Savills Lettings London reviews

★★★★★ 5/5

Google

Alexander and Juliet from the Northcote Road branch were incredibly helpful and persistent in their approach to selling my property, particularly against a difficult market backdrop and over the Christmas/ New Year period. A really positive experience working with them.

Merrill · 18 June 2023

★★★★★ 5/5

Google

Lucy Pilling help me find a great rental property in one of the handful of roads we were keen to move to. She also helped my daughter and her friends find a house to rent. Very professional and effective.

Graeme · 18 June 2023

★★★★★ 5/5

Google

We have let our House with the agency. Great team, helping us manage through the letting process while being abroad. The team was in constant contact to update and ask for any questions. Very nice people.

Alexandra · 18 June 2023

★★★★★ 5/5

Google

Hannah Watkins was nothing short of amazing in our search for our home. She was knowledgeable and patient - taking the time to understand what we were looking for. We are pleased to have used her to find our new home.

Marisa · 19 June 2019

★★★★★ 5/5

Google

We bought a house between the commons and Alexander Dwyer of Savills was the most professional and more importantly honest agent we have come across in the whole area. We could not recommend him more, especially for prime real estate. He is extremely responsive and very pleasant to deal with.PositiveResponsiveness, Quality, Professionalism, Value

Johannes · 25 August 2020

★★★★★ 5/5

Google

Really impressed with service received from Savills, Northcote Rd. From beginning of search for short term let to many aspects of rental process and after care. Much more than we’d ever expected! Everyone we had contact with was very professional and exceptionally helpful.

Alison · 18 June 2022

★★★★★ 5/5

Google

I highly recommend Savills Northcote Road estate agent. All the staff at the branch were extremely attentive, polite and helpful throughout the process of selling our house. They always responded quickly and efficiently to any queries we had and they kept us up to date regularly ensuring a smooth sale of our property.

Jo · 18 June 2020

★★★★★ 5/5

Google

Extremely professional, lovely team, having worked with many agents over a 28 year period you get to know the good the bad and the ugly! Savills are trust worthy in every way.

Lisa · 18 June 2023

★★★★★ 5/5

Google

Seb and Adam at Savills did a great job selling our 3 bed flat while managing difficult timelines. Great service from start to finish and couldn't have asked for more. Thank you!

Tom · 18 June 2023

★★★★★ 5/5

Google

Stuart at Savills was absolutely fantastic in helping me buy my first flat. I'd been searching for nearly a year, when Stuart showed me the flat I now own. He was so patient with my requests and criteria, and in the end was able to find the perfect place for me. He introduced me to solicitors and surveyors who helped me complete in less than 10 weeks, and was attentive and diligent along the way. In my search, I met many estate agents, but none with the professionalism, kindness and can-do attitude Stuart has. Not only is he a delight to work with, but I do believe he is extremely trustworthy and always had my best interest.PositiveResponsiveness, Professionalism

Catherine · 18 June 2021

★★★★★ 5/5

Google

Massive Thanks to Jordan, went above & beyond to get us sorted. He even Broke his ankle & he was still available all the time to answer any questions we had & give advice & help. Fair play to you.

Brendan · 19 June 2018

★★★★★ 5/5

Google

I have worked with Alexander Dwyer for almost 20 years now and he demonstrates a duty of care and enthusiasm for his clients that is unmatched. He is highly professional in his advice also. I thoroughly recommend his services.

Katja · 19 June 2018

★★★★★ 5/5

Google

I would highly recommend Jordan Caskie, he was very helpful, professional and friendly when I was looking for a 3 bed flat to rent and was able to book viewings for me quickly and at my convenience.

Nick · 19 June 2019

★★★★★ 5/5

Google

We had a very positive experience working with Seb. He found a buyer quickly and communicated very well with us throughout the sale process despite some unforeseen challenges.

Georgia · 18 June 2023

★★★★★ 5/5

Google

Recently relocated to London and Savills assisted with the tenancy arrangements. From first viewing of the property right through to the key handover Rosie and the Savills team was extremely professional and helpful ensuring a smooth move in.

Marnus · 18 June 2022

★★★★★ 5/5

Google

Great service always provided by this office! They have rented a lot of flats for us and they always do this quickly and efficiently. Would highly recommend.

Penhurst · 18 June 2023

★★★★★ 5/5

Google

Fantastic service from start to finish We were presented with a great standard of tenants, and lines of communication have been perfect. First class all the way from Ben and his team; would fully recommend

Brad · 19 June 2018

★★★★★ 5/5

Google

Most grateful to Adam Munden at Savills for rolling up his trousers and clearing my patio drain before new tenants arrive. Huge thanks to him.

Clare · 18 June 2023

★★★★★ 5/5

Google

Excellent and helpful service from the letting team and Lucy in particular at Savills. We love our new rental home and are so happy! Would not hesitate to recommend them! thanks again Amanda & family

Amanda · 18 June 2022

★★★★★ 5/5

Google

Zoe Sutcliffe and the Savill’s team have been nothing but professional, supportive and efficient in helping us rent our lovely new flat. Thanks for all your help and hardwork Zoe, I would highly recommend to anyone trying to navigate the overwhelming and stressful time that is flat hunting.

