Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThis a photo of a rat at one of their properties the place is infested with mice and large rats, there’s no heating and the bathroom is disgustingly dirty and Newhan Council is paying this unscrupulous landlord £1050 a month for a room in this disgusting nasty place the landlord should be prosecuted and having to stay in there with the rats himself and his staff.
Angela · 12 May 2024
Agent replied · 11 June 2024
Hello, Unfortunately we cannot locate your name as a tenant. Can you please email us your contact details to help@sparemove.com so we can investigate. Thank you
★★★★★ 1/5
TrustpilotSparemover is Bunch of fraud people
They are just a bunch of fraud people, they will take your money and render u helpless, I ordered mobile display folder from them, luckily I chose COD option and paid 150 rs as advance, I never received my order and even they never cancelled my order, resulting in loss of 150 rs. They will never pickup the calls nor they will update u on email.
Sapan · 12 June 2026
★★★★★ 5/5
Google1.Excellent service and attention to detail. Sparemove Estate Agents made the process of buying our new home smooth and stress-free.
Professional and knowledgeable team.
2.They were able to answer all of our questions and concerns throughout the entire buying process.
3.Quick response time and efficient communication. We always felt informed and updated on the progress of our purchase.
Transparent and honest in their dealings. Sparemove Estate Agents provided us with all the necessary information and guidance to make informed decisions.
4.Great market knowledge and expertise. We felt confident in their ability to negotiate on our behalf and secure the best deal possible.
Overall, we highly recommend Sparemove Estate Agents to anyone looking to buy or sell a property. Their dedication to customer satisfaction and professionalism sets them apart from other estate agents.
Yasmin · 11 March 2024
★★★★★ 5/5
GoogleSparemove have sponsored our young people to access free physical activity - outside of that, the willingness to help for the sake of helping, has been very inspiring! The owners have been INCREDIBLE, and they seem to genuinely care about make Newham a better place to be!
Naser · 16 December 2025
Agent replied · 16 April 2026
Thank you! 💚 …
★★★★★ 5/5
GoogleJust to say this company has restored my faith back in humanity. Put down a deposit for a room for my daughter when she was refused Halls accommodation only to be told a few days later that she did have one. Even though when I signed the contract with Tarek I was told the deposit was non refundable but when I explained the situation he kindly RETURNED the FULL deposit . 100% trustworthy and very friendly and approachable . Would use Sparemove when my daughter needs to get an apartment ! Thank you Tarek
Caroline · 12 June 2020
Agent replied · 11 June 2024
Thank you for the kind review! 😊 …
★★★★★ 5/5
GoogleReally happy with Spare move They’ve been very professional and handle everything smoothly when it comes to managing my property. From dealing with tenants to sorting out repairs quickly, they take care of it all.
Mohammed · 16 March 2026
Agent replied · 16 April 2026
Thank you!
★★★★★ 1/5
GoogleI was initially asked to submit a review prior to getting my bond back and saw reviews on here indicating others were in a similar position.
When one sparemove employee ceased passing on the rent to the property owner, the owner took legal action to have sparemove evicted from the property. I don't know the legality of this, but the result was that all tenants were "evicted" at short notice (~4 days or so). Huge amount of stress.
The remaining sparemove employees were fairly unapologetic - just refunding the bond and rent paid thus far - no accountability for their actions. Stopped answering calls and poor communication through this stressful period.
Contract was a "licence to occupy" and I was dubious of its legality - maybe to stop someone from being sure / knowing their rights with regard to the Landlord and Tenancy Act; apparently nil as they explained to me.
AVOID.
Alex · 13 June 2019
Agent replied · 11 June 2024
We are sincerely sorry for what happened as it was a huge mistake from one employee and a misunderstanding in the accounts department.
The issue was rectified straight away once it was made known.
All tenants received full refunds and the employee in question went down to the property to first of all apologise sincerely for what had happened and was able to take a van to assist with anyone who needed help moving out due to the unfortunate situation.
