Savills New Homes London reviews

★★★★★ 5/5

Trustpilot

Savills Putney office impressed

Savills Putney office acted for us on our sale and, coincidentally, our purchase. We were impressed throughout and would fully recommend them. They showed a real interest in our sale, such that their entire sales team, including both heads of office, visited our house to get to know it before it went on the market. It also didn’t matter who picked up our call when we phoned - everyone was friendly, helpful, and clued-up. We were particularly impressed at how they calmly kept a long and unwieldy chain together throughout what has been a testing time during lockdown etc. From what we saw they were honest and straightforward in negotiations. We would definitely use them again.

Alexa · 28 August 2020

★★★★★ 5/5

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Terence is a great property manager

Terence is a great property manager. He’s reacting quickly to urgent needs and ahead of things.

Max · 16 February 2023

★★★★★ 5/5

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Experiencing Savills - the tenant's perspective.

As a potential tenant relocating from Denmark, and having not been a tenant since University days, I was walked through the process by the Savills team, who were prompt in their responses, knowledgeable &, even though they represent their client, consistently helpful.From start to finish, the exercise took only 10 days and was surprisingly uncomplicated. Since we moved into the rented property, the Savills team have followed through by offering the right kind of support by answering our odd query with their customary speed. If I was the landlord, I'd be delighted by their efforts. The only negative element was the efforts of of the third party specialist dealing with the inventory & key handover. When I raised the matter, Savills acted promptly and were on site quickly to correct the failed handover process.

John · 20 August 2020

★★★★★ 5/5

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Good Experience …

Working with Savilles was extremely efficient and personal.Will was always on hand and communication frequent and helpful.

Lynda · 11 January 2023

★★★★★ 5/5

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appreciation to Jess Exley

Very thanks to Jess Exley！She helps me to find out my new apartment in the same pension and useful recommendations. I’m glad to meet her as my agent! Good luck!

Jessica · 19 February 2021

★★★★★ 5/5

Trustpilot

Sale of a lovely waterside property …

It has been a difficult 6 months despite having moved 12 times before. James Abbott patiently helped me through the tensions of believing our home was worth much more than his estimate, of ‘no viewing weeks’ when we kept the house tidy for no reason, and his careful nurturing of potential buyers. I would strongly recommend Savills for their knowledge of the local market, and in particular the intricacies of our particular site. Thanks to all the staff

Maureen · 8 February 2021

★★★★★ 5/5

Trustpilot

Savills Cambrige Lettings

We thought Savills was only focused on high end properties and not medium range that we were looking for. But I can only say that our interaction with Paul Eaton and Savills Cambrige lettings team has been contrary to our expectations.Paul has taken the initiative of keeping us informed proactively and has given us details about the area/location etc. He was always courteous and never pushed an agenda. In our opinion he has acted in the best interests of both tenants and landlord. Was a pleasure to interact with.

Indus · 29 July 2020

★★★★★ 4/5

Trustpilot

level head in a lengthy house purchase

Daniel maintained a level head in a rather lengthy house purchase, his supreme patience and integrity ultimately enabled a chain of purchases to take place. It has been a pleasure to work with him and we appreciated his clear and honest communication.

Juliet · 20 July 2024

★★★★★ 5/5

Trustpilot

Best transaction ever thanks to Daniel Omell

Hi, we just bought a house in Kentish town with the help of Daniel Omell from Savills in Hampstead. He helped us from the beginning till the end, he had lots of really good advices for us and even after. Thanks a lot Daniel for all your help!!! We are reakly happy about the transaction and if we need to buy a house again we will definetely check with you first. Thanks again! Nadia and Riadh

Nadia · 7 July 2021

★★★★★ 2/5

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We brought our house with them but I…

We brought our house with them but I would never ever sell a house with them

Steve · 3 May 2026

★★★★★ 5/5

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Great management skills

I have to thank Tami in particular who did an amazing job in solving an issue I had in the property. She was patient and persistent, following up with a difficult repair service company. Thanks to her commitment my issue is now entirely solved!

MaryP · 7 June 2023

★★★★★ 1/5

Trustpilot

The worst estate agency

Had really bad experiences with them as both seller and buyer.As a seller, contacted them to arrange a valuation and quote. They just didn't turn up on the agreed date - no warning just a no show. So we went with the agents that did turn up.As a buyer we registered and gave our criteria for what we wanted. They just send anything through - nothing like what we asked for.I used to think they were supposed to be the best but they just don't seem to care at all.

