Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBig thanks to Ronan for all of his support throughout the process. He maintained good flow of communication between myself and the vendors and also kept me reassured when delays occurred from third parties, which helped take the stress out. I’m delighted to now be in my wonderful new home in time for Christmas.
Thank you RSK!
Melissa · 16 June 2021
Agent replied · 15 June 2024
Dear Melissa, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleAmazing service with a real human touch. Zarq, Liam, Andrew and Micaela were so good to me throughout the process of finding a house and moving. Even when I became the daily phonecall they were probably dreading, they were utterly professional and friendly, and I felt like they were fighting my corner every step of the way.
Jim · 16 June 2021
Agent replied · 15 June 2024
Dear Jim, I was delighted to read the comments in relation to our Northfields office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleMy wife and I could not be more satisfied with the services of RSK. Liam and Andrew were (and continue to be) incredibly helpful every step of the way. They helped us find a house that is a great fit for us and we felt that they really cared about making the experience stress-free. Thank you guys!
Gustavo · 16 June 2021
Agent replied · 15 June 2024
Dear Gustavo, Thank you for taking the time in providing such lovely comments about Liam and Andrew in our Northfields office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleExtremely pleasant experience with Jasmine she very helpful and would highly reccomend her service
Jayden · 13 April 2026
Agent replied · 16 April 2026
Dear Jayden, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asha
★★★★★ 5/5
GoogleThis agency was amazing ! Matthew was very kind and give me all the support I need to move !
All the team was very supportive !
Carol · 16 April 2024
Agent replied · 15 June 2024
Dear Carol, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotRSK Hanwell
The team at RSK Hanwell were excellent! They were always quick and very responsive to our needs, often replyng or dealing with the issue within a couple of hours - which helped for peace of mind. Really good communication and an eagerness to help in any aspect. We would highly reccomend the team over at Hanwell!J&C
JG · 5 July 2021
Agent replied · 19 June 2024
Dear JG, what a lovely review you have given regarding our Hanwell office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLiam was super helpful in our urgent search for a new home, during the lockdown, and was always really careful to take account of what we wanted. He seemed to know what we would/wouldn't like about properties, and was open and honest with us about our expectations. We are grateful for his support through the process.
Dean · 16 June 2021
Agent replied · 15 June 2024
Dear Dean, Thank you for taking the time to leave such great feedback regarding your experience with Liam and our Northfields office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with Jasmine, she was so attentive and helpful throughout.
Sumayah · 13 April 2026
Agent replied · 16 April 2026
Dear sumayah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha
★★★★★ 5/5
TrustpilotThank you so much Rianna
Thank you so much Rianna! You are so helpful and supportive. You have kept us updated with everything and you worked so hard to resolve our issue. I wish you all the best!
Salma · 16 November 2023
Agent replied · 19 June 2024
Dear Salma, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIF WE COULD WE WOULD GIVE 'RSK' SIX STARS WE WOULD!!!! We cannot recommend RSK enough. Personable and knowledgeable, thorough and patient, they were outstanding from start to finish. Paul Moynihan in particular made our House Buying experience seamless, and after 2 years of searching, we finally have a Family home. Thank you Paul and Thank you RSK. P&J
Philippa · 16 June 2020
Agent replied · 15 June 2024
Dear Philippa, Thank you for your kind words regarding our Northfields office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleWe have been relentlessly trying to contact RSK for information regarding the unexplained and (we believe) unlawful retention of our deposit for over a month and haven't had a single reply. On the rare occasion that our phone calls DO get answered, we have been told to call back and talk to somebody else because the employee we have reached has no idea about the situation or given information in direct contradiction to the information we have received from our landlord. Beyond disappointed with the service we have received.
*FOLLOWING THIS REVIEW, ACTIONS HAVE BEEN TAKEN BY RSK TO GET IN CONTACT*
Adam · 18 November 2023
Agent replied · 15 June 2024
Dear Adam, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@robertsonsmithandkempson.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThese agents were very efficient and passed on information promptly. I dealt mainly with Selina who was unfailingly polite and helpful. When problems arose, which they did, she remained calm and immediately suggested a solution. She put any new plans into action straight away and followed through with any information that resulted. A succesful sale was eventually made.
Josephine · 19 December 2024
Agent replied · 23 December 2024
Dear Josephine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah
★★★★★ 5/5
GoogleBrilliant service from Jonathan and his team they made everything easy from day 1 I can't thank them enough.
Tracy · 25 July 2024
Agent replied · 24 August 2024
Dear Tracy, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience viewing properties through RSK, Selina was extremely helpful. Would highly recommend this estate agents
Y · 25 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotRSK were tenacious and provided advice…
RSK were tenacious and provided advice through a lengthy sale process. Many thanks to Cameron and Toby at the Acton office for persevering and keeping us and the buyer on track
Benjamin · 29 November 2023
Agent replied · 19 June 2024
Dear Benjamin, Thank you for taking the time to leave a lovely review regarding Cameron and Toby. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGlad to be back at RSK in Ealing, I rented trough them when I first arrived to London, the good impression they left on me back then got confirmed now that I’m renting again with them. Dealt with Zarq and also felt the reassuring support of the entire team!
Big Thanks for the professional and smooth house rental.
Di · 16 June 2020
Agent replied · 15 June 2024
Dear Di, We are really pleased to read your positive review regarding the service from our Northfields Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThank you Matthew from the RSK team on providing us with options for our move. Great service.
Ana · 21 August 2024
Agent replied · 24 October 2024
Dear Ana, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleHaving had the delight of working with Bailey at RSK and although my search hasn’t been exactly rewarding it has still been really positive working and dealing with someone who has such an upbeat and positive attitude.
Thank you for really trying your best to find a home for me, you are a diligent, professional and really seem to care about what I’m looking for!
Mira · 21 August 2024
Agent replied · 24 October 2024
Dear Mira, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMaria is sooo easy and lovely to deal with. Been a tenant for 3 years and no complaints at all about the way queries have been handled and issues sorted.
Thank you so much, Maria 🙂💚
Dave
Chiron · 16 June 2023
Agent replied · 15 June 2024
Dear Dave, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have really great experience with Sarika. Really efficient and responsive. Everything went very smoothly. I would highly recommend RSK.
Monika · 25 June 2024
Agent replied · 24 August 2024
Dear Monika, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe dealt with Liam who has been absolutely amazing throughout securing our rental property. From our first contact, he was responsive and professional. Add the fact that we were dealing with Liam across the Atlantic. We cannot highly recommend Liam and the team at RSK for your property needs.PositiveResponsiveness, Quality, Professionalism, Value
Stewart · 16 June 2021
Agent replied · 15 June 2024
Dear Stewart, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Northfields office. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleAtmosphere is nice, and staffs working here are so friendly and kind. I love it.
Tomoaki · 21 August 2024
Agent replied · 24 October 2024
Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleEva was amazing, would recommend the company to everyone
Dylan · 25 November 2025
★★★★★ 5/5
GoogleThe team at RSK have been great in the search for our new home. Zarq has been at the forefront of our search and has been super supportive and attentive when dealing with all our queries. We can’t wait to move in. Would highly recommend.
Nick · 16 June 2022
Agent replied · 15 June 2024
Dear Nick, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
