Trusted Agent profile · London
Verified
★★★★★
890 reviews across 1 platform
1 Castle Rd, London, NW1 8PR
Ringley Limited's office in London, at 1 Castle Rd, is rated 4.5 out of 5 across 890 reviews on 1 platform, including 890 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Ringley Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMackays are a great Agent the presentation of our property was first class. If you are lucky enough to get Ollie or Michael as your Agent you will not be disappointed. They are punctual smart well spoken and considerate at all times. They put every effort possible into selling our property and the communication with us was exceptional. Thoroughly recommend
5/5
GoogleAwesome people and service. Kudos to Georgia and Nigel
Great to hear you have had a positive experience and Georgia has been able to assist
5/5
GoogleVery happy with Ringley’s regular update, and care about our safety and security. Wonderful team work, very effective.
Thanks for the review Grace!
5/5
GoogleDominic sorted out a parking issue we had
Hi Ian It is great to hear Dominic was able to resolve your parking issue
5/5
GoogleExcellent friendly service, always on hand to help
Thank you for your 5* review
1/5
GoogleNegligent. Have not fixed the main property gate and are responsible for several trespassers coming onto the property. …
1/5
GoogleRude, ignorant, unhelpful and absolutely do not serve their customers as they should. …
Hi Steve If we have a rogue here at Ringley I would be pleased to discuss this with you my name is Kate Robinson and I am head of estates. As I cannot find which … More
5/5
GoogleOur experience with Ringley has been excellent! Their response time was immediate and everyone we spoke to was very friendly and extremely professional. Our communal areas are always spotless and when we had a problem with the gate to the car park of our block of flats, Ringley arranged to repair it in record time!
5/5
GoogleTrustworthy, easy, straightforward agents to help us manage our rental without unnecessary stress.
Many thanks for your 5 star review
5/5
GoogleI’ve had numerous dealings with Mackays and find their service to be fantastic Rachel who works in the Lettings department is especially helpful Definitely a 5 ⭐️
Thank you for the review Darren. You have always been a pleasure to deal with also.
5/5
GoogleA responsive and efficient service from the estate agent Joanne. Excellent communication, friendly and helpful.
Hi Carla, thank you for your kind words and 5 star review!
5/5
GoogleFantastic service would 100% recommend!!
Thank you for taking the time to leave a review
5/5
GoogleOMG these guys know what they are doing....my tenants are now exemplary ! Thanks to Ringley's pro-active property management team they now no longer hang washing on their balconies and turn the music down at 9am !! Made my life a whole lot easier and they pay their rent on time !!
5/5
GoogleI have had dealings with several estate agents and Mackays are streets ahead both on their sales And marketing teams. They’re responsive to calls/messages throughout the processes, And a lovely friendly team.
1/5
GoogleNot good service at all. I will never recommend these agents.
I am so sorry you feel this way. However I dont believe you have had contact with our company. I would like to invite your to send me your thoughts directly to me the director at adam@mackayproperty.co.uk, I would love to discuss your views and arrange a call. Like I said my team and I cant relay having any contact with you. However if you have ill be happy to hear from you. If not, please do not post fake reviews.
1/5
GoogleTerrible management company
Hi Oshane, I am sorry that you have had an experience with us which would make you feel this way. Could you please drop us an email at quality@ringley.co.uk with more detail, so we can review the service you have received and what we can learn from it.
1/5
GoogleLift broken for 3 weeks and counting… it makes the £240 a month service charge for our little 1 bed flat feel not worth it at all… especially when every time something goes wrong we have to constantly chase Ringley. …
1/5
Google1 star is too much but couldn’t review with less. Moved into a new build, charged everyone incorrectly for 2 years, promises made and broken (never tried to redeem themselves), windows cleaned after 18 months moving in. Broken window …
5/5
GoogleMiroslav Novak from Ringley has worked at Clarendon Road for the past 4 years. During this time, I found Miroslav to be a great support. I was particularly impressed by his awareness of property management knowledge, his aplomb when dealing with influential stakeholders, and his patience when listening to shareholders requirements.
5/5
GoogleVery pleased with Sarah from letting department, she helped me out to rent out a flat quite quickly, easy forms to fill out, everything went smoothly! Thank you!
4/5
GoogleWe used Ringley for a lease extension for our property. The team was very professional and efficient throughout the full process, regularly keeping us updated with progress, and ultimately negotiated a good position and outcome on our behalf. Would definitely recommend them for this type of work.
5/5
GoogleI have found Ringley Chartered Surveyors to be extremely helpful, professional and responsive. Every enquiry and concern is answered promptly and acted upon in a thorough and timely fashion. My wife and I feel the management of River heights where we live is in excellent hands.
5/5
GoogleExcellent customer service from start to finish, quickly responding to all communications. A pleasure to deal with.
Hi Tom, Thank you so much for your review. Was a pleasure dealing with you also.
5/5
GoogleFantastic Service, if you are looking to rent a property I would highly recommend using Mackay properties
Thank you so much for the kind review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ringley Limited, London won Platinum.
Send Ringley Limited a message.
