Roundtree Real Estate reviews

★★★★★ 5/5

Google

Was assisted by an Estate Agent in Bournemouth called Lisa, absolutely pleased with the service she provided and she made the process very simple and easy for me to get moved in! Very clear communication, honesty, fast responses and all round great customer service. Would recommend Roundtree and especially Lisa if you’re in the market for the property!

Samantha · 26 March 2026

★★★★★ 5/5

Google

We would highly recommend Saul, Matthew, and the entire Roundtree team. From the way they marketed our property to their dedication in securing the best buyer at the best price, the whole process was extremely positive. We were delighted when offers started coming in, and once we accepted an offer, Roundtree continued to support us and our buyer every step of the way, working closely with the lawyers to get everything over the line. If you’re looking for a dedicated team to sell your property, we can honestly say Roundtree were outstanding and worked tirelessly on our behalf.

Daniel · 1 September 2025

★★★★★ 5/5

Google

I had a great experience with Roundtree Real Estate during my tenancy of nearly two years. Special thanks to Jaga, Alex, Lisa, and the entire team, such a helpful and professional group of people. They were always responsive and supportive, whether it was during the home search process, handling paperwork, or assisting with timely repairs and maintenance. I felt safe, looked after, and genuinely valued as a tenant. I highly recommend Roundtree to anyone looking for a reliable and caring agency in the area. Thank you again for everything!

Arjun · 25 July 2025

★★★★★ 5/5

Google

Martin was absolutely fantastic throughout the whole process. He went above and beyond to keep everything moving, especially when things became time-sensitive, and was always available, calm, and reassuring. His persistence and professionalism really made the difference in getting the deal over the line. I’m extremely grateful for all his help and would highly recommend him to anyone buying or selling.

King · 22 December 2025

★★★★★ 5/5

Google

Matt Lachs was a great agent during the purchase of my first property in London. Took me 6 months in total and he was always attentive and we gave each other regular updates. Very friendly guy and except the usual obstacles that come with buying properties, Matt was great all the way helping to facilitate the sale.

Jasmine · 25 November 2025

★★★★★ 5/5

Google

I had a great experience in finding my first property to buy all thanks to Saul! He was so thorough, extremely helpful and very quick to respond to all of my queries which is so important! It’s very rare to come across an agent as genuine and kind as Saul, and thanks to him we managed to exchange and complete in under 3 months! It was such a smooth and quick exchange and I can’t thank him enough for how amazing he’s been during the entire process, couldn’t have done it without him! Thank you Saul, what would’ve been a stressful process, your knowledge and kindness made the process so easy and pleasant for us!

Negar · 26 July 2024

★★★★★ 5/5

Google

Thank you Roundtree Estate agents. What an amazing company to do business with. Matthew who was our main contact, went above and beyond to support my elderly parents (and me) when we sold their flat. I could write a book about all the things he did to support us because we encountered so much drama (not related to Roundtree) when it came to the sale. Even when I called the office, his colleagues were polite, kind and patient. I would recommend Rountree as a wonderful firm to do work with.

OH · 22 May 2024

★★★★★ 5/5

Google

It was a great experience dealing with Saul from start to finish . Kind , patient and genuine . Always available when needed . Thank you Saul . Highly recommend

David · 16 January 2026

★★★★★ 5/5

Trustpilot

Martin was absolutely fantastic…

Martin was absolutely fantastic throughout the whole process. He went above and beyond to keep everything moving, especially when things became time-sensitive, and was always available, calm, and reassuring. His persistence and professionalism really made the difference in getting the deal over the line. I’m extremely grateful for all his help and would highly recommend him to anyone buying or selling.

K · 22 December 2025

★★★★★ 5/5

Google

Saul was so patient, kind and helpful throughout the whole process. He really was always there when needed and always available for questions. Amazing service and thank you Saul, you’re amazing!

Nic · 16 October 2025

★★★★★ 5/5

Google

I’ve had some terrible experiences renting around London, but Round Tree have been an absolute breath of fresh air. From the first viewing to checking out, myself and partner have felt welcomed and supported. The entire team impressed us, and although I can’t condone Ken’s choice of football club, I will say himself, Jaga, Niki, and Soraya have been fantastic start to finish. Just a shame RoundTree don’t operate where we’ve moved to, or we’d definitely have used them again.

