Robertson Smith and Kempson London reviews

★★★★★ 5/5

Trustpilot

Never make a decision on price!

All I can say is never make a decision on price.RSK were one of the first agents we spoke to and after trying lots of other cheaper agents we came back to RSK who got us the offer we wanted within a month - a big regret not to go with them from the start.They're not the cheapest but they're professional, know the area, market and always have transparent conversations rather than playing any games. Carla in particular went above and beyond throughout our sales process, ensuring communication was being shared with all parties and helping find solutions to any issues that did arise.If you're thinking about selling in the area then I wouldn't look any further than RSK!

Faraz · 12 April 2023

★★★★★ 5/5

Google

RSK were really great in helping us find our dream property to rent. We're really happy in our new property and they went above and beyond to help us. Huge thanks to Zarq, Micaela and the rest of the team.

Jesse · 16 June 2022

★★★★★ 5/5

Google

I had such a good experience with this agency! Rhiannon has been helpful and understanding throughout the whole process and the house is exactly what I wanted. She made it so easy for me while even though I was travelling and working while finding a house. Very friendly and approachable.

Maria · 16 June 2020

★★★★★ 5/5

Trustpilot

I have used RSK for years to let my…

I have used RSK for years to let my property. They handle all the major and minor hassles of property rental happily and efficiently. Whether it's rent chasing or small stuff like recently replacing a washing machine. Very happy with their service

Neil · 27 March 2025

★★★★★ 5/5

Google

I wanted to thank the Agency and especially Liyah for their swift and professional approach to their job. They've been very helpful and supportive with the whole process of renting and signing the Tenancy Agreement. Highly recommended agency!

Lena · 16 June 2022

★★★★★ 5/5

Google

Matthew was very helpful and reassuring during our letting/referencing process. Thank you!

Asta · 1 June 2024

★★★★★ 5/5

Google

Superb experience dealing with this branch. Zarq was an absolute pleasure to have help me in my search for a property. Very professional, friendly with great communication and just wonderful in his role. Even though I went with an offer elsewhere I would highly recommend this estate agent.

Tills · 16 June 2020

★★★★★ 5/5

Google

Danielle is the best. She was very helpful and kind with our application. We got our dream house in no time. Thanks Danielle and thanks RSK.

Rola · 21 July 2023

★★★★★ 5/5

Google

Out of all the agents In Northfields Robertson Smith and Kempson stood out by miles. Ronan's wealth of knowledge about the market gave us comfort so I wouldn't think twice about using him again. Lauren and Kerry were very efficient in their communication and kept us up to date, would highly recommend.

Gavin · 17 June 2018

★★★★★ 5/5

Google

Amber was extremely helpful and attentive throughout the process.

Hugo · 9 September 2025

★★★★★ 5/5

Google

Great service and really nice people to deal with. Shaz has been an absolute blessing, he has been so quick to respond to any questions or concerns we may have had. RSK is by far the best Lettings Agent I have dealt with and I would definitely recommend their services.

Gul · 17 June 2019

★★★★★ 5/5

Google

Jonathan Snell was a delight to deal with and ensured our buying process was as smooth as possible. Very professional service, thank you.

Henry · 19 September 2023

★★★★★ 5/5

Trustpilot

Professional and Friendly

RSK Acton were very professional and prompt during the marketing of our property. I could not fault their service and would recommend them. Our property was let out and occupied within 5 weeks of putting it on the market.

Liz · 21 February 2022

★★★★★ 5/5

Google

Would highly recommend this estate agency to anyone! :) The team were extremely helpful, kind and polite - especially Ethan, who was extremely helpful and understanding when helping us with our property search making the whole process a lot easier for us. Thankyou!

Chloe · 16 June 2021

★★★★★ 5/5

Google

Very professional service and estate agency, with excellent sales management department. Was in touch with them for around 8 months whilst choosing a new home and eventually got the house we wanted at the price we wanted. Everything went smoothly and as to plan. Would highly recommend.

Alex · 16 June 2020

★★★★★ 5/5

Trustpilot

Zak was great!

Zak has been an amazing help with my property search, I have been looking for a property for about 6 months and have been so frustrated with the process, being inundated with completely irrelevant properties from all of these useless agents but not RSK! I was a bit snappy on the phone initially with Zak because he was asking so many questions about my search but now I understand why! He instantly came back to me with 4 properties that he would suggest viewing and my search immediately took a turn. 3 of them really put a spanner in the works because they really fit the bill! I have now had an offer accepted with RSK and I must say they have been excellent up until this point and we are nearing exchange. Fingers crossed! Well done to the whole team.

Brandon · 4 February 2020

★★★★★ 5/5

Trustpilot

Excellent Service!!

I recently sold my property with RSK Hanwell and I was very satisfied with the service they provided. I dealt with Zak and I automatically knew i was in safe hands. The team kept me informed and updated and they were clearly interested in selling my house for a good and fair price rather than making a quick sale, I received 3 offers within 2 weeks and 2 above asking price. I would highly recommend to anyone considering selling their house.

Natalia · 3 February 2020

★★★★★ 5/5

Trustpilot

I let my flat out and recently sold it…

I let my flat out and recently sold it through RSK Ealing branch. I have always found them very easy to deal with and very on the ball with information and acting on any issues that require attention. In my view, they are a highly professional team that I would use again should I be looking in the future at property in the area. My thanks to all in the Sales team and the Lettings team, in particular thanks to Kealey. I have no hesitation in recommending this RSK branch.

Mark · 23 January 2020

★★★★★ 5/5

Google

I dealt with Shirley who helped us with the questions we had. We subsequently chose to defer our decision until the new year. But Shirley and the RSK team were very helpful, so we’ll be back.

Colin · 16 June 2022

★★★★★ 5/5

Google

Very helpful and professional. Eva was especially amazing

Sonny · 7 September 2025

★★★★★ 5/5

Google

Our expereince with Duncan was excellent! Very professional, helpful, and responsive.

Shinasa · 16 May 2024

★★★★★ 5/5

Trustpilot

A big thank you to Angelina King

A big thank you to Angelina King, who took care of us and committed 100% to give us the property as first priority and conclude the offer as soon as possible.Bubbly personality and fantastic person! Grazie mille ❤️

Letizia · 22 February 2022

★★★★★ 5/5

Google

Although we spoke with several members of their sales team, Kerry was our primary agent. She was helpful with any questions we had, sped up the process to fit our time table where possible and negotiated well on our behalf. Over all very happy and would definitely recommend to friends!

Charlotte · 17 June 2018

★★★★★ 5/5

Google

Micaela in the lettings department has been fantastic. She is proactive, tenacious and her advice has been valuable. As a landlord she understood our aims and goals and delivered over and above expectations in terms of rent, service and matching with the right tenants. Her knowledge of the market is unrivalled and she promptly delivered from start, taking a lot of the stress and pressure from us. Highly recommend!

Lil · 19 September 2023