Trusted Agent profile

Sparemove reviews

4.6

★★★★★ Excellent

259 reviews across 3 platforms

Sparemove, 60A Leytonstone Road, London E15 1SQ

Sparemove's London office at Sparemove is rated 4.6 out of 5 across 259 reviews on three platforms, including 189 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

189

Reviews on Google

This office

Facebook logo

4.9 / 5

47

Reviews on Facebook

This office

Trustpilot logo

23

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Good experience dealing with sparemove, very professional and helping. I would recommend sparemove for hasle free room finding and then living as well. Special thanks to Tarek for excellent support.

Tapendra · 13 June 2017

Agent replied · 11 June 2024

Thank you for your kind review!😊 …

5/5

Google

Very easy to deal with this company. Especially Tariq who is fixated on serving your needs and fulfilling your accommodation requirements. I would highly recommend Sparemove.

Umar · 13 June 2019

Agent replied · 11 June 2024

Thank you 😊 …

5/5

Google

Roy was absolutely fantastic with the move in thank you so much will recommend 100%

Hashem · 30 July 2024

5/5

Google

Arif has been a pleasure and helped me out a lot with all my issues.

Mkayz · 27 July 2024

5/5

Google

Roy was very helpful there was just miscommunication but these things happen and everything is good

John · 27 June 2024

5/5

Google

Ayshia was a good housing officer. She was patient with us and respected us very well.

Xalil · 27 June 2024

5/5

Google

Roy was on time and provided an efficient service. Exactly what we required.

Jaison · 18 July 2024

5/5

Google

Roy was very kind and helpful with my move in will 100% recommended !

Bebe · 27 June 2024

5/5

Google

Hands down the friendliest and most helpful staff I’ve encountered. My partner and I rented a property with Sparemove and were provided the best customer service to find us the perfect place. I couldn’t be happier and would highly recommend! Thank you for all of your help!

Amira · 12 June 2023

Agent replied · 11 June 2024

Thank you for the kind review! :)

5/5

Google

Was having a few issues with the property I was staying at, but Ayman was able to help me immediately and efficiently. Best service I have received!

Mahmuda · 15 September 2023

5/5

Trustpilot

Excellent

Excellent. Must ordered

Lucky · 20 April 2026

5/5

Trustpilot

Nadir has been very helpful to me and…

Nadir has been very helpful to me and my girls. We’ve moved in to a our flat , a lot of things were not working but he has helped me a lot by finding solutions for me .

NB · 22 August 2022

1/5

Google

They stole my deposit and didn’t return it and wasting time to rely - don’t trust

MIKE · 16 December 2025

5/5

Google

I've been renting a room for 1 and a half years from Sparemove. They are great letting agents, the process to getting my room was quick, efficient and easy and whenever there has been a problem with the property I can call whatever / whatever time and the problem is always fixed. I've had no problems with Sparemove as letting agents and my landlord since moving in.

Naomi · 13 June 2019

Agent replied · 11 June 2024

Thank you for your kinds words. We wish you all the best! :)

1/5

Trustpilot

have been living in a room offered by…

have been living in a room offered by sparemove just over 3 years at the start it was pretty straight forward you pay a deposit and a months rent and you move in, as time went on issues start to occur like for example the room next door there was 3 people sleeping in a small room constantly smoking cigarettes, it eventually led to them putting a cigarette in a bin and it caused a house fire, i had to call the fire brigade and we was waiting outside for 3 hours due to the cabron monoxide exposure in the property, the fire brigade deemed the house unsafe to due to a high risk of carbon monoxide, the property itself was in very bad condition damp walls, cracked walls, bathroom and kitchen in terrible conditions, for the price that i was paying it was a sacrifice that i managed to endure, as time continued more issues started occuring, we had a serious mice and rat issue, there was holes under the carpet throughout the whole house and it was a common occurrence to find a mouse on the kitchen counter or the stove, in two separate occasions i found a full grown rat in the kitchen running around, i emailed them to resolve the issue and they layed out traps and rat poison between the kitchen stove and inside cuboards also filling the holes under the carpet to prevent them from breaking in inside the house, i also found a housemate dead in his room in the property of course this could happen anywhere at any given moment, but this added to the stress i had already been accumilating at this property, like seriously i dont think anyone would want to experience encountering a dead body anytime in there entire life and it was me who had to call 999 to make them aware of a corpse in the property, within two days of the police taking body someone new moved in, sparemove work rapid in filling in rooms, the new tenant living in the new room was not made aware of what had gone on 2 days before, so i made them aware and they was not happy, moving on a year later of tolerating constant low life tenants with drug and alcohol abuse, the police came to the property roughly about 5 different times, one time they came with tazers shouting "police with tazers police with tazers" because apparently someone had called 999 saying that they had been threatened with a knife at the property, in a few disturbances i was made aware by the police that the agency was putting in people into the property that had been recently released from prison and on licence, we never really understood why we was getting such low life people at the property untill an ex convict living at the propery mentioned to the police that this was his half way house from prison, it all started to make sense the constant issues we was having was due to the agency accepting tenants that were released from prison and tenants coming from social housing applications, 3 of us at this house have fulltime working jobs, mixing social housing people with working people turned into a recipe for disaster, constant arguments were breaking out, the social housing people was having parties in there room mixed with drug abuse and poor personal hygiene and zero respect for anyone in the household, i remember one time an ex convict moved in on his first day he arrived at 11pm he had a party of 10 people in his room smoking weed, doing baloons and alcohol, despite my best efforts to manage the house is peace and tranquility everytime one low life tenant moved out a even worse one moved in, it got to the point one tenant became a squatter and the agency proceeded with an illegal eviction, hiring there own bailiffs to fufil there intent of eviction, the police sided with the squatter and ordered the agency to aquire a court order to legally evict the person, now 3 years later the agency have handed the remaining tenants with a section 21 notice to leave the property and have gave us 30 days to leave the property threatening us with homelessness and we have no where to go, they seem pretty adamant they can remove us from the property without a court order and this is currently ongoing.

