Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGood Evening
Have been renting a room through Sparemove for 6 months. We’re very helpful in finding me the perfect location and accommodation. Have never had any problems. Very reliable company and will recommend to anyone looking for accommodation.
Thank you
Navid Ahmed
Navid · 12 June 2020
Agent replied · 11 June 2024
Thank you for the kind review! 😊 …
★★★★★ 5/5
FacebookThe service we recieved at Sparemove exceeded any expectation and hope that my partner and I could have had. They went above and beyond to no small extent and met any potential issue with fiercely good service. I would absolutely recommend them to anyone that is looking for property in London and would eagerly do business with them again. We'd also like to personally thank Tarek for the efficient, effective, and genuinely caring work he did for us and can only wish for more lucky people like us to find such a rare quality of service in London!
Gulliver · 4 May 2017
★★★★★ 5/5
FacebookI moved recently to one of the property managed by Sparemove in East London. The accommodation is perfect; it is a nice clean house with cleaning lady coming every second week. All requests were taken care of by Tarek in a smooth manner. He was very helpful on the day of the moving in and made sure everything have been arranged as we discussed before. Everything is as it is described in the contract. Tarek takes good care of his costumers and made me feel important for him; his hard work is well appreciated. I can only recommend his services.
Akos · 17 December 2016
★★★★★ 5/5
FacebookI stayed with Sparemove in one of their East London properties when I first moved to London after being recommended by a friend.
Tarek (their director) was helpful and flexible from the start, arranging viewings, contract signing and key collection around my hectic moving schedule. Upfront fees and deposit were refreshingly affordable and referencing painless, and I felt respected and trusted as a tenant (unlike many of London's hostile and dismissive estate agents).
I was able to specify a tenancy length and payment schedule around my needs, and throughout the tenancy Tarek was easy to contact and attentive, including personally coming round on a Saturday to look at a faulty heater.
I absolutely would recommend (and have recommended) sparemove to anyone looking for a room in London and wish Tarek and the team all the very best for the future.
Matt · 16 August 2016
★★★★★ 5/5
TrustpilotOutstanding service
Hands down i would recommend Spare Move to any who is unable to find a property and is struggling with finding the right place for them, they are very helpful in every step of the way, they help you move in and are literally one phone call away, never had a problem with them and i cant thank these enough for finding me the right place for me, i loved my space, my flat mates - i would say stop looking at other sites and just give them a call, explain them your situation and what you're looking for and these guys will find you the place you want!! like i said before and will say it again "best property service providers in the market" really help and the quality of service is outstanding!!
Muhamad · 15 July 2016
★★★★★ 5/5
FacebookI've always had the speculation of Estate Agents being nice when they want to and when they get a tenant on board they could not careless how the Tennant is getting on, past experiences have proven me right on countless number of occasions. Sparemove however I take my hat of to you guys an the professionalism you have shown through out my 6month experience with you guys. A real pleasure being at your service. Being a busy professional myself Sparemove had the few queries I had sorted before my return from a hard days work. Other agents big an small should take training from you guys!! Top draw thank you again guys and all the best!!
Ra · 13 June 2016
★★★★★ 5/5
FacebookDear fellows who search for an accommodation in the UK.
After a wonderful three month long stay in London, I can say that I couldn’t have a better agent.
My room was small, but very lovely. I always felt like coming home, when I entered the door. The bed got a new mattress, the wardrobe was fine, everything was clean and the flower wallpaper on one wall was relaxing. As London is an expensive city, you cannot expect low rents but the rent for my room was appropriate.
My agent Tarek was always accessibly for me by WhatsApp. When I arrived in London, he waited at the house for me to give me the key, when the washing machine was broken, he let it fixed at the next days, and if anything came up, I could always text him and directly got an answer and a solution for a problem.
And just as further information: In East Ham, where I lived, any shops and supermarkets, the underground station as well as bus stations are within easy walking distance.
Johanna · 25 February 2016
★★★★★ 5/5
GoogleAlways a five-star experience. The team at Sparemove are trustworthy, transparent, and genuinely care about making the whole housing process as smooth and stress-free as possible. Highly recommended!