Margaret · 19 June 2019

★★★★★ 5/5

Google

I have known and worked with Alexander for 20 years and he is your go to man for property in London, always available and willing to get a deal over the line.

Marc · 19 June 2018

★★★★★ 1/5

Google

Unprofessional (understatement) real estate agents for tenants When we moved in with our 3 little kids, the furniture we had agreed 2 weeks ahead to be in place was not there, including the bed and there we unopened Ikea flat packs everywhere. Thus, we staid somewhere else. We complained and it took them 1 month to deliver on all the agreed arrangements although we'd initially offered to postpone the move-in date and they'd insisted everything would be in place in time... We also had to fight for weeks and escalate to "senior management" for redress. We vacated the place early Nov and let them arrange visits for prospective tenants 2 weeks ahead of surrender. Then came the usual game "Let's try to see how much of their deposit we can keep " and it looks like this: 1. "Garden work": £120 They tried to charge for gardening although the check-in report pictures show the mess the place was. So it's "We gave you a tiny garden in an awful bad state with stinking litter and we'll charge you to make it nice once you have left". Thanks. 2. Bed removed": £444 This one you'll love. As part of the agreed furniture change, they were supposed to remove a bad low quality old metal frame bed you only see in depressing films about old houses. Not only did they end up removing it 3 weeks late but they are now also trying to charge us for the "disappearance" of the bed they removed themselves. Really!? 3. Professional cleaning: £324 When we left the flat, 2 weeks before surrender, the place was clean. The dirtying by their numerous arranged visits of the flat for prospective tenants with muddy shoes was then charged to us in an outrageous professional cleaning fee of £324. They're trying to charge us for the cleaning of their own mess... What?!?! 4. Damage to walls, etc.: £1,130 Only a few dirt marks on the walls, that a sponge would have removed, cost £1,130.... What?!?! Actually, you would think the 2. "ultra-premium" professional cleaning should have at the very least taken care of this, would not you? Better still, to justify and evidence such an extortionate amount for a task twice billed, involving using a sponge to clean walls, they have sent us a bill having nothing to do with it: - "new bed frame and disposed of old one" (charging us for what had been agreed would be free) - 4 new knobs in polish chrome (nice) ... - 2 new panel mouldings (we had the derelict ones instead) - new dimmer switch (ours never worked) - new roller bathroom blind (why did not we have this?) - Glass splash back (nice, we never had this) - Tiles (check-in inventory shows those ugly broken tiles they graciously ended up changing for the next occupiers , not for us) So, they are trying to double invoice us (cf. walls and professional cleaning) + charge us for all the nice decoration improvements for the next tenant or the landlord. You will have noticed that none of those items have anything to do with "Damage to walls" although they've confirmed twice in writing that the invoice included everything. End in sight to this nightmare...maybe not: - Savills partially came to their senses and removed 2. and 3. but are still trying to string us for a £1,130 wall cleaning without any related invoice. - 4 months later, Savills are still holding our full deposit without any invoice to back up their claim - Savills have not even released the undisputed amounts Throughout our tenancy we suffered from highly dubious mal-practices and, 4 months after the tenancy end, are still suffering from their cowboy practices, still holding our deposit. But wait, the best is yet to come... yesterday they said they would come up today with a new invoice to cover the "Damage to walls". So, four months after tenancy end, all bills must have been paid months before as they must have already paid their suppliers' invoice. Thus, is someone going to manufacture an invoice to string us for amounts they have been unable to justify? No new invoice yet today... Our advice to tenants: stay away from those cowboys with their hands in your pockets...

Alban · 19 June 2018

★★★★★ 5/5

Google

Over the last eighteen years Alexander Dwyer has helped me buy/sell/buy three properties. None of them initially of great value but given the trouble taken by Alexander they might well have been worth a million each. For the record all have subsequently sold extremely well. The trouble Alexander Dwyer took in helping to guide me through the minefield of the housing market, was quite extraordinary and in my experience rare. His expertise, knowledge of the market, care and attention to detail is second to none. Only recently I consulted him on a housing question for which he would gain nothing personally. He was characteristically generous with his advice. Quite simply I would go to no one else to buy a house. With reference to another recent posting, this is a genuine review.

Camilla · 19 June 2018

★★★★★ 5/5

Google

Alexander Dwyer at Savills is highly dedicated to his job and his clients, invariably going above and beyond the call of duty. He is always available, works incredibly hard and is everything that you would want in an agent. I would happily give him a rating that is better than excellent. I was so impressed when dealing with him, particularly as he has assisted me when he had no obligation to do so, I would not now instruct any other agent. He is the definitive of the can do attitude, something that I found lacking in most other agents that I have ever used. He is an extremely kind and honest person, as evidenced not only by our own experience but by friends I have introduced him to. He is altogether a thoroughly decent person, and I feel very lucky to have found Alexander.

Marianne · 19 June 2018