London reviews

Dear Namita,Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our place to be convenient, resourceful and in a prime location. We strive to provide the best possible experience for our guests, and your feedback reassures us that we’re on the right track!We look forward to welcoming you back in the future and hope your next visit will be just as enjoyable!Best regards,the team at ALTIDO by Joivy

Dear Regls,Thank you for taking the time to share your feedback. We are delighted to hear that our property met your expectations and we are pleased that you enjoyed your stay with us.If your travels bring you back to this area in the future, we would be honoured to host you again. Warm regards,ALTIDO Team

Dear Tim and Ingred,Thank you for your positive review!We're delighted to hear you found our location convenient for short drives to various destinations and appreciated the comfort and tranquility of our property. Your feedback is greatly valued and we hope to welcome you back in the future!Best regards,the team at ALTIDO by Joivy

Dear Debra,We're thrilled to hear that you had such an enjoyable stay! Our ultimate goal is to offer beautiful, well-located accommodations and seamless communication to ensure our guests' complete satisfaction. Your kind words warm our hearts, and the idea of your return is incredibly heartwarming. Whenever you choose to visit again, please know that we'll be eagerly waiting to welcome you with open arms!Best Regards,ALTIDO Team

Dear Joseph,Thank you for taking the time to provide us with your feedback following your stay! We genuinely appreciate your comments as they help us improve our services. We're delighted to hear that you enjoyed our fantastic location.We sincerely apologize for the issues you experienced with the bed and the cleanliness of the floors. We have already contacted you to express our gratitude for bringing these matters to our attention. Your feedback has been forwarded to our housekeeping and maintenance teams, who are addressing the concerns immediately to ensure a more comfortable experience for our guests in the future.Thank you once again for your valuable input, and we hope to have the opportunity to welcome you back soon and provide you with an improved experience!Warm regards,the team at ALTIDO by Joivy

Dear Marygene,Thank you for your feedback - we are delighted to hear that you found our property great!We do strive to be as transparent as possible about the stairs in our listing, as they are indeed a characteristic feature of many buildings in the city. We understand that navigating stairs can be challenging, and we appreciate your understanding of this aspect.Your feedback is invaluable, and we hope to have the opportunity to welcome you back, offering an even more enjoyable experience!Warmest regards,the team at ALTIDO by Joivy

Hello Stefan,Thank you for reviewing your hospitality experience with us on Trustpilot.On behalf of all of us at stayaltido.com, we're grateful for all of your words of appreciation.Thank you for sharing your experience and giving heads-up to our future guests.We are looking forward to the opportunity to welcome you back for another joyful stay.Best Regards,The Team @stayaltido,com

Hello Fabio,We're thrilled that you had a great stay in the beautiful property.Lisbon is truly a remarkable city, known for its rich history, vibrant culture, and stunning architecture. From its charming neighborhoods to its delicious cuisine, Lisbon offers a unique and unforgettable experience for visitors. Your positive comments about your stay and the city itself are greatly appreciated.We look forward to hosting you again and sharing more of Lisbon's magic with you.Best Regards,The Team@stayaltido.com

Dear Linxia,Thank you for your kind words and for taking the time to share your feedback!We are delighted to hear that you enjoyed the convenient location and found the rooms tidy and nice. Our team works diligently to maintain a welcoming and clean environment for all our guests, and your positive comments are truly appreciated.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,the team at ALTIDO by Joivy

Dear Debjit,Thank you for taking the time to share your feedback!We deeply regret that your experience did not meet your expectations and that you encountered issues upon your check-in. The safety and comfort of our guests, including children, are of the utmost importance to us, and we sincerely apologize for any oversight in this regard.We understand that due to the issues you faced, your reservation was ultimately canceled, and a full refund was issued. While we are sorry that we were unable to provide the experience you were hoping for, we appreciate your understanding and patience.We hope that you might consider giving us another opportunity in the future to provide you with a stay that truly reflects the standards we strive for!Kind regards,the team at ALTIDO by Joivy

Hello Yael,Thank you for reviewing your hospitality experience with us on Trustpilot.First and foremost, we're sorry to hear you've experienced issues with the cleanliness during your stay.We've had a look at your communication with our staff throughout your stay and we're surprised to see no issues with the tidiness of the apartment had been flagged.Nonetheless, we are grateful you've taken the time to leave us a review and we look forward to welcoming you and your loved ones to any of the properties we manage shortly.Best regards,The Team @ stayaltido.com

Dear Tinka,Thank you for sharing your experience with us!We're thrilled to learn that you thoroughly enjoyed your stay and found our apartment to be both pristine and generously spacious.We take great pride in offering our guests a cozy retreat and it's wonderful to hear that our prime location added to the enjoyment of your visit, allowing you to immerse yourself fully in the vibrant atmosphere of the area!Should you ever find yourself returning to the city, we would be honored to host you once again and provide you with another exceptional experience!Warm regards,the team at ALTIDO by Joivy

Dear Guest,Thank you for sharing your positive experience with us! We're thrilled to hear that you are happy with your stay.It's our aim to ensure our guests have the best experience possible, and it's wonderful to know that Chris was there for you when you needed assistance.Thank you for choosing us, and we look forward to hosting you again in the future. Best Regards,The Team@stayaltido.com

Dear Nicolas,It is always our aim to provide our guests with a pristine and welcoming environment and we are delighted to hear that you appreciated the cleanliness of our property and its prime location! We are also pleased to know that our communication met your expectations. Providing attentive and responsive service is one of our top priorities, and we are thrilled to have delivered on that promise during your visit.We hope to have the pleasure of welcoming you back in the near future and providing you with an even more exceptional experience!Warm regards,the team at ALTIDO by Joivy

Dear Mary,Thank you so much for sharing your experience with us! We're thrilled that you enjoyed your stay with ALTIDO.Your satisfaction truly means everything to us, and we're dedicated to continuously providing exceptional experiences for all our guests. Should your future travels lead you back to Edinburgh, it would be our greatest pleasure to welcome you again and create more unforgettable memories.Warm regards,ALTIDO Team

Dear Simon, We are incredibly grateful that you took the time to leave us such a wonderful review. We always aim to provide the best in facilities and services and we are happy to read that your tenants have had an excellent experience. We could not be happier that we have provided to them with an excellent service. It is always very rewarding for our team to read such an extraordinary comment. We would like to thank you once again for your review and we hope to welcome you again. Sincerely, ALTIDO Team

Dear Grégoire,Thank you for your kind words!We take great pride in delivering attentive and responsive service, and it’s wonderful to know that our efforts contributed to your positive experience.We look forward to the privilege of welcoming you back in the future!Warm regards,the team at ALTIDO by Joivy