Naseem · 16 March 2026
★★★★★ 5/5
TrustpilotGood experience
Good, little slow shipping but product given as per description and customer support is good also.
Mahibub · 11 June 2026
★★★★★ 5/5
GoogleProfessional and transparent service.
AA · 16 December 2025
Agent replied · 16 April 2026
Thank you for trusting us to manage your property!
★★★★★ 1/5
TrustpilotSpare mover is very froud organization…
Spare mover is very froud organization which is not a registered organization and registered in "Ministry of Corporation Affairs".
BHOOPENDRA · 21 April 2026
★★★★★ 5/5
GoogleI couldn't have found a better letting agency. I rented a property from Sparemove, they found a wonderful property for me and my family. Their real estate knowledge is impeccable and they answered all my burning questions. You'll he in great hands with these guys, and I know exactly who I will be consulting with as soon as I'm ready to buy a property. Thanks for all your help guys!
Nay · 12 June 2022
Agent replied · 11 June 2024
Thank you for the kind review! :)
★★★★★ 5/5
GoogleWe’ve used Sparemove to market several of our properties for sale now. Amir and the team have been great to work with - always helpful and professional. We’ll definitely be using them again in future.
Jethro · 13 June 2018
Agent replied · 11 June 2024
Thank you and it’s been a pleasure working with you. 😊 …
★★★★★ 1/5
GooglePromised a call back. What a waste of time.
Called over two weeks ago. Spoke to Murshad and your operation manager. Non of them called back.
Joynul · 12 June 2021
Agent replied · 11 June 2024
UPDATE:
Thank you for explaining further, apologies for the inconvenience this had caused. This matter will be investigated further in the meantime can you please email me at amir@sparemove.com with your contact number so I can assist you with your enquiry.
Thank you
Good morning,
I hope you are well. Can you please confirm when and who you spoke to because our office is closed over the weekends.
Please email me at your earliest convenience at amir@sparemove.com.
Thank you
★★★★★ 1/5
GoogleVery very poor tenant service. Just after your deposit and monthly rent. No action is taken to problems reported until you threaten to vacate. Reported problems with heating and bathroom. Took forever to attend to the problems and yet pestering me to pay rent. Promised a cleaner every week. Not seen one yet. Complained and told to leave if it was a problem. Felt like calling in council or trading standards. Cockroaches and rats in the property. Told to buy own pest control. Really rubbish tenant care. AVOID renting from this agency. They are conmen! If I could rate no star... I would rate them minus 5-
Hassocks · 13 June 2019
Agent replied · 11 June 2024
Hi after talking to colleagues, we don’t recognise your name as a tenant in any of our properties.
Can you please email us on info@sparemove.com with further information so an investigation can be carried out.
Thank you
★★★★★ 1/5
GoogleI'd avoid these guys if I was you. I rented with them for over a year. Pretty sure, the contract was not above board, if you get offered a "licence agreement" I'd suggest thoroughly looking it over how legitimate that designation is before agreeing to anything.
I'm actually changing my review now, since my deposit is only just back in my hands 10 or so weeks of chasing. Initially, when I's asked for a reference for my new flat, they said "Happy to do so Just waiting for you to confirm the review have been completed" and "just write something simple and put 5 stars and then we're good to go." So I would take some of these very positive reviews with a grain of salt if I were you.
Bonopha · 13 June 2019
Agent replied · 11 June 2024
Hi,
We are saddened you feel this way and apologise for any inconvenience this has caused. What can we do to make it up to you?
After investigating the matter, we had an accounting error at the end of 2018 which has been rectified.
We do waive the reference fee for a kind review upon a clients discretion. The team at Sparemove shouldn’t insist for a 5 star review but an honest opinion reflecting our service. This matter will be investigated further.
I can assure you our other reviews are a true reflection of our service.
Again we apologise for any inconvenience this has caused and we hope we can make it up to you.
We wish you all the best for the future!
Thank you
★★★★★ 5/5
GoogleIt is a delight renting with sparemove as they always solve my problems. Arif is always quick to help me and very polite.