The property owner was paid in full and no legal action was taken.
We have taken action and introduced procedures which will prevent this ever reoccurring and protect all in question.
Again we are sincerely sorry for any inconvenience this has caused. Please contact us to discuss this further or to see if we can help you out in anyway.
Thank you
★★★★★ 5/5
GoogleI stayed with Sparemove in one of their East London properties when I first moved to London after being recommended by a friend.
Tarek (their director) was helpful and flexible from the start, arranging viewings, contract signing and key collection around my hectic moving schedule. Upfront fees and deposit were refreshingly affordable and referencing painless, and I felt respected and trusted as a tenant (unlike many of London's hostile and dismissive estate agents).
I was able to specify a tenancy length and payment schedule around my needs, and throughout the tenancy Tarek was easy to contact and attentive, including personally coming round on a Saturday to look at a faulty heater.
I absolutely would recommend (and have recommended) sparemove to anyone looking for a room in London and wish Tarek and the team all the very best for the future.
Matt, Upton Park
Matt · 13 June 2017
Agent replied · 11 June 2024
Thanks a lot Matt for the great review 😊 We wish you the best of luck for the future!!! You're welcome back anytime😊as a token of our appreciation we won't charge you admin fee next time ✅ …
★★★★★ 5/5
GoogleI moved recently to one of the property managed by Sparemove in East London. The accommodation is perfect; it is a nice clean house with cleaning lady coming every second week. All requests were taken care of by Tarek in a smooth manner. He was very helpful on the day of the moving in and made sure everything have been arranged as we discussed before. Everything is as it is described in the contract. Tarek takes good care of his costumers and made me feel important for him; his hard work is well appreciated. I can only recommend his services.
Akos · 13 June 2017
Agent replied · 11 June 2024
Thank you very much for the fantastic review! We wish you the best of luck for the future :)
★★★★★ 5/5
GoogleHi,
I have been renting in London for numerous amounts of years but this was the first time I had used an agency, everyone I dealt with was extremely accommodating and helpful. From start to finish it was an easy process, I would HIGHLY recommend Spare Move to anyone looking for a residence as they were so quick to find me my room. Any problems I had were dealt with in a timely manor, and everyone was amazingly kind!!!
I will be using Spare Move in the future and will also refer any friends and family looking to rent.
I can't stress enough how easy it was to rent without any fuss, everything was done professionally and most importantly punctually.
Hope this helps anyone considering to rent.
Kind regards
Rema Hussain
Rema · 13 June 2017
Agent replied · 11 June 2024
Thanks a lot Rema for the great review 😊 We wish you the best of luck for the future!!! As a token of appreciation we won't charge you admin fee when you return in January ✅ …
★★★★★ 5/5
GoogleMany many thanks to Arif, who provided outstanding customer service and expertise. Efficient responses and effective interaction. I was always informed of the developments regarding my concerns and remained updated. Arif is genuine and forthright in all of his interactions. Overall, I highly recommend Sparemove Estate Agents, especially Arif. They stand out from other estate agents by their professionalism and commitment to client happiness.
Al · 28 June 2024
★★★★★ 5/5
GoogleMany many thanks to Arif, who provided outstanding customer service and expertise. Efficient responses and effective interaction. I was always informed of the developments regarding my concerns and remained updated. Arif is genuine and forthright in all of his interactions. Overall, I highly recommend Sparemove Estate Agents, especially Arif. They stand out from other estate agents by their professionalism and commitment to client happiness.
Mr · 27 June 2024
★★★★★ 5/5
GoogleI would highly recommend letting your property with Sparemove. Their knowledge of the lettings process is thorough; leaving both landlord and tenant assured of all the technicalities.
From start to finish, their advice helps make sure your property is compliant against local and legal requirements.
Would highly recommend Amir and his team!PositiveQuality, Professionalism, Value
Muniba · 27 August 2022
Agent replied · 11 June 2024
Thank you for the kind review! 😊 …
★★★★★ 5/5
GoogleI would highly recommend sparemove. Amir has been fantastic from the start. Great service and professionalism from the team.