Andres · 24 January 2023

5/5

Google

Rented a room for a few months and service was great. Landlord was always available to contact and sorted any enquiries quickly.

Brayden · 13 June 2016

Agent replied · 11 June 2024

Thanks a lot Brayden for the positive review 😊 Best of luck for the future!!! 👍 …

5/5

Google

I found the company really good to use when looking for a quick house move. They were really good at showing me the houses available, responses from the landlord were quick and he never ignored a call. I found that the house was reasonably priced for the room size, gardens and living space it offered. I would definitely recommend this company to anyone looking to live in East London.

Ebony · 13 June 2017

Agent replied · 11 June 2024

Thank you for the kind review 😊 Best of luck in the future!!! …

5/5

Google

Roy was very efficient and professional. Excellent service.

Ella · 18 July 2024

1/5

Trustpilot

SAD HARSH REALITY

LISTEN UP: Crazy how nobody gets the truth about spare move. Spare move is shockingly a big fraud, they will find you the place you want then they will hold up there end of the bargain only for a tiny bit. The moment you have house repairs or any maintenance issues they long you off or simply don’t answer and provide you a long list of rubbish excuses.(For anyone that needs evidence of the shocking poor management by individuals held high in the company please feel free to message me) Out of respect for human beings privacy I won’t name and shame these members but sadly they are still working there till today 28th November. It’s shocking how you could have a house with a gas leak and your landlord isn’t answering his phone or replying back. It’s crazy how you lose basic human rights with this disgraceful place as a agency. When I first came in to there store in Maryland I thought that I would be looked after, since the women that welcomed me is a hijabi with a clean hearted impression and I got the impression that the manger generally does care about peoples safety. However unfortunately it’s really sad how they will use you to better there own position and forget about you as long as the money is coming in they will never keep up there end of the deal. You could be dying or need immediate help from your landlord from spare move but they wouldn’t give two flying pigs. I really should be naming and shaming this disgraceful company but the goal isn’t to slander. Those that are oppressed shouldn’t fight back with aggression but rather systematically and strategically.. I’m just happy I’ve just move on from this curse. Please read your contract ten times and think long and hard before ever going to spare move. I hate to see people go down the same road as me

Michaela · 28 November 2022

5/5

Google

I strongly recommend sparemove estate agents.i buy property from sparemove and amir help me a lot whenever I call him he always answer me and he update me all time .very kind and helpful person thank you amir for your help

Priyanka · 12 June 2023

Agent replied · 11 June 2024

Thank you!

5/5

Google

Roy is excellent. I enjoyed his work.

Shirisha · 27 June 2024

5/5

Facebook

Dealing with Tarek was pleasant and our move in was straight forward enough. Sometimes they can take time responding to queries and issues, but that's credit to their busy popular business and needing to locate landlord/workmen available for required jobs. All in all, good agent to deal with.

Alan · 3 October 2017

5/5

Google

The agency is very serious, anything you need you can ask to the manager Tarek that he is very avalable and kind. I rented for almost one year a room with this agency and i never had any problem. If you looking for a entrust person and agency you can call Sparemove and Tarek. I hope to rent in the future with them again.

Bella · 13 June 2017

Agent replied · 11 June 2024

Thank you for your kind words 😊 We wish you the best for the future! …

5/5

Google

Absolutely fantastic, Natalie helped me with the arrangements of the key to the house and furniture. She made this whole experience super easy for me and my family. The service was amazing and efficient. She was very quick with the furniture and helping anyways she can. Best service someone can get! She is incredible!

Falis · 10 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sparemove's Google reviews

Questions about Sparemove

How many reviews does Sparemove have?

Sparemove's London office has 259 reviews across three platforms: 189 on Google, 47 on Facebook, 23 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Sparemove's rating?

Sparemove is rated 4.6 out of 5 across all 259 reviews, and 4.6 out of 5 on Google from 189 reviews, checked 9 October 2026.

Where is Sparemove's London office?

Sparemove, Sparemove, 60A Leytonstone Road, London E15 1SQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.