Highly recommended
Ifizal · 4 June 2024
★★★★★ 5/5
GoogleI stayed in London for 6 months and used Sparemove to rent a room. The service is brilliant and Tarek is really quick to respond to any queries you may have.
C · 13 June 2018
Agent replied · 11 June 2024
Thank you for the kind words 😊 Best of luck in the future! …
★★★★★ 4/5
GoogleI´ve rented a small room in a flatshare. I´ve found the offer on the internet. Visiting the place and moving in was possible in a short time and very uncomplicated. My agent was always friendly and helpful. All in all the house was in a god state. It could have been a bit cleaner. The only minus was that it was not possible to transfer my money back to my international account.
But all in all I was very content.
Nora · 13 June 2017
Agent replied · 11 June 2024
Thanks a lot Nora for the positive review, we wish you the best for the future 😊 …
★★★★★ 5/5
GoogleI've lived in London for about four months in one of Spare Move's houses in East London. Very nice brand new double bedroom, in a big house with a descent sized kitchen and bathrooms. I've not had a problem with the agency and everything when I first moved in was sorted out very quickly and easily. Tarek, the agent who dealt with the property, has always been very helpful and sorted out any problems we may have had with the house. Overall, I'm very happy with the house and Spare Move.
Joel · 13 June 2017
Agent replied · 11 June 2024
Thank you for the 5 star rating :) best of luck for the future!
★★★★★ 5/5
GoogleI have recently employed Sparemove to let and manage my two-bedroom house, and I have been very impressed so far by the service provided. Tarek, the company director, is professional, amiable and courteous, and even went the extra mile to put me in contact with some workmen who were able to come round and give me a very competitive quote for doing some refurbishment work to my kitchen in order to bring it up to a rental standard. Tarek's dedicated approach and honesty has given me the peace of mind to leave the management of my property in his hands. Highly recommended.
Gary · 13 June 2017
Agent replied · 11 June 2024
Thank you very much for your kind review 😊 We hope to exceed all expectations! …
★★★★★ 5/5
GoogleI cannot recommend Sparemove enough. Their service is second to none and customer service is amazing. They help you through every step of the way and ensure you achieve your end result. The process was made so easy for me and their expertise in the field is extremely valuable. Definitely my go to.
Naazli · 12 June 2023
Agent replied · 11 June 2024
Thank you for the kind review!
★★★★★ 5/5
GoogleArif has helped me a lot with my maintenance issues these past couple months , prior to him coming I was struggling a lot , I really appreciate him going the extra mile when it comes to these things , I’m really grateful for his support and professionalism
Abdullah · 16 April 2025
★★★★★ 5/5
GoogleI couldn't have asked for a better renting experience. The property and management team deserve the highest rating for their exceptional service and quality accommodations.
The lease terms were fair and clearly laid out. I didn't encounter any unexpected surprises or hidden fees. The property management team was transparent about all policies.
The location was perfect for me. It was close to my workplace, grocery stores, and public transportation. It made my daily commute hassle-free and saved me a lot of time.
I felt very safe living here. The property had secure access, and the neighborhood was peaceful. I appreciated the well-lit parking area and the added security measures in place.
Condition of the Property:
The apartment was in excellent condition when I moved in. It was freshly painted, clean, and all appliances were in good working order. I was also impressed with the attention to detail in the property's maintenance.
Maintenance and Repairs:
Maintenance and repairs were handled efficiently. Minor issues were fixed within a day or two, and more significant repairs were addressed promptly. The quality of work was always top-notch.
Communication with Landlord/Property Manager:
The landlord and property manager were incredibly responsive and helpful throughout my tenancy. They promptly addressed any inquiries or maintenance requests I had, making me feel valued as a tenant.
Property Details:
I had the pleasure of renting a beautiful two-bedroom apartment located in a quiet and convenient neighborhood. The property was well-maintained and offered a great balance of comfort and practicality.
Rent and Affordability:
The rent was reasonable for the area and included water and trash removal, which was a pleasant surprise. Considering the quality of the property, I found it to be a great value.
Carlton · 15 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.