StayAltido London reviews

Dear Diego,Thank you very much for your kind and insightful feedback!It’s wonderful to hear that, given your experience with Edinburgh’s housing standards, you found our property to exceed expectations. We take great pride in maintaining high standards, and it’s always rewarding to hear that our efforts resonate with guests who have a keen understanding of the local market.We’re delighted that you enjoyed the modern, spacious, and cozy atmosphere of the flat, and we’re pleased to know that the access process was seamless for you. Our goal is to create a comfortable, well-equipped environment where guests feel right at home, and we're thrilled that this was your experience.Thank you for recommending us so highly! It was a pleasure hosting you, and we look forward to welcoming you back on future visits to Edinburgh!Warm regards,the team at ALTIDO by Joivy

Hello Mar, thank you very much for your feedback.  We remain at your full disposal! Joivy Team

Dear Lindsey,Thank you for your kind words about the charm of our place. We apologize for the delay in the cleaning, and we're pleased to hear that it didn't affect your overall enjoyment. Your feedback is valuable, and we aim to improve. Thank you for your understanding, and we look forward to hosting you again for a more delightful stay in the future.Warm regards,ALTIDO Team

Hello Kenneth, Thank you for sharing your wonderful feedback about your experience at our apartment. We're thrilled to hear that you feel at home away from home. Providing a comfortable and welcoming environment is something we strive for, and we're delighted that we were able to meet your expectations.We're especially grateful for your positive comments about our customer service. Our team works hard to ensure that our guests have a memorable stay, and we'll be sure to pass along your kind words. They will be extremely happy to hear that their efforts were appreciated.The convenient location of the property is indeed an advantage that we're glad it contributed to your overall satisfaction.Thank you once again for sharing your amazing experience with us. We truly value your feedback, and we hope to have the opportunity to welcome you back in the future. Best Regards,The Team@stayaltido.com

Dear AC,Thank you for your wonderful review! We’re delighted that you and your friend had such a positive experience during your stay, and we’re glad our apartment’s prime location near Victoria Station made your visit to London so convenient. It’s fantastic to hear that the space, cleanliness, and comfort exceeded your expectations, providing both value and a cozy alternative to hotel rooms.We take great pride in ensuring our guests feel well taken care of, and your recognition of our friendly and efficient team means a lot to us! We would be thrilled to welcome you back whenever your travels bring you to London again.Warm regards,the team at ALTIDO by Joivy

Dear Judith,We're pleased to hear that you found our accommodations to be a comfortable haven amidst the excitement of our vibrant location!It's delightful to know that our attention to detail, particularly in providing comfortable beds, contributed to your overall experience. Our aim is to offer a sanctuary where guests can recharge after indulging in the myriad experiences our locale has to offer.Your recognition of our prime location as a launching pad for exploration is greatly appreciated. Edinburgh boasts an abundance of cultural treasures and attractions, and we're thrilled that you were able to immerse yourself in its richness!Should your adventures lead you back to the area, we would be honored to host you once more and provide a refined retreat for your journey!Warmest regards,the team at ALTIDO by Joivy

Greetings Johnny,We're absolutely delighted to learn that you had such an excellent stay with us, and your kind words have truly made our day.Our dedicated team takes immense pride in delivering top-notch service, and it's truly heartening to hear that their efforts contributed to your enjoyable stay. Your satisfaction means the world to us, and we're eagerly looking forward to the privilege of hosting you again in the future. Best Regards,The Team@stayaltido.com

Dear Lindsay,Thank you for sharing such a wonderful review! We’re thrilled to hear that your stay in Edinburgh was perfect and that you enjoyed the spacious yet cozy atmosphere of the apartment. It’s great that you found everything you needed and that the steam shower was a pleasant surprise. While the rooftop terrace may have been a bit chilly, we're glad it provided some fresh air during your visit. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,the team at ALTIDO by Joivy

Dear Patrick,Your thoughtful and heartwarming review has brightened our day, and we can't thank you enough for your kind words.We're absolutely delighted to hear that you had an amazing week at our charming property. It's truly wonderful to know that you found the house comfortable, well-equipped, and perfectly situated for your London adventure.Our team at ALTIDO is dedicated to providing exceptional service, and your appreciation of their efforts means the world to us. Your satisfaction and enjoyment of your stay is our greatest reward, and your positive feedback inspires us to continue delivering exceptional experiences to all our guests.Thank you for choosing ALTIDO for your London getaway, and we genuinely look forward to hosting you again in the future. Here's to more amazing adventures ahead!Best Regards,ALTIDO Team

Dear Emma,It's great to know that you enjoyed the fantastic location. Your positive comments about the property are much appreciated.We value your feedback and wanted to clarify that we allowed you to enter earlier without charge as a courtesy to enhance your stay. As you requested an early check-in, we forewarned you that you would have a self-check-in and sent you by email the check-in instruction videos to ensure a smooth process.We hope you understand that our WiFi is designed for regular use. However, if you require faster internet speeds, we would be more than happy to accommodate your needs and provide a suitable solution, such as a dongle, to ensure a seamless work experience during your stay.We hope to have the opportunity to host you again in the future, providing you with an even more enjoyable and seamless experience.Warm Regards,ALTIDO Team

