5/5
GoogleSwift response and clear communication from Billy!
Trusted Agent profile · London
Regent Letting and Property Management London reviews
★★★★★
362 reviews across 2 platforms
Broadwall House, 21 Broadwall, London, SE1 9PL
Regent Letting and Property Management's office in London, at Broadwall House, is rated 3.8 out of 5 across 362 reviews on two platforms, including 285 Google reviews rated 4.1.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
Trustpilothonest and prompt replies
honest and prompt replies. nice attitude by Amir our property manager
1/5
GoogleI had contact with B. regarding renting in Georgette Apartments and expressed interest. They confirmed a viewing verbally but did not show up. Very unprofessional. I'll stay away.
5/5
GoogleHad a wonderful experience with Maddie! She helped us find a new flat and helped us from the very beginning from answering all our questions promptly to getting all the documents ready for us. Highly recommend!
5/5
Trustpilotkimberly helps me a lot.
5/5
GoogleCharlie Anyiam and Madeleine Buckland are incredibly responsive, polite, and knowledgeable. Their quick responses and expert guidance made for my recent letting experience, and I couldn't be more pleased with their service. Thank you.
5/5
GoogleShout out to our lettings agent Bailey, who did such an amazing job of securing our dream property - super quick with responses & worked around the clock to make it happen!
5/5
GoogleWe had a great experience renting with Regent! Our property manager, Paul Crowhurst, went out of his way to provide attentive service and a very efficient move out. Thank you again :)
5/5
GoogleTatiana,,was always helpful and very professional,,if we ask for help she response on time ,and deal it sooner ,,,we are very happy with the service, so thank you!!!
5/5
GoogleOur experience in securing a new flat has been seamless with our agent, Bailey. The communication has been clear and efficient throughout the process.
5/5
GoogleMr Borg (Scott Borg) treated me with wonderful service, his kindness and patience impressed me greatly. Thanks a lot!
5/5
GoogleGreat service. Bailey managed to get us the apartment we wanted and help progress the application quickly so we could move in on the date we wanted.
1/5
TrustpilotIncredibly unhelpful
Incredibly unhelpful. Did not understand what I was asking for which was completely reasonable. Refused to provide directors' details for unexplained reasons. Refused to answer emails. Shocking service. Quite simply answer emails in a timely & constructive fashion. Also refused to speak!
5/5
Googlethe best experience since we started with Regent has been with Jadwiga King. she is amazing and has worked hard on our behalf...very reliable, professional, understands what is needed and delivers!
5/5
GoogleAmazing service, maddie was so helpful and friendly, she answered all my questions comprehensively and made sure that I get what I wanted. Would definitely recommend.
5/5
GoogleThey were incredibly knowledgeable about the local market and provided me with invaluable advice as an overseas investor. Their communication was excellent, and I felt completely confident in their ability to manage my property.
5/5
GoogleThe agent, Scott who helps us with the application, is really helpful and reply promptly. Very good service
5/5
GoogleGreat experience renting through Regent. Any faults with the property are quickly remediated, and the agency is very responsive to queries in general. Renewal of my tenancy was handled quickly and professionally by my agent James. Looking forward to a continued tenancy!PositiveQuality, Professionalism
5/5
GoogleLina provided exceptional service during my stay. Her attention to detail and dedication to ensuring a comfortable experience were truly remarkable. I highly recommend her for her professionalism and warm hospitality.
5/5
GoogleGreat experience with Scott. He was quick to respond and made the whole process easy and enjoyable.
5/5
GoogleStella provided outstanding service, exceeding all expectations with her professionalism and care. Every interaction was a delight, truly deserving of a 5-star rating.
5/5
GoogleJames Tidy, the property manager, has been outstanding. He efficiently addressed the maintenance issues and consistently kept me informed about the progress.
5/5
GoogleSeamless rental process with Regent made possible by Adam. He was very responsive, friendly and proactively helpful.
1/5
TrustpilotAVOID it’s 3 months and no deposit back…
It’s been 3 months still no deposit back and no word from Agata or Ieva the agents who were so quick to reply to our emails when they needed money from us. All I need to know is will we ever get our deposit back or we have to take legal actions?
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