Any issues or concerns are dealt with immediately.
I have dealt with other agents in the past but sparemove by far have been the best.
Ash · 12 June 2023
Agent replied · 11 June 2024
Thank you!
★★★★★ 5/5
GoogleI had an excellent experience renting with Sparemove. The service provided by Tarek was exceptional and professional. The renting procedure was quick, easy and hassle-free. The property I stayed in was well-maintained and I feel, are really good value for what you get - weekly cleaning services, kitchenware, broadband and multimedia package to name a few. I would definitely recommend prospective renters in London to use Sparemove's service.
Afiq · 13 June 2018
Agent replied · 11 June 2024
Thank you for the fantastic review!!! Best of luck for the future 😊 …
★★★★★ 5/5
GoogleHave rented studio flat with SpareMove for nearly year and a half. Tarek and his team are pleasant to deal with, and were helpful with the orangising of our initial move in. Sometimes they can take time responding to queries and issues, but that's credit to their busy popular business and needing to locating landlord/workmen available for required jobs. All in all, good agent to deal with.
Alan · 13 June 2018
Agent replied · 11 June 2024
Thank you for the fantastic review 😊 …
★★★★★ 5/5
GoogleAt Sparemove residential, Arif offered great support to me and many other tenants. I always called him to help solve problems in the house being caused by a tenant in the house.
Arif is always committed to helping us solve issues at the resident and constantly engaging to ensure that we are all fine.
Michael · 27 June 2024
★★★★★ 5/5
GoogleI highly recommend Sparemove Their professionalism and management of my property have been outstanding. They handle everything efficiently, from arranging tenants, rent collection and general repairs.
Deven · 16 December 2025
Agent replied · 16 April 2026
Thank you, likewise it’s a pleasure working with you!
★★★★★ 1/5
GoogleTerrible service when dealing with an AST property in my family portfolio. Treated it as an opportunity to do rent to rent HMO, without a license. When handing the property back, there was numerous examples of wear and tear throughout the property. Sparemove’s ‘fixes’ to marks on the wall was simply to paint over it, which obviously sticks out compared to areas of the wall with the original paint.
They quibbled over covering the full cost to return the property to the standard they received it in, we’ve ended up out of pocket as a result.
Absolutely rubbish service, would never use again.
Liam · 12 June 2023
Agent replied · 11 June 2024
We are disappointed you have been made to feel this way. Can you please send an email to amir@sparemove.com so this situation can be resolved.
Thank you
★★★★★ 5/5
GoogleI came in to sign my new tenancy today and Jared was very helpful and guided me through the entire process
Would recommend this company to anyone looking to rent.
Jason · 12 June 2023
Agent replied · 11 June 2024
Thank you!
★★★★★ 4/5
GoogleHis name is Navir .he’s really good person he visit our house today and he sorted out our electric and lighting as well. he’s helpful.
Thank you
Navir.
Rumena · 12 June 2023
Agent replied · 11 June 2024
Thank you for the kind review!
★★★★★ 1/5
TrustpilotVery long shipping time
Very long shipping time, no communication, no order number or anything messaged or whatsapped. I think i was scammed out of 409rs but mnay items are for over 5-7k. Beware.
Vipul · 30 April 2026
★★★★★ 5/5
GoogleSpare Move has been very helpful and professional since the first day. Always available to help with anything and anytime. All paperwork were done very quick and easy. Would recommend to everybody. Thank you very again for helping us finding our Home. God bless.
Jk · 12 June 2020
Agent replied · 11 June 2024
Thank you for the kind review! It was a pleasure helping you every step of the way.
Thank you
😊
★★★★★ 5/5
GoogleEveryone has been very helpful and everyone has been very kind. Especially Samantha and Nadir who have been extremely useful.
Thank you guys
Barrie · 12 June 2023
Agent replied · 11 June 2024
Thank you for the kind review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.