Dear Steven,Thank you for your wonderful review!We are thrilled to hear that you had such a positive experience during your stay. Our team takes great pride in maintaining the highest standards of cleanliness and ensuring a seamless check-in process for all our guests, so it’s gratifying to know we met your expectations.The location and views of Edinburgh are indeed spectacular, and we are delighted that you enjoyed them. We believe that our prime location not only offers convenience but also allows our guests to fully immerse themselves in the beauty and charm of the city.Your feedback is invaluable to us, and we are pleased that our efforts contributed to a memorable stay. We look forward to the opportunity of welcoming you back in the future and providing an equally exceptional experience!Warm regards,the team at ALTIDO by Joivy

Hello Leonardo, thank you very much for your review. We are in contact with the dedicated staff and will get back to you regarding the deposit as soon as possible. Joivy Team

Dear Gabriele,We want to extend our heartfelt gratitude for taking the time to provide such thorough feedback about your recent stay with ALTIDO. Your input, whether positive or negative, is incredibly valuable to us, as it helps us understand where we shine and where we can improve.We're thrilled to hear that you found the apartment's location to be ideal for exploring the beautiful city of Edinburgh. It's always rewarding to know that our guests are enjoying the convenience and accessibility of our properties.On the flip side, we genuinely appreciate your patience and constructive sharing of concerns. Your comments serve as a valuable reminder for us to continuously improve. We apologize for any inconvenience you experienced, and we're actively working to ensure that all aspects of our properties are guest-ready before arrival.Your feedback is extremely valuable to us, and we look forward to the chance to go above and beyond your expectations.Warm Regards,ALTIDO Team

Dear Kate,We are truly grateful for your glowing review and delighted that your stay in our Stockbridge apartment left such a lasting impression! We’re thrilled that the kitchen, complete with a coffee maker, met your expectations, and that the comfort of the bed contributed to a restful stay. Attention to detail is something we prioritize, and it's rewarding to hear that our efforts helped make your visit a memorable one.It’s also wonderful to know that the check-in and check-out processes were effortless for you. We carefully design these steps to be as smooth and straightforward as possible, so our guests can focus solely on enjoying their time in the city. Your recognition of the clarity and reasonableness of our house rules further underscores the seamless experience we strive to provide.We are incredibly honored by your high praises and are humbled to have exceeded your expectations. It was a pleasure hosting you, and we hope to have the privilege of welcoming you back for another exceptional stay in the near future!Warm regards,the team at ALTIDO by Joivy

Dear Khaoula,Your feedback on your recent stay with ALTIDO is greatly appreciated as it helps us address your concerns effectively.We understand your frustration with our customer service response time. Our agents do handle a high volume of calls and inquiries, and while we aim to provide prompt assistance to all our guests, there may be occasional delays. We want to clarify that we never leave messages unanswered, but we acknowledge that we may have missed the mark in terms of response time in your case.Regarding the cleanliness issues you raised, we conducted a thorough inspection and audit of your reservation. Our findings confirm that the property was cleaned prior to your check-in, including the bed sheets. We maintain strict cleanliness standards, and any oversights are promptly addressed.We genuinely apologize for any lapse in service you experienced and the inconvenience this may have caused.Kind Regards,ALTIDO Team

Dear Shanu,Knowing that you felt at home away from home is the highest compliment we could hope for, and it means the world to our hardworking team who strives to provide exceptional service.We greatly appreciate your kind words and your recognition of our prompt assistance. Your safety, happiness, and enjoyment during your stay are our top priorities.We can't wait to welcome you back to any of our properties around Europe, and we're grateful for your recommendation to others planning a visit.Thank you for choosing us, and we look forward to hosting you again in the future.Warm Regards,ALTIDO Team

Hello, thank you very much for your feedback. We hope to host you again soon. Joivy Team

Greetings Татьяна,We're thrilled to hear that you enjoyed your stay! Your positive feedback warms our hearts. Thank you for taking the time to share your experience with us. We're looking forward to the pleasure of hosting you again in the future. Your return will be a joyous occasion for all of us.Best Regards,The Team@stayaltido.com

Dear Breanna,Thank you for your positive feedback! We're glad to hear that you enjoyed the great location and appreciated the cleanliness of the flat. It's wonderful to know that the kitchen added to your experience, it's always nice to have that extra convenience during your stay.We look forward to welcoming you back on your next visit!Best regards,the team at ALTIDO by Joivy

Dear Nicky,We're delighted to hear that you had a great stay with us! Your satisfaction is our utmost priority, and we're thrilled that the cleanliness, presentation, and amenities of the flat meet your expectations.Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences. Since you couldn't find any faults during your stay, we would love to hear your thoughts on how we could make your next stay even more enjoyable. Is there anything specific you would suggest we improve or add to make your experience even nicer?Your insights are greatly appreciated, and we look forward to incorporating your suggestions to ensure an even better stay for you in the future.Warm regards,ALTIDO Team