Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWorst agent. I requested for a viewing and drove all the way from one end of the London to the property, approx 1 hour of driving. Due to unexpected ferry delays to cross to Woolwich, I got little late. I could not see their number to inform of delays. Agent called me exactly at the scheduled time and I informed that I will be late by 10-15 mins and requested for little wait but he didn't bother to wait for us. That's highly unprofessional way of working. He just said, only he can reschedule for some other day. That's a shame.
Won't recommend anyone using this estate. They don't care.
Rahul · 29 June 2023
Agent replied · 29 July 2023
Dear Rahul, I am sorry that we were unable to wait for you, however we had other viewings to attend afterwards that we could not re-arrange at such short notice. We had of course sent you an email confirming your appointment with full contact details on in the event of any delays. Had you have contacted us to let us know you were running late we could have re-arranged the later appointments. I understand that yes we did offer the chance to re-schedule the viewing to another day. We very much care and hope to be able to offer you a suitable alternative appointment. Kind regards, Robinson Jackson
★★★★★ 5/5
GoogleWe had a property viewers with Liam in Plumstead. He was very professional, friendly, able to response all the necessary queries. He knows what he doing and he is very good agent.
Shilu · 24 August 2025
Agent replied · 31 August 2025
Thank you for your great feedback! 🌟 We’re so pleased to hear that Liam provided a professional and friendly service and was able to answer all your questions. He’ll be delighted to know his efforts made a positive difference to your viewing experience., The Robinson Jackson Team
★★★★★ 5/5
GoogleI used Robinson Jackson for my sale purchase and they were excellent. The sale took a lot longer than expected (this had nothing to do with the RJ team) and at times I wanted to pull out. Hazel was brilliant and dealt with my meltdowns, she was always sympathetic but remained neutral and professional. She helped things move along and was always there either on the phone or via email. Thank you to Hazel, Spencer and the team. They found me a buyer very quickly, helped me loads during the sale and I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
T · 21 June 2021
★★★★★ 5/5
GoogleAmazing Agent! Responsible, efficient and helpful. Always reply on time and happy to help. Highly recommended
Cynthia · 12 January 2026
Agent replied · 16 January 2026
Cynthia thanks so much for your wonderful review. Best wishes from us all. Kind regards, Spencer Humble, Branch Partner.
★★★★★ 5/5
GoogleThe whole team has been fantastic from first viewing to collecting the keys and throughout the whole buying process. Professional and efficient and always helpful along the way. Thank you!
Richard · 24 August 2025
Agent replied · 31 August 2025
Thank you so much for your kind words! 🌟 We’re delighted to hear that you found the whole team fantastic and that we could support you from your first viewing right through to collecting your keys. It’s wonderful to know the process felt professional, efficient, and helpful throughout.
Wishing you all the best in your new home! 🏡, The Robinson Jackson Team
★★★★★ 5/5
GoogleWe bought a flat through Robinson Jackson Plumstead office. Darren and Spencer were very helpful and the Progressing Team (special thanks to Hazel and Adele) really help the communication between solicitors during the conveyancing progress. We would definitely buy or sell again through them in future.PositiveResponsiveness, Professionalism
H · 21 June 2021
Agent replied · 20 June 2024
Thanks so much for the lovely review. It is very much appreciated. Best wishes to you and I hope that we can help in the future. Kind regards Spencer
★★★★★ 5/5
GoogleThe decision to have Spencer Humble at Robinson Jackson handle the sale of my house, left me with no doubt upon our first meeting. Together with his supportive team, professionalism, integrity, efficiency and reliability shone through the entire process. Spencer was invaluable with his guidance and problem solving through what became a difficult sale process.
Spencer's exceptional business experience shone through his every move. A seller could do no better than to be represented by Mr. Humble and his fine company.PositiveResponsiveness, Quality, Professionalism, Value
June · 26 August 2020
★★★★★ 5/5
GoogleConnor amazing helping with viewing
Orlando · 13 March 2026
Agent replied · 13 April 2026
Hi Orlando, I am glad that I was able to help you with your viewing, thank you for your 5 star review! Many Thanks, Connor, Robinson Jackson
★★★★★ 5/5
GoogleSpencer and his Team are professional and very supportive. They helped me through each challenging stages of selling my property until it was recently sold. They answered every call, every email promptly and ensured that I was kept informed all throughout the process. Spencer's leadership is exceptional and his team are friendly, approachable and courteous. I would recommend Robinson and Jackson to potential buyers and sellers. I bought my property from them over 14years ago and I went back to them to sell it. That is a positive testament to their work ethic. Thank you team. All the best Anthonia M.
Keji · 5 March 2020
★★★★★ 5/5
GoogleFantastic service and super helpful! Especially Connor who was very polite and knowledgeable
Sophie · 21 April 2024
Agent replied · 20 June 2024
Dear Sophie, Many thanks for your kind words. Sending best wishes from the whole team at Robinson Jackson Plumstead.
★★★★★ 5/5
GoogleThe team at Robinson Jackson were really amazing - this is not hyperbole. I didn't have a high opinion of estate agents until they handled the sale of the property I bought. They were professional, efficient and kind, and did work that really the solicitors should have been doing and brought what turned out to be a difficult transaction to completion. I can't praise them highly enough. Particular thanks to Hazel and Spencer. I gladly recommend them to everyone.
