Trusted Agent profile · London
★★★★★
215 reviews across 3 platforms
1 Sentinel Square, Brent Street, Hendon, London, NW4 2EL
Roundtree Real Estate's office in London, at 1 Sentinel Square, is rated 4.3 out of 5 across 215 reviews on three platforms, including 201 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe have had a wonderful experience with Roundtree Estate agents from start to finish. Matthew is the most fantastic, kind, honest, patient and helpful person to deal with and it was a long process but he was helpful all the way through. We highly recommend Roundtree Estate agents and thank them very much for their amazing service.
Thank you very much for your kind review and we wish you well in your new home.
5/5
GoogleThey did a bang up job for us, I have no hesitation in recommending Roundtree to sell your home. We decided to use Roundtree because a different estate agent (a large north London chain) were pretty useless. Roundtree had great local knowledge and contacts, it took nearly a year to find the right buyer in the current climate but find them they did. Polite, friendly, competitively priced and they persevered, recommended.
5/5
GoogleRoundtree Real Estate is one you can trust and rely on. It's a great experience dealing with their staff with commitment to quality service. We dealt with Kenn who is very kind and extends a good service when viewing the property. Our appreciation to Soraya who is really very helpful, efficient and responsive in updating the progress up to completion. We achieved what we wanted. Thank you Soraya and Kenn. Highly recommended!PositiveResponsiveness, Professionalism
Thank you for your review; it is appreciated.
5/5
GoogleMatthew Lachs at Roundtree was amazing throughout the entire process! From the very beginning he was available and understanding. Matthew went above and beyond the call of duty when acting as intermediary and always was professional, calming and patient. I highly recommend Roundtree as an estate agent and ill definitely look to them in the future :)
Thank you so much for your review; it is appreciated.
5/5
GoogleI've dealt with many agents over the years and I must say that Roundtree are one of the best. So professional and honest. Matthew was a joy to work with, from the moment we met until the end of the transaction. Highly recommend.
4/5
GoogleKatie Wood @ Round Tree Estate Agents is very professional having dealt with her for my new tenancy she was professional throughout from start to finish and i would like to thank her for resolving any issues that arised with regards to my new tenancy.....However i was very unhappy and disappointed with a certain member of the staff AJAY who was rude and not professional and i would recommend Round Tree Estate Agents from employing such people that spoil the image of good agents.
Thank you for your review! It is appreciated.
5/5
GoogleAbsolutely wonderful estate agents - In particular, Matt Lachs was amazing and helped us buy our flat in Hendon! As first time-buyers, he expertly guided us through the entire process and helped us find the property we were looking for. He also provided much insight and wisdom along the way! The sale was slight complicated and Matt ensured it went as smoothly as it could possibly go! Highly recommend Roundtree Real Estate and would be happy to use them in the future!
Thank you for taking the time to review us! your kind comments are appreciated!
5/5
GoogleWe have been renting a flat via Rountree for 3 years, and have always found them to be very professional and helpful. Their management department deal with issues very quickly, and respond promptly. We are lucky that they look after this property!
Thank you so much for your kind words! We're delighted to hear you've had a positive experience over the past three years. It’s a pleasure to look after the property and support you, and we truly appreciate your feedback.
5/5
GoogleA friend of mine recommended Roundtree to me when I needed help with a Hendon property. I owe her big-time. Roundtree are a pleasure to deal with - friendly, responsive, professional ... what more could anyone want from an estate agency? Thank you everyone in each of the different teams.
Thank you for your wonderful review. We’re so pleased we could help manage your property and that you found our team friendly, responsive, and professional.
5/5
GoogleMy daughter was looking to buy her first property and we were extremely lucky to come across Round Tree in Brent Street and the amazing estate agent Saul who helped us from beginning to the end, the most pleasant and smooth process ever. Saul you are a caring, professional and knowledgeable person and for sure a valuable asset for the firm. Can’t thank you enough for your patience and putting up with my young crazy daughter Neg ;) God bless you x
Hi Kim, Thank you so much for your kind review of Saul and the sales Team @ Roundtree Real Estate. We wish your daughter well in her first home!
5/5
Google"Always reassuringly optimistic" Roundtree estate agents are to be highly recommended due to Mr Saul Fagelson and his team being extremely friendly, professional and respectful over six months of our sale and onward move. We really appreciate all of Roundtree's effort, professionalism, commitment and consistency given. David and Drusilla.
Thank you very much for your kind review!
