Trusted Agent profile · London
★★★★★
2,165 reviews across 2 platforms
New Broad Street House, 35 New Broad Street, London, EC2M 1NH
Part of SAB Saint Andrews Bureau Ltd, see every office.
SAB Saint Andrews Bureau Ltd's office in London, at New Broad Street House, is rated 3.9 out of 5 across 2,165 reviews on two platforms, including 233 Google reviews rated 3.7. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
2/5
TrustpilotAs per the location and office rental…
As per the location and office rental price, space should do bring stuff who help the Clint however give us more service.
Hi,Thank you for providing this feedback. I've shared your comments with our centre management team. A team member will be in touch with you soon to discuss options. Best wishes, Sandra Melody Head of Customer Services
1/5
TrustpilotIs there a phone number where you can…
Is there a phone number where you can actually speak to anyone? Online account isn’t working even when password has been changed
Hello Kate,I apologise if you are having some issues with the portal. If you’re unable to submit a query online, your centre can raise it on your behalf. Alternatively, I’ve contacted you directly through Trustpilot, if you could share the details of your account I will arrange for an agent to contact you directly.Best regards,Sandra Melody Head of Customer Services
5/5
TrustpilotGreat staff and facilities which gets…
Great staff and facilities which gets the mix of a professional work environment and a relaxed atmosphere just right.
1/5
TrustpilotStill not got our rental deposit
Still not got our rental deposit. Appalling.
Hi Mark, I’m sorry if you felt the need to escalate this.We understand how important your return of retainer is and our standard timeline has not been met on this occasion. For this, we deeply apologise.Although the finance team confirmed the return of this last month, we are currently investigating if there were any issues that would have caused you not to receive this. Again, we sincerely apologise for the inconvenience this may have caused and will contact you directly once we have the information. Kind regards, Michelle SpireAssistant Global Customer Service at Spaces
5/5
TrustpilotBest office ever!
Best office ever!Zini, is very helpful manager.Thank you Spaces!!!
1/5
TrustpilotQuality? Where ?
If you don’t need anything , it is perfect Place to workWhen you face some issues, I will not recommend to anyone , even to my worst ennemies
Hello Jean-Charles,We are sorry to learn of your experience.Upon receiving your comments, we immediately began investigating your concerns. Your centre has explained to us that you may have removed some items from the centre to your home address. Please understand that the items do belong to Spaces but as you have chosen to rent them, you have been billed accordingly.Your centre is there to focus on your well-being and help you get the most of your workspace as well as your community. They are your key contacts here and will be happy to clarify any further concerns that you may have.Thank you for your cooperation.All the best, Sandra Melody Head of Customer Services
5/5
TrustpilotI always have a great experience when working with the team at Spaces.
I always have a great experience when working with the team at Spaces. The facility is well maintained and everyone is pleasant and very helpful whenever I have any issues or concerns. For this reason, you have my highest rating!
5/5
TrustpilotThe team at Spaces always makes me feel…
The team at Spaces always makes me feel welcome! In addition, booking is incredibly easy, and my office and common areas anre always clean and uncluttered.
5/5
TrustpilotAbove and Beyond!
The entire team at SPACES (Brighton) go above and beyond. It is clearly a massive company, and a massive building with hundreds and hundreds of offices but it is always immaculate, professional and the majority of queries can be and are dealt with on the day you flag them up. Great job SPACES team!
5/5
TrustpilotA modern and clean space ;)
A modern and clean space ;) Vibrant energy of similar professionals in this building! We have collaborated with a number of our neighbours already. The staff, overall process & procedures are great and easy to work with, thank you all.
4/5
TrustpilotYour cleaning lady is very nice and…
Your cleaning lady is very nice and friendly. She proactively tell me the coffee machine is not fully functioning, however I can use the milk instead. She always keeps those area clean since my first visit few months ago.
5/5
TrustpilotFab experience so far
My company was looking for a central location to have a base for people to do their hybrid work routine. After having shopped around, we found Spaces which ticked all our boxes.And I must say Bradley & Dinah are fantastic ambassadors for Spaces, so welcoming and helpful.To sum up, we are very happy tenants at Spaces Oxford St!
5/5
TrustpilotPeter and his team are phenomenal!
Peter and his team are phenomenal!Great service, extremely professional and accommodating!
5/5
TrustpilotBeautiful Facility
The service is great. The facility is beautiful and convenient. I only have reservations with the parking, but I get here early so its almost not an issue.
5/5
TrustpilotExcellent Co-Working Experience
Excellent co-working space with a good feeling of community. Great benefits like different events, free business lounge access to locations worldwide, nice infrastructure. Love it!
5/5
TrustpilotThe Rialto Spaces team are always…
The Rialto Spaces team are always responsive, have wide scope of knowledge, are polite and engaging. They multi-task with ease and have great knowledge about their tenants.
5/5
TrustpilotAbsolute gem for remote workers
If you're on the hunt for the perfect remote work environment, look no further, you've just found it. This space's location is an absolute gem for remote workers, offering everything you could dream of and more.
1/5
GoogleNot enough space for quiet meetings and super cold
Hi, thank you for your review. We would love to try and help resolve this issue. Please raise a case through the Help section of your online account. Thanks
5/5
GoogleI have been to this location a couple of times now for meetings with clients. I have always found the centre team to be helpful even when it is clearly busy. Friendly atmosphere relaxing space. Looking forward to coming back soon
5/5
TrustpilotProductive, Convenient Meeting Space
I really appreciated the flexible customer service when booking my meeting time in your space. The amenities were well organized (clean) and equipped to provide a productive environment. The staff were friendly and professional.
5/5
TrustpilotNew user - satisfied
We've been using the facility for a month now and it's been convenient and comfortable. Our staff and customers are happy to come to the office.
5/5
TrustpilotWhat an amazing business and people
What an amazing business and people! Truly friendly and knowledgeable, made my time here very easy and simple and made me feel part of the team! Would 100% recommend!
2/5
TrustpilotDeterioration of the premises quality…
Deterioration of the premises quality and cleanliness.
Hi Thadee, Thank you for raising this concern. At Spaces, the maintenance and cleaning of our facilities are very important, and we can assure you of our highest standards. Your comments have been shared with the senior management team responsible for your centre in LA DEFENSE. They will conduct a thorough assessment of the cleaning standards in partnership with our contracted cleaning provider. Improvements will be implemented immediately. If there is anything further that I can help with, please feel free to contact me directly at lorraine.brule@spacesworks.com. Best regards, Lorraine Brule Global Customer Service at Spaces
5/5
TrustpilotHome away from home
I have a home based office but Spaces gave me the opportunity to come and use their facilities. It is a very nice place to go and have meetings. Very nice location
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