Andy · 19 September 2025

★★★★★ 5/5

Google

We looked for a house to rent for almost a month, but no one would give us any concrete answers. Roundtree was different. I met Soraya, who is a very sweet and kind lady, and within six days I had the keys to our first rental. They were very professional and super quick to respond to messages. I highly recommend them!

Gabriela · 16 February 2026

★★★★★ 5/5

Google

Our experience with Matthew was nothing short of superb - he is such a professional, dedicated and talented person, we really could not have asked for anything more. Matthew went over and above his role as our agent to help sell our property, and we really owe its success to him. His patience and skill in surmounting numerous obstacles along the way and his ability to liaise with a multitude of different agencies on our behalf, undoubtably enabled us to complete the sale. His good humor, kindness and overall wonderful personality made it a pleasure to work with him throughout a very difficult and problematic process. I could not recommend him any higher, and am so grateful for everything he's done for us.

Jeanne · 22 June 2023

★★★★★ 5/5

Google

I dealt with Saul Fagelson a couple of years back and he might not even remember me. Nothing actually came of it, but I remember the experience well enough to mention it to Moshe when I met him. What I said was that I haven't often come across agents who were so friendly, honest and at the same time professional. Roundtree is lucky having Saul working with them !

Mendy · 22 February 2024

★★★★★ 5/5

Google

We've had an excellent experience working with Roundtree. Matthew Lachs was an absolute pleasure to deal with - genuine and honest throughout, very responsive and always keen to help things progress in the best way for all involved. Would highly recommend his services.

Gidon · 28 March 2025

★★★★★ 5/5

Google

I would highly recommend Roundtree Real Estate to all, having recently bought and let my property through them I can honestly say I felt the service I received was impressive and very personable. Both the sales and Letting teams went above and beyond to assist me and I would use them over and over again. Thank you all so much.

Jasmin · 16 January 2026

★★★★★ 5/5

Google

Saul has been a great help and a pleasure to deal with - highly recommended!

Michael · 25 November 2025

★★★★★ 5/5

Google

Ken is the best letting agent that I have worked with! His advice has been excellent and he has provided me with excellent tenants time and again! If you want to work with the best call Ken!

Zvi · 5 April 2025

★★★★★ 5/5

Google

Outstanding service, team, responsiveness and general all-round great experience! We used Roundtree as our estate agent for the recent sale of our house and the purchase of another house as part of the same chain. I highly highly recommend using Roundtree - every single part of the experience with them was excellent. In particular Saul who helped us sell our house within a couple of days and line up our dream house all in the space of 9 weeks, but also Martin and Matthew - the whole Roundtree team are superb, helpful, responsive and a true credit to the industry. I would highly recommend them to anyone looking for an estate agent to deliver them their dream home. Thank Saul, Martin, Matthew and all the Roundtree team!PositiveResponsiveness, Quality, Professionalism

Netta · 26 August 2022

★★★★★ 5/5

Google

We have been working with Roundtree on various matters for a few years now and find them very friendly and efficient to deal with. They know their market and the local area and are skilled at taking a practical approach to problems that would often cause hiccups in a transaction. They go above and beyond to make a transaction happen.

Robert · 4 December 2025

★★★★★ 5/5

Google

We used Roundtree for our recent property sale and Matthew Lachs was our agent. He was extremely professional, helpful and patient with us. He answered all our questions and was an excellent intermediary. He was undeniably experienced in managing what is known to be a very daunting process, and helped us feel positive and supported throughout. Thank you Matthew, and thank you Roundtree. I highly recommend this estate agent for anyone looking to have a positive experience.

Chloe · 22 June 2022

★★★★★ 5/5

Google

Matt was the best possible agent we could have had for our first time home buy. We established an open communication and he was pushing for both sides to get the purchase done. I'd recommend checking with him and his team if you are looking to buy a house.

Martín · 16 June 2024

★★★★★ 5/5

Google

Would highly recommend all at Roundtree real estate lettings department and with a special thanks to Adam who helped us find a flat and was very patient and informative when we were trying to find a property which we did thanks to him. The management of our flat has also been very great and helpful especially with it being our first rental in the uk

Lorraine · 22 June 2023

★★★★★ 5/5

Google

my parents purchased their new home via roundtree and what an experience. They brought to us some of the most unique and special homes within our budget. After choosing the home their customer service was excellent and they were always on top of things! Upon completion and collecting the keys we had a mini celebration at their office which added the final special touch.

Farzad · 23 August 2025