Trusted Agent profile · London

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Ringley Limited London reviews

★★★★★ Excellent

891 reviews across 1 platform

1 Castle Rd, London, NW1 8PR

Ringley Limited's office in London, at 1 Castle Rd, is rated 4.5 out of 5 across 891 reviews on 1 platform, including 891 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

891

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Ringley Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Ringley Limited London won awards at the Lettings Agency of the Year Awards in two years, most recently 2014.

Lettings Agency of the Year winner in two years: 2014, 2012.

Lettings Agency of the Year by year, 2014 to 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

RESI Awards

Ringley Limited London won awards at RESI Awards in two years, most recently 2018.

RESI Awards winner in two years: 2018, 2015.

RESI Awards by year, 2018 to 2015

Source: RESI Awards winners lists, as published, linked by year.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Google

Typically very responsive individuals and capable of dealing with complex matters when more responsible parties are involved. Experienced and knowledgeable directors who can take responsibility to put in place long-term cost-effective plans.

Roberto · 22 May 2022

Agent replied · 15 November 2023

Dear Roberto - this means a lot to the whole team here - building safety is a minefield and long before Michael Gove said he was going to help leaseholders let down by developers - together we found a path and works are getting done.

5/5

Google

John really helped with a leak from the flat above and was really helpful in getting the problem sorted, he’s a genuine delight to deal with and a testament to the company.

Lee · 22 May 2022

Agent replied · 15 November 2023

We understand a leak can be stressful and thank you for recognising John

5/5

Google

Really impressed with the work you have been doing, some very top staff working hard. Keep up the good work Ringley Team

I · 22 May 2023

Agent replied · 15 November 2023

Thank you for taking the time to leave your feedback

5/5

Google

A well-earned word of praise for Charlotte Bradley on the Admin Team. Always friendly, always on the ball and a fast communicator.

Dan · 22 May 2023

Agent replied · 15 November 2023

Thank you for acknowledging charlotte's hard work and taking the time to leave a 5 star review

5/5

Google

Don't know what I'd done without them in relation to cladding issue on one of my apartments. A real god send. Thanks.

Wayne · 22 May 2023

Agent replied · 15 November 2023

Thank you for your 5 star review

5/5

Google

Excellent service. Very nice staff member.

Hang · 22 May 2024

Agent replied · 15 November 2023

Thank You

5/5

Google

Good and quick communication with Josh!

Kristýna · 22 May 2024

Agent replied · 15 November 2023

Great to hear Josh kept you updated

1/5

Google

Utterly unresponsive to residents or tenants needs and appear to chose themselves what and how to manage. …

Ronan · 22 August 2023

Agent replied · 15 November 2023

Dear Ronan It is a shame you have blocked Catherine's phone as we had hoped to speak to you … More

5/5

Google

I live abroad and wanted to purchase a flat for investment. The staff at Mackay visited some local flats, took photos between us we chose a suitable one. It was an excellent choice! After they had organised a few necessary repairs, tenants …

Susan · 6 September 2019

Agent replied · 6 September 2026

Thank you so much for your positive comments. We were glad to help.

5/5

Google

Good relationship management. Very responsive

Adesanya · 22 May 2024

Agent replied · 30 December 2023

Thank You

5/5

Google

Amazing service and response time

OTK · 22 May 2024

Agent replied · 30 March 2024

Thank you for your review

5/5

Google

Really helpful, really communicative, really supporting. Couldn’t fault the service. Thank you!

Jacob · 23 December 2023

Agent replied · 30 December 2023

Thank you, was your review for a specific member of the team?

5/5

Google

Outstanding and amazing service provided by Karl Bradley in particular in relation to my properties in Avante, Kingston - Himan

Sunrise · 22 May 2023

Agent replied · 15 November 2023

What great feedback for Karl - thank you for your five star review

5/5

Google

Cleaning for building has been great, over 7 floors and very messy people but Ana always does a good job.

P · 22 May 2023

Agent replied · 15 November 2023

Thank you for your 5 star review, Anna is an asset

5/5

Google

Prompt and accurate response

Dilashini · 22 May 2024

Agent replied · 15 November 2023

Thank you for leaving a 5* review

1/5

Google

The most useless management company. they used to manage my flat and were dishonest and useless. I now sold my flat one year ago and they keep sending me ground rent request. Avoid at all cost!!!

Raphael · 22 May 2024

5/5

Google

Very clear and professional

David · 22 May 2024

Agent replied · 15 November 2023

Thank you for your review

5/5

Google

Maria Amazing cleaning lady

Fausat · 22 May 2024

Agent replied · 30 December 2023

Thank you for leaving Maria a 5* review

5/5

Google

Excellent and heart warming

With · 22 May 2024

Agent replied · 21 March 2024

Thank you for your five star review, was there anyone in particular that you would like to mention?

5/5

Google

Polite and professional staff.

Shivani · 22 May 2024

Agent replied · 21 March 2024

Thank you for your five star review, is this for anyone specifically within the team?

5/5

Google

Thank you so so much to Anthony for his help! He's been extremely efficient in helping us turn the water back on, as the plumber forgot to do so!!!

Sastrid · 22 May 2022

Agent replied · 15 November 2023

Here to help. Feedback was passed onto plumber - in monitoring no complaints about plumber since.

5/5

Google

Adam sold a house for me in Stansted. He acted professionally and diligently throughout and kept me regularly informed of potential interest in the property, whilst also achieving full asking price in a tough market. Would highly recommend!

Stuart · 6 September 2020

Agent replied · 6 September 2026

Thank you Stuart. It was a pleasure acting for you and your family.

5/5

Google

We have been working with Dominic Chan, he communicates well and dedicated to the job. Pleasure to work with.

Bonus · 22 May 2023

Agent replied · 15 November 2023

Thank you for taking the time to leave a review and acknowledging Dominic's hard work

1/5

Google

An absolute disgrace … An absolute disgrace about this company managing my block. No one shows full interest for the residents especially in difficult circumstances like the full site …

Madalina · 22 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ringley Limited's Google reviewsLeave Ringley Limited a review

Questions about Ringley Limited London

Has Ringley Limited won any awards?

Yes. Ringley Limited won Platinum in The Trusted Agent 2026 awards. It also won Winner for Property Manager of the Year at RESI Awards 2018, and 3 other industry awards since 2012.

Reviews may appear on more than one platform.

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