Trusted Agent profile · London
★★★★★
312 reviews across 3 platforms
76 Greenford Avenue, Hanwell, London, W7 3QS
Sargeants's office in London, at 76 Greenford Avenue, is rated 4.8 out of 5 across 312 reviews on three platforms, including 37 Google reviews rated 5.0.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotA 5 star service.
A 5 star service. An estate agency that breaks the mould and bad reputations of the industry. Dean and his team were fantastic in representing us in the sale of our flat. Extremely professional, experienced & friendly. We achieved a full asking price in 4 days and set a new record for a one bed sale on our street. Look no further than Sargeants. They are the number 1 agency in the area.
5/5
TrustpilotHulya Baillie
We got to know a few of the agents who work at Sargeants, but the agent that stood out to us was Hulya Baillie. We found Hulya to be professional, punctual and a good communicator. Her feedback from her clients to us was always constructive and timely. We can not recommend her enough. Thank you for all of your hard work Hulya.
5/5
GoogleI'm very satisfied with the service received! I live abroad and Sargeants has been great at managing my property. Rachel Flynn is very helpful and promptly responds to emails and actions whatever needed. Thank you!!
HI Giuseppina, We're thrilled to hear about your five-star experience! Thank you for your support and for choosing us. Looking forward to your next visit to the UK! Best regards Dean Sargeant
5/5
GoogleI want to thank Joy in particular for her assistance with the purchase of our property in Hanwell. She was a great point of contact and really helped throughout the process. Thank you!
Hi Simon, Thank you for taking the time to share your positive experience! We're thrilled to have exceeded your expectations. See you again soon! Best regards Dean Sargeant
5/5
TrustpilotSuper Mandy!
Mandy was very helpful throughout the whole process of us buying our first property. Her tenacity made sure we got it all through just in time to beat the stamp duty rise. I would recommend them to first time buyers.
5/5
TrustpilotHighly recommend
I have recently sold my property through Sargeants in Ealing. Credit where credit is due they were absolutely fantastic in the viewing process, keeping me up to date with the feedback, and chasing up all parties once I accepted the offer. I absolutely recommend this Estate Agent to anyone wishing to rent or sell their property. A special mention for Joy who was truly great throughout the process. Five Star !!!
We truly appreciate your kind words! It’s wonderful to know that our efforts have made an impact. Thank you for taking the time to share your thoughts with us! Team Sargeants.
5/5
TrustpilotExcellent service
Sargeants did a fab job selling my flat. Dean's valuation proved to be spot on, with Sargeants managing to achieve a sale at full asking price, despite the challenging market conditions. Soraya was brilliant with her efforts in seeing the sale through to completion. Thank you for the excellent service :)
We highly value your feedback and the trust you've placed in us. Should you have any more questions or need assistance please feel free to get in touch, thank you for choosing Sargeants!Dean Sargeant
5/5
TrustpilotI have had a great experience
I have had a great experience, it has been stressfree & a breeze. Many thanks to Joy who has been a real asset to the team, she has been friendly & always been more than helpful!
We really appreciate your kind words! Joy consistently goes above and beyond, and it’s great to see their efforts recognized. Thank you for highlighting her contributions!Team Sargeants.
5/5
TrustpilotI was looked after by Hulya Baillie at…
I was looked after by Hulya Baillie at Sergeants.She was very helpful and knowledgeable and showed great experience in her role.Nothing was too much and she explained everything very well.Hulya is an asset to your business.
Thanks so much for your positive feedback, specifically regarding your experience with Hulya! We’re dedicated to providing the best for our customers, and it’s rewarding to know our efforts are appreciated.Team Sargeants.
5/5
GoogleA big thanks to Rachel, she helped me effectively with the issues in my rental property. I was kept updated along the process and it was resolved quickly!
Hi Rebecca, We're overjoyed to receive your five-star review! Thank you for your kind words and for choosing us. Can't wait to welcome you back! Best regards Dean Sargeant
5/5
TrustpilotHayley Knowles ⭐️⭐️⭐️⭐️⭐️…
Hayley Knowles is the most professional, conscientious, polite, and efficient real estate agent I have ever dealt with in London and would highly recommend her to any sellers or buyers. In an industry where service can sometimes be missing she is an example of the very highest level of service. Will definitely use her again.👍✅
Dear Katie Thank you so much for your wonderful praise for Hayley Knowles! We're delighted to hear that she has left such a positive impression on you, being the most professional, conscientious, polite, and efficient real estate agent you've encountered in London. Your recommendation is a true testament to her commitment to providing the highest level of service. We're grateful for your trust and the possibility of working with you again in the future. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out.Dean Sargeant
5/5
TrustpilotHulya has been remarkable managing a…
Hulya has been remarkable managing a somehow challenging sale. Her communication, efficiency and genuine care were always consistent even at challenging times. She is incredibly reliable and professional. I highly recommend Hulya for anyone seeking a dedicated and experienced estate agent.
5/5
TrustpilotThey were very helpful
They were very helpful, especially Joy and Sally. They were very punctual and supportive throughout the whole process. Their communication and advice was excellent. Very polite and really good service. Really recommend. 👍
Hi Jagir,Thank you for your review! If you ever have any further needs or inquiries, please don't hesitate to reach out.Dean Sargeant
5/5
TrustpilotQuality advice and specialist knowledge of the area
My main concern when choosing an agent to manage my properties was knowing I could trust they had an intimate understanding of the area where the properties are, and this meant a company that was not too corporate and one where staff are knowledeable, these qualities come with experience and empathy.I find Sargeants fits the bill, my primary reason for moving from a company that had grown exponentially over 20 years (to the point where staff did not know their landlords) was to have that more bespoke element with the Lettings team again, who are after all managing our largest assets. This can of course also be said of selling or buying a property. I have not regretted one moment moving to Sargeants. They deliver quality advice due to their specialist knowledge of the area, the staff are responsive, it's always a pleaseure to develop the next point of marketing with them and I can trust them to remind me to stay compliant with the ever increasing government changes in the Private Rented Sector.When I come to the point of selling I would not hesitate in instructing Sargeants.
