5/5
Very helpful, fast, efficient and competitive service when providing a quote for buildings insurance. Thank you Stapleton Long!
Trusted Agent profile Β· London
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156 reviews across 2 platforms
West Norwood, London, SE27 9DJ
Stapleton Long's office in London, at West Norwood, is rated 4.4 out of 5 across 156 reviews on two platforms, including 155 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Very helpful, fast, efficient and competitive service when providing a quote for buildings insurance. Thank you Stapleton Long!
5/5
the team were so helpful in our nearly 2 years in our flat, any problems they always were very quick to help us get things fixed or updated! patrick especially was super lovely with dealing with a new landlord and our moving out process
5/5
Very good and positive experience with Stapleton Long. Mark, who managed our let, made us feel reassured throughout the process and put us at ease from the off (particularly as we've had a couple of places fall through before). We're both very happy with the property and look forward to living here for at least the next 12 months.PositiveQuality, Professionalism
Thank you for your kind words Jonny.
5/5
Richard carried out the survey of my new property in Streatham and I was very impressed by the detail and knowledge which went into it, as well as appreciating the advice and explanations which were always readily on hand if requested.
Thank you for your review Georgina.
5/5
Ryan and Mark were fantastic. I would 100% recommend them if you are looking for a new home. Their communication was first class and they made the process very easy and straightforward. Thank you!PositiveResponsiveness, Quality, Professionalism
5/5
I was a tennant for Stapleton long for just over a year and I honestly couldnβt thank them enough for all they done, Iβve never had a better landlord than them! Especially mark, any problems I had or anything I needed help with he would go above and beyond to help Thankyou.
Thank you Julie.
1/5
If I could give 0 stars I would. I own a flat in a property we, as freeholders, pay them to manage. All they manage is to take the fee. They do not respond to valid emails. Do not provide a good service and we will be looking for another managing agent, which is what we should have done long ago.
Dear Tarquin Brown-Smyth, you are not a know leaseholder to us, if there are any issues please feel free to get in touch with one of our property managers and we will resolve any maintenance issues.
5/5
Mark and Michael at Stapleton Long couldn't have been more helpful with our move into our new home. We fully recommend them to everyone needing an estate agents in the area.
Thank you for the review Scott. We wish you all the best in your new home!
5/5
I had a very good experience with Ryan, he was very professional from start to finish, he was very helpful and always on top of his job, I will highly recommend Stapleton Long to everyone out there who is looking for property to rent! Thanks you soo much @ Ryan ππΎPositiveProfessionalism
Thank you Benedict.
5/5
Great experience purchasing a house with Mark at Stapleton Long. Made access to the property during the process very straight forward and was always prompt with replies. Would highly recommend.
Thanks George.
5/5
I have required a few valuations on my properties and Patrick McCarthy has always been courteous and professional. Their fees have also been fair and would be very happy to recommend them.
Thank you for the review Mr Peters.
5/5
Having both bought and sold through Stapleton Long I have been impressed with all aspects of their service. Wasim Aslam was particularly helpful and gave me sound and accurate advice throughout both transactions. I would not hesitate to recommend their service.
5/5
We had a fantastic experience working with Mark when going through the process of renting a flat with Stapleton Long. Would highly recommend!
Thank you for the review Charlie.
5/5
After a bad experience with a previous landlord's agent, Stapleton Long were hugely different. They responded quickly to requests and fully understood our needs as tenants. Work to the property was undertaken by helpful and friendly contractors. Recommended!!PositiveResponsiveness, Quality, Professionalism
Thank you for the review Martin.
5/5
Fantastic agent, great service
Thank you Mr Steadman.
5/5
Very impressed with the performance of all members of staff I dealt with. First Mark who showed us around the property of interest twice and then Patrick who helped to secure the tenancy. Professional throughout.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Sandra.
5/5
Mark and all his team at Stapleton have been very professional, approachable and sorted everything out in a quick and easy manner. Took the stress out of moving. I couldn't recommend enoughPositiveResponsiveness, Quality, Professionalism, Value
Thank you John. We are pleased to be of assistance.
5/5
They were excellent and swift right from the start to the end of my tenancy. I would recommend them to anyone! The landlord was also great. I simply couldn't have asked for more! Thank you
Thank you for your review Bastola.
5/5
Quality of the property's are to a very high standard. Staff are friendly, professional and very responsive to help. I will be continuing to use their services and have no hesitation to recommend them to a friend.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Jake.
5/5
Great professionalism and very helpful. Mark helped my wife and I in finding our new home. Very grateful for his efforts while the market is so hectic. RecommendedPositiveResponsiveness, Quality, Professionalism
Thank you for the review Didier, we hope you are happy in your new home.
5/5
Very friendly and helpful. They made all the arrangements for renting and moving into my new flat stress-free. Excellent property management too, quickly resolving (within a day) a minor issue that had occurred.
Thank you for the review Michael.
1/5
We have a flat in one of the building they manage and it's been for 4 years, never dealt with such a manipulative establishment before, they are SO un transparent and in some cases dishonest, payment demands (s.c, ground rent etc) never been clear and straight forward. I WOULD NEVER EVER USE THEM TO BUY OR SELL PROPERTIES !!!! I SUSPECT ANY OF THEIR '5 STAR' RATINGS IS GENUINE, AS IT IS A COMMON HABIT FOR SOME OF THEM TO PAY INCENTIVES TO THEIR CUSTOMERS IN ORDER TO PUT POSITIVE REVIEWS
5/5
Mark couldn't have been more helpful or made the whole experience run any smoother. We feel lucky we walked into Stapleton Long the day we did.
5/5
One of the best agencies!! Been with them for 2 years and just signed for another! Always helpful
Thanks Oliver.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Stapleton Long's London office has 156 reviews across two platforms: 155 on Google, 1 on Yell.
Stapleton Long London is rated 4.4 out of 5 across all 156 reviews, and 4.4 out of 5 on Google from 155 reviews.
Stapleton Long London, West Norwood, London, SE27 9DJ.