Trusted Agent profile · London

Regent Letting and Property Management London reviews

3.8

★★★★★ Good

362 reviews across 2 platforms

Broadwall House, 21 Broadwall, London, SE1 9PL

Regent Letting and Property Management's office in London, at Broadwall House, is rated 3.8 out of 5 across 362 reviews on two platforms, including 285 Google reviews rated 4.1.

Google logo

4.1 / 5

285

Reviews on Google

This office

Trustpilot logo

77

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Louise manages our property with skill, efficiency and dedication. Always responsive and available. Treats the property like her own.

Kalish · 28 April 2024

5/5

Google

I had Bailey as my agent, he’s been really helpful in providing concrete information in regards to the tenancy

Carlos · 29 March 2024

5/5

Google

Elena, Charlie and the Regent team helped me with finding an excellent flat to rent in Wembley park. Very professional and safe team to work with, very appreciative.

Yanik · 27 August 2023

1/5

Trustpilot

Avoid!

They hold