Trusted Agent profile · London
★★★★★
598 reviews across 2 platforms
116 Northfield Avenue, Ealing, London, W13 9RT
Robertson Smith and Kempson's office in London, at 116 Northfield Avenue, is rated 4.7 out of 5 across 598 reviews on two platforms, including 439 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Googlea very happy and positive experience. would thoroughly recommend
Dear Jennifer, We are delighted to read that our Northfields Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
TrustpilotBrilliant agent
Carla, Toby and their team were amazing when selling my property recently. They are always helpful and extremely proactive when it comes to marketing, viewings and getting sales over the line
5/5
TrustpilotThe RSK Acton Lettings team.
Re the RSK Acton Lettings team.Excellent, very professional team led by PriyeshKept me closely informed of viewings, negotiated new tenants and managed their moving in. Will definitely use them again.Neil Kerr ( multiple B2L owner)
5/5
GoogleExcellent service respectful and polite very happy
Dear Marcia, We appreciate you taking the time to submit your review regarding the service you received from our Northfields Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
GoogleExcellent assistance from Tim Crowley and Sangeeta.
Dear Richard, Thank you for your review regarding your experience with our Northfields Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
TrustpilotThe staff are very friendly and…
The staff are very friendly and helpful.Its lovely to be greeted with a warm welcome and smile especially when dealing with Zak Awan, he whose so friendly and helpful.It's a pleasure to work with you...
5/5
GoogleExcellent and friendly service. Recommended
Dear Muhammed, We are really pleased to read your positive review regarding the service from our Northfields Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotExcellent team
Excellent team, and very good service. Kept me updated with the viewings and my flat was rented in less than two weeks. Will definitely use them again. Thank you RSK.
5/5
Trustpilot⭐⭐⭐⭐⭐
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotVery happy with the service provided by…
Very happy with the service provided by the team at the Hanwell office when recently selling my house. Happy to recommend RSKDeborah Clune
5/5
TrustpilotGreat experience with RSK Acton
Great experience with RSK Acton, Carla’s service was better than we could have ever asked for. Would 100% recommend.
5/5
TrustpilotFantastic service
Fantastic service was provided by Carla who was very helpfull and helped me with any queries we had
5/5
GoogleRating only, no written review.
5/5
GoogleAndrew Healy did an excellent job in finding a long-term tenancy. An excellent service. Friendly. Professional. Efficient. Could not ask for more. Thank you!
5/5
TrustpilotJonathan Hard working agent
Jonathan Hard working agent, always working for the seller to achieve top price and not a quick sale. Worth any commission.
5/5
TrustpilotReally excellent service by RSK for…
Really excellent service by RSK for both sales and rentals. Helpful, reliable and good customer service.
5/5
GoogleAndrew Healy as been a pleasure to work with. RSK have been very professional and responsive.
5/5
GoogleRating only, no written review.
1/5
GoogleVery bad service -
5/5
GoogleRating only, no written review.
Dear Herosia, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleExcellent service
Dear Michael, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a review . Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear FingazFT, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Amit, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Anthony, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robertson Smith and Kempson's London office has 598 reviews across two platforms: 439 on Google, 159 on Trustpilot (across the whole business).
Robertson Smith and Kempson London is rated 4.7 out of 5 across all 598 reviews, and 4.8 out of 5 on Google from 439 reviews.
Yes. In The Trusted Agent 2026 awards: Robertson Smith and Kempson, London won Platinum.
Robertson Smith and Kempson London, 116 Northfield Avenue, Ealing, London, W13 9RT.