Hi Rosanna,We appreciate your feedback. If you ever need further assistance or have more feedback to share, the team at Sargeants is there for you.Dean Sargeant.
5/5
TrustpilotFeedback on Sargeants Estate Agents in London
I have been a client of Sargeants in Northfields, Ealing for the past 10 years, and my experience with them to date has always been exemplary. Their ability to consistently find excellent tenants has been invaluable to me. I appreciate the professional advice they provide on effectively marketing and presenting the property, ensuring that it remains attractive to potential tenants. Thanks to their efforts, I've rarely experienced any gaps between rentals, and my property remains consistently occupied.One aspect that sets them apart in my opinion is their honesty and transparency. Unlike some agencies, they don’t exaggerate rental estimates just to secure a listing. The efficiency of their rent collection and payment process is very good and well documented.In a market where trust and reliability are paramount, Sargeants has proven to be a standout agency. I wholeheartedly recommend their services to anyone seeking a professional and trustworthy agency to market and manage their property.
Dear Ana,Thank you so much for your kind words and loyalty over the past 10 years. We're thrilled to hear about your exemplary experience with Sargeants. Your appreciation for our efforts in finding excellent tenants, providing professional advice, and maintaining transparency means a lot to us. We're proud to have earned your trust and strive to continue providing top-notch service. If there's ever anything you need or questions you have, please feel free to reach out. Your recommendation is truly valued.Dean Sargeant
5/5
TrustpilotEfficient and on time
I have used Sargeants Estate Agents for a number of years for various property sales and purchases in the Ealing area. Dean Sargeant always has a good team of sales people and they are proactive and find viewings. On this occasion Joy handled our sale, she was efficient and on time and communicated well during the sale right up until we completed.
Thank you for being such a loyal customer! Your ongoing support means the world to us, and we’re committed to providing you with exceptional service every time. Team Sargeants.
5/5
GoogleThank you to Rachel Flynn who went above and beyond for me for my property. Amazing customer service and highly recommend this estate agents!
Hi Chanelle, Thank you so much for the glowing review! We're thrilled to hear that you had a five-star experience with us. Looking forward to serving you again soon! Best regards Dean Sargeant
5/5
TrustpilotGreat team
Joy, Hulya and the team were fantastic. Very communicative and made the process easy - would highly recommend.
Thank you for your fantastic review! We’re delighted to hear that you had a positive experience with Joy and Hulya. Your feedback is invaluable to us and inspires our team to continue delivering exceptional service. Team Sargeants.
5/5
GoogleVery pleased with the service from Sally and the team. Great local knowledge and really helped us with our search. Thanks again!
Hi Lewis, Wow, what a fantastic review! We're delighted to know that you enjoyed your time with us. Your support means the world to us! Best regards Dean Sargeant
5/5
TrustpilotMy house purchase
My house purchase, for various reasons, was not straightforward. Anais, the Branch Coordinator, and Jinny, the Sales Progressor, were both so incredible and supportive throughout the whole process. I highly recommend Sargeants for going above and beyond.
5/5
GoogleThey are always available whenever you ask for help with anything. Rachel is always available for any problem or simply information.
Hi Greis, We're thrilled to hear about your five-star experience! Thank you for your support and for choosing us. Best regards Dean Sargeant
5/5
TrustpilotOverall a really great service
Overall a really great service. Very friendly, efficient and professional team. Thank you Anais for making the onboarding process smooth and straightforward for us. Would definitely recommend Sargeants
Hi Carine,Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our friendly, efficient, and professional team. Anais is delighted to have made the onboarding process smooth and straight forward for you. Your recommendation means a lot to us. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out. We look forward to continuing to provide excellent service.Dean Sargeant
5/5
TrustpilotExcellent service throughout the sale of our flat
Just completed on the sale of our flat and couldn't recommend Sargeants more. From the start, we liked Sargeants as a local agent and their overall marketing. They have been hands on and professional from the start, giving feedback on all viewings and once an offer was agreed, nurturing the sale through to the end. Our sale wasn't straight forward but it was made easier by such a supportive agent, especially in the current market. In particular I must mention Hayley who was outstanding throughout. As a Managing Partner of a solicitors firm I have had a lot of dealings with estate agents over the years and Sargeants are definitely up there with the best. Thank you :-)
Thank you so much for your heartfelt recommendation! We're thrilled to hear that you had a positive experience with Sargeants during the sale of your flat. Your kind words about our hands on approach, professionalism, and the support you received, especially from Hayley are truly appreciated. It's rewarding to know that we were able to navigate through a not so straightforward sale and provide outstanding service. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out. Congratulations on the sale of your flat, and thank you for choosing Sargeants!Dean Sargeant
5/5
TrustpilotProperty purchase
We have recently bought a property via Sargeants. Hayley was the agent and she was always friendly and polite and made an effort to get the purchase over the line. She was very responsive and did her best to accommodate our requests. Very happy with their services.
Thank you for sharing your positive experience with Sargeants and, in particular, Hayley. We're delighted to hear that Hayley's friendliness, politeness, and efforts played a significant role in making your property purchase a positive experience. Your satisfaction is important to us, and we appreciate your acknowledgment of our services. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out. Congratulations on your new property, and thank you for choosing Sargeants!Dean Sargeant
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