5/5
GoogleI've been working with Roundtree as my property managing agents for some time now, and I couldn’t be happier with the service they provide. They are responsive, proactive, and consistently professional. Whether it's dealing with maintenance issues, handling tenant queries, or ensuring rent is paid on time, everything is taken care of smoothly and efficiently.
Thank you so much for your kind words! We're thrilled to hear you're happy with our service and really appreciate your continued trust in us.
5/5
GoogleWe sold our property with roundtree, Matthew was our agent throughout the sale. He was extremely helpful always available for any advice even for our purchase which was not part of his job. Could not have wished for a better agent. Thank you so much Matthew.
Thank you so much for your kind review; it is appreciated!
5/5
GoogleSaul & Matthew were fantastic in both the sale and purchase processes. They weren’t shy in pushing buyer’s and vendor’s solicitors to ensure the job got done expediently and professionally. We will miss speaking to them on almost a daily basis. Sharon
Thank you very much. Wishing you all the best in your move. The team @ Roundtree Real Estate
5/5
GoogleI had the best experience working with Round Tree. They were so helpful from start to finish - We dealt with Matthew from the beginning who was a real star. He answered all the questions we had, chased the vendors for us to ensure our completion was done before Christmas. He really was fantastic to deal with. I would definitely use Round Tree again!
Thank you for your kind review; this is appreciated.
5/5
GoogleI have to give Roundtree a 5 star review. Their service deserves nothing less than that. I had the pleasure of dealing with Yitzi and he personally ensured I recieved the best possible deal for my property. Would highly recommend!
Thank you for your 5-star review! We’re so pleased Yitzi could help secure the best deal for your new home.
5/5
GoogleKen and his lettings team are the best we have ever worked with. I’d thoroughly recommend them to any landlord looking for hassle free tenants. The process in finding me a VERY good tenant was smooth and effortless and their positive attitude was so refreshing. They didn’t fail to deliver, unlike many other agents I have had to deal with in the past...thanks again Ken and team!
Thank you Very Much; your time for your kind review is appreciated by Roundtree Real Estate
5/5
GoogleWe had the absolute best experience with Roundtree Estate Agents, and in particular with Ken and Soraya. From start to finish they were genuinely outstanding; so helpful, approachable, and incredibly knowledgeable about the area. Nothing …
Thank you so much for your glowing review and recommendation. We’re thrilled to hear that Ken and Soraya made the process seamless and went above and beyond for you. Your kind words mean a lot to our whole team, and we’ll be sure to share your feedback with them.
5/5
GoogleVery efficient and professional service from the lettings team and made me feel at ease throughout the whole process. Adam has been an absolute star and truly professional, passionate about what he does. Highly recommend Adam and the team altogether!
Thank you very much for your review; it is appreciated! @ Roundtreee Real Estate
5/5
GoogleWe’ve been using Roundtree Estates for a number of years in letting out our stock in North London. They always deliver great results and Ken really knows his stuff. Looking forward to continuing to work together for many years to come! From Sidney Will and Carla Rabin at Freshwater Group
Thank you, Sidney, Will, and Carla! We truly appreciate your long-standing trust in us. It’s always a pleasure working with the Freshwater team, and we look forward to many more successful years together.
5/5
GoogleMy experience has been positive with Roundtree. I had Vio from the lettings office with me helping me find my place. She was great, very co-operative and always willing to provide help and make the process easier. From the management side, I’ve also dealt with Jaga who was also very helpful. Highly recommend them based on my own experience.
Thank you for your feedback it is very much much appreciated.
5/5
GoogleI had and still have a wonderful experience with Roundtree real estate. In particular Martin. I have used several agencies in the past and can honesty say that Roundtree is by far the best and most professional reliable agent around. I would give 10 stars if I could but I truly recommend using this realtor if you are looking to rent or buy!
Thank you!
5/5
GoogleKen was brilliant! Made the process smooth as possible and had great enthusiasm. The support was superb!
Thank you very much for your review, best of luck in your new home! All the Team @ Roundtree Real Estate
5/5
GoogleWe had a great experience purchasing our first home. Saul and his team were thorough professionals, keeping us up to date on progress and ensuring that we were able to complete in very quick time.
Thank you very much for your kind review; wishing you all the very best in your new home from Saul and all the team @ Roundtree Real Estate
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Roundtree Real Estate's London office has 215 reviews across three platforms: 201 on Google, 10 on Facebook, 4 on Trustpilot.
Roundtree Real Estate London is rated 4.3 out of 5 across all 215 reviews, and 4.4 out of 5 on Google from 201 reviews.
Roundtree Real Estate London, 1 Sentinel Square, Brent Street, Hendon, London, NW4 2EL.
