5/5
Google5 star experience ! The hosts were so lovely and accommodating and were very quick to respond with every query. Would come back just for the service :)
Trusted Agent profile · London
Sandersons London reviews
★★★★★
271 reviews across 2 platforms
108, Holland Park Avenue, London, W11 4UA
Sandersons's office in London, at 108, is rated 4.7 out of 5 across 271 reviews on two platforms, including 212 Google reviews rated 4.6.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotWhat impressed me the most was the…
What impressed me the most was the attention to detail and the personalized service. I would like to thank Romana and Atlanta for their great help.
5/5
TrustpilotInes and Regi are fabulous
Ines and Regi are fabulous, take care of everything while we are out of the country. They’ve managed to stay on top of everything and communicate quickly and effectively.
5/5
TrustpilotVal was great!
Val was great!Val was really nice, friendly and helpful. He wasn't pushy and was honest and genuine. Really enjoyed chatting with him.
5/5
GoogleGreat service! thank you so much Charlotte for your support 🙏🏻 …
Agent replied · 16 June 2024
Dear Shady and Moe, thank you for your wonderful feedback; it's our pleasure!
5/5
GoogleWe stayed at this propriety as a group of friends and absolutely loved everything about it! The apartment is beautiful, spacious, and perfectly equipped with everything you might need. The location couldn’t be better, close to everything, …
5/5
GoogleExceptional service from Lewis - everything from the initial communication, the viewings and then progressing through to completion was effortless. Nothing was too much trouble. Polite, personable, clear, helpful and always willing to go out of his way to make things happen. Exactly as you hope for in viewing and buying a home but so rarely get - can’t recommend highly enough.
Agent replied · 16 June 2024
Dear Claire, Thank you for taking the time to write such a wonderful review, your feedback is greatly appreciated. Client satisfaction is our top priority and we are so thrilled to hear you had such a positive experience with Lewis!
5/5
GoogleI had an excellent experience with Charlotte and Matthew as property managers. From the very beginning, their communication was outstanding, they were quick to respond, attentive to every detail, and truly made the entire process smooth …
5/5
GoogleWe rented a property through Sandersons and were impressed with their excellent service. They were always responsive to any requests we had, however small and seemingly obvious, and their attention to detail was superb. Our contacts Matthew …
5/5
GoogleCharlotte and Matthew are exceptional hosts. Every question was answered promptly and with care. Beyond the apartment being an absolute gem, immaculate, beautifully designed, and fully equipped, the level of service they provided truly …
5/5
GoogleVery professional and always there to help.Charlotte has been just amazing
Agent replied · 16 June 2024
Thank you for taking the time to write us a positive review Shantini - it is very much appreciated!
5/5
GoogleMy family and I have been very lucky to have Charlotte Heaton to turn to when things are less than straightforward. In high pressure situations she has remained exceptionally calm, and always stays in contact - which is difficult these days when we're being bombarded by emails. I hope that she stays with Sandersons, because we don't want to lose her!
Agent replied · 16 June 2024
Dear Sawad, Thank you for your kind words and taking the time to leave us such a wonderful review. We are thrilled to hear you had such a positive experience with Sandersons! It really means a lot to us.
5/5
TrustpilotThe Sanderson’s team went above and…
The Sanderson’s team went above and beyond expectations - a league above all the other agents in the area. I would highly recommend them.
5/5
GoogleMy family and I spent a wonderful week in London, thanks in part to the apartment, where we were able to spend relaxing and peaceful evenings after a tiring day of sightseeing. The apartment was very safe and yet very convenient, being … More
5/5
TrustpilotThe team was very helpful and…
The team was very helpful and responsive. I work with Romana Moskurjakova, Ines Santos, and Charlotte Heaton. They are all fantastic!
5/5
GoogleMatthew's place was perfect for my family of six adults. The apartment was large, modern and had everything you could possibly need. The location was in a great neighborhood with easy access to the tube and London's wonderful bus system. Matthew 's communication was superb and was immediately responsive to any questions we had. I cannot recommend this apartment more highly!
5/5
GoogleI had just arrived in London and had luck to meet Miss Anna Batista who works at Sandersons. She helped me find a beautiful apartment and during the rental process, anna was very professional and ensured good communication between me and the owner which led to the completion of the rental agreement. It was a very satisfying rental experience.
Agent replied · 16 June 2024
Thank you for your feedback Mandy, we are so thrilled you had such a positive rental experience with Sandersons!
5/5
GoogleThis was a wonderful stay, with a cozy bedroom with a convenient location. Staying here is an excellent choice, allowing you to find peace and comfort in your busy life.
5/5
GoogleI dealt with Matthew Manowski at Sandersons, and his service was unmatched.My deal would not have gone though successfully without Matthew's negotiation skills.The whole transaction was seamlessly executed within a short period of time.Thank you!
Agent replied · 16 June 2024
Thank you very much for your feedback. We are very pleased about your positive experience.
5/5
TrustpilotGreat service
The team who achieved our letting were very professional, helpful and quick to respond to us as matters progressed
5/5
GoogleWhen looking to move across town from South-East to West London we came across a flat Sandersons were letting. Upon viewing we met Ledian who was friendly, patient and most importantly honest. It's not often you get to say that about an estate agent - particularly in London! Since moving into their flat he's continued to be there for anything we need and we're extremely happy to have them managing the property. As a company they are on the ball and any concerns are dealt with quickly and professionally. And if the boss is reading it - give Ledian a pay rise/promotion!
Agent replied · 16 June 2024
Thank you very much for your feedback. We are very pleased about your positive experience.
5/5
GoogleAs a family of 12 we booked this accommodation to celebrate my wife’s 70th birthday, ages ranging from 60 to 18 months. This house is a real home from home, we are so grateful for everything including the lovely additional touches, lovely house, great location and the pictures completely align with the property itself, we loved it
5/5
GoogleI feel very lucky to have Charlotte as our flat’s property manager. Communicative, available, and always helpful, Charlotte has consistently managed repairs and other concerns that have arisen at our flat. I know that if ever we have an issue, she can be trusted to take care of it. I cannot recommend her highly enough!
Agent replied · 16 June 2024
Thank you so much for the 5 star review Sophie. Your kind words are really appreciated!
5/5
GoogleI highly recommend their full management letting department. Good people. Straight forward and competitive pricing. Strongly recommend to work with the Sandersons, in particular with Amy And Anna they are both amazing and exceptional communicators with professional approach. found me a great place in my ideal location!
Agent replied · 16 June 2024
Thank you for your kind words and 5 star review!
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