Nicki W
Floras · 26 November 2019
★★★★★ 5/5
GoogleA BIG THANKYOU to Hazel, Will, Luke, Spencer and the rest of the team for their amazing services! You guy's were great from start to finish. Even when minor hiccups arose, I felt supported by you all. I just want to say a special thank you to Hazel - Hazel you are amazing! I really appreciated how you went over and beyond to ensure the sale completed successfully. You were reassuring and patient and I really appreciate that. I completely recommend this estate agent :)
Nadine · 9 November 2019
★★★★★ 5/5
GoogleProfessional and punctual
Shubham · 13 March 2026
Agent replied · 13 April 2026
Thank you Shubham for a 5 star review. Best wishes from the team.
★★★★★ 5/5
GoogleTop service, thank you to Stuart and Connor, very helpful and professional!
Sean · 21 April 2024
Agent replied · 20 June 2024
Many thanks for your review of Robinson Jackson Plumstead Sean. Best wishes.
★★★★★ 5/5
GoogleI rented a two bedroom from Libby welch and at first it’s was a bit difficult and later she made it easy as time went on thanks to Libby I got the apartment on time
Oludada · 22 September 2024
★★★★★ 5/5
GoogleI very much enjoyed the service i got from Robinson and Jackson. I liked the quality of service, the friendly approach, the level of staff quality that they employ but what i most liked about them is I was always in the loop with regular updates/emails/texts. Thank you to the whole team especially Spencer, Hazel, Luke and Darren. Would use again if the opportunity arose and will recommend to anyone looking for classy estate agent who will get the job fully done.
T · 12 August 2019
★★★★★ 5/5
GoogleGreat service by Robinson and Jackson. The agents fully manage my property as I live outside of London. Stuart Harris was particularly good at sorting out tenants for my property. The advice I have been given was excellent. Any difficulties with the process were smoothly sorted by Stuart from getting in trades people to help with minor maintenance issues to helping me understand the process of letting out property and all the legal requirements. I was really impressed with the friendliness of all the staff also. Certainly recommend this agent.
Cathy · 29 July 2019
★★★★★ 5/5
GoogleProfessional polite and knowledgeable would be the best words to sum up the excellent service received with our sale. Will was very polite, knowledgable and open when it came to discussing our sale and after seeing four other estate agents there was never any doubt to go with RMJ. Both Spencer and Will gave practical, realistic and professional advice when it came to closing the sale which happened very soon after putting the flat on the market. All of their recommendations were brilliant (our mortgage advisor secured a much better deal for us than others I had been consulting with and the solicitor was fantastic). Hazel was extremely efficient and very reassuring throughout the whole process which made things a lot easier when the odd niggle was on the horizon. She was always well informed and sure to update me.
I cant thank them enough and would wholly recommend RMJ
Mark · 29 July 2019
★★★★★ 5/5
GoogleI would like to thank Hazel, Spencer, Luke and all the staff at Robinson Jackson, Plumstead. They were absolutely wonderful from start to finish.They secured a buyer within days of the property being placed on the market, at the top of the suggested price range. They acted speedily, professionally and extremely efficiently from start to finish. Nothing was too much trouble.I could not fault them in any way. I thoroughly recommend them to everyone and believe you could not find better and I say that as someone who is generally critical of most businesses I deal with. Truly outstanding 10/10. If only every other company were as good as them.
Stephen · 29 July 2019
★★★★★ 5/5
GoogleWe were really pleased with the efforts of Robinson Jackson Plumstead team as we were buying a house in the area. Will and Darren left great first impression as we conducted 2 viewings on the property, and then in dealing with the offer. Hazel was always happy to provide updates, and chase vendors and solicitors when necessary. And finally Spencer did an amazing job with giving a final push to cut short the period between exchange and completion. Can highly recommend and will go back to them in the future myself.
Bojan · 29 July 2019
★★★★★ 5/5
GoogleI employed the services of Robinson Jackson and found the company to be incredibly professional, understanding, up to date with the market, superb with ideas and information, punctual with timing and they have successfully sold my property to the best person I could ever imagine.
Any estate agent can claim to sell your home for the best price but very few can continue to support the sale during difficult and complicated matters.
Robinson Jackson weathered all the storms with me and never gave up even though others would have.
I cannot recommend Robinson Jackson enough to any person endevouring to sell their home.
10/10 to Robinson Jackson.
Extremely satisfied customer.
Asif · 17 July 2022
Agent replied
Asif thanks so much for the review and for working with us on the sale of the property. Not an easy one but proof that if we work hard together that me can get things done. Best wishes to you for the future. Kind regards, Spencer
★★★★★ 5/5
GoogleLibby, Stuart and Connor were all great when we were renting out our flat. They were quick to respond and kept us updated throughout the process. Thank you for all your help.
Janet · 22 September 2024
★★★★★ 5/5
GoogleWe completed on our house sale today with Robinson Jackson. They have been absolutely brilliant throughout the transaction. They made an excellent video of our house and it sold for above the asking price 2 days after we put it on the market! During the whole process they have stood out as the most helpful, responsive and professional organisation we are dealing with (our solicitors are another story!). We would only ever use Robinson Jackson to sell our home in future and would recommend them to anybody hoping to sell.PositiveResponsiveness, Quality, Professionalism
Lianne · 21 June 2022
Agent replied · 20 June 2024
Thanks so much Lianne, much appreciated and we look forward to speaking to you again in a few years! Best wishes
★★★★★ 5/5
GoogleStuart Harris assisted me with the process of renting out my property. His communication was excellent and he clearly explained the various steps. He regularly followed up with me and he was super supportive. I can recommend his service without any hesitation.
Jeanne · 6 December 2024
Agent replied · 10 December 2024
Jeanne thanks so much for the kind words about Stuart Harris our Lettings manager. Best wishes for the future. Kind regards, Spencer Humble, Robinson Jackson
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