Andy · 25 June 2020

★★★★★ 3/5

Trustpilot

Savills is a challenge, but Tami and Georgina are assets

I've rented via several different agencies in London, and I've found Savills to be by far the most difficult to deal with. Particularly at the beginning of the process and with check in, there were a lot of bureaucratic hurdles to jump through as well as confusions and miscommunications (like not meeting a delivery from the landlord as promised and not having the place professionally cleaned despite it being part of the contract). I also struggled with the check in report from a third party they hire, which failed to catch major issues (like the oven not working and a window stuck open). The saving grace is employees like Georgina Catton and Tami Falzon, who are conscientious, quick to respond, and do their best to advocate for you in a sea of systems and processes that Savills requires.

Alysha · 21 March 2024

★★★★★ 5/5

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Savills Winchester - residential lettings

I don't often need to contact Savills but when I do, Adel is a pleasure to deal with. Always friendly, reliable and you know she's going to get things done.

Sean · 2 December 2020

★★★★★ 1/5

Trustpilot

Dishonest and sly, avoid Savills.

Rented a property for a year with no issues so decided to stay for another year, after we signed the contract they told us a neighbour had been complaining for the last year about parking and now the neighbour is making us feel very uncomfortable. When we wanted to give notice and cancel the other year they told us it was too late and we don’t even have a break clause so there’s nothing they can do. Worst customer service in the world

Tom · 2 May 2020

★★★★★ 5/5

Trustpilot

Excellent service from Savills Cranbrook.

After disappointing results in the past with other agents, this year we engaged Savills Cranbrook to sell our property, and within a very short space of time they had arranged viewings, which ended positively with us receiving two competing offers. This has now resulted in us exchanging contracts. Our contact, Duncan Petrie, has been most friendly, polite and professional throughout, and kept us closely informed every step of the way. As a result, we would have no hesitation in highly recommending Savills of Cranbrook.

Mazzo · 1 May 2020

★★★★★ 5/5

Trustpilot

Great experience with Savills

I used Savills for the sale of a property in Primrose Hill and have to say I was extremely impressed. The level of professionalism and dedication to the sale was second to none. I can honestly say that they (Savills) played an integral role not only in the identification of a buyer but ensuring the sale went through successfully. Given we exchanged and completed in the midst of Covid-19 that is no mean feat. I would 100% use them again.

Ekta · 29 April 2020

★★★★★ 5/5

Trustpilot

Having worked with Savills for a few…

Having worked with Savills for a few years, we have nothing but positives to say about the organisation. The team is filled with experienced professionals like Terry Lane who has been a pleasure to work with. He is very responsive, efficient and has an abundance of knowledge within the industry. Colleagues like Terry allow the Savills to continue to be an industry leader.

Gov · 16 February 2023

★★★★★ 5/5

Trustpilot

Adel has been fantastic!

Adel has been a fantastic support to us during our tenancy, swiftly dealing with any maintenance issues and always being warm and friendly to communicate with. Thank you Adel :-)

ChloeE · 23 November 2020

★★★★★ 5/5

Trustpilot

Savills - review re House sale - Stockbridge area

We are delighted with how Savills Winchester handled the sale of our house, headed up by Giles Muddle and negotiated by Haley Prescott. She mediated perfectly between all parties and secured the first people who viewed the property, who subsequently exchanged and completed within 2 months of the accepted offer. An extremely hard working and dedicated team, always willing to put in the extra work to get things done. We are delighted with what they achieved and thoroughly recommend them as agents.

John · 31 March 2020

★★★★★ 5/5

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Fantastic job, Jennifer from Savills York

We bought a house through Savills York. Jennifer Kendrew was magnificent, even though we were the buyers rather than being her clients. She kept us informed, liaised with the vendors' solicitors and ours throughout, reassuring us when we hit delays or snags. We are thoroughly enjoying our dream garden, greenhouse and home.

G · 30 July 2022

★★★★★ 5/5

Trustpilot

Concise and helpful

The Knutsford team gave excellent advice and got the price they said they would. Ellis and Rebecca were most helpful and navigated a tricky exchange with tact and in the time frame required.

Mark · 25 October 2019

★★★★★ 5/5

Trustpilot

Jack exceeded expectations- 10/5 rating!

Jack was an amazing help on my checkout - he was diligent and proactive and made the process seamless. I would recommend Jack for any property and for any customer!

Callan · 16 April 2024

★★★★★ 5/5

Trustpilot

I was so impressed with the service.

I was so impressed with the service I received from Savills. The process of selling and indeed purchasing a property can be stressful, to say the least. The confidence I felt throughout due to the attention that I received was second to none. Stephanie Clarke and her colleagues were always there in person or at the end of the phone to assist with any queries. I would recommend Savills to all friends and family in the future.

Caron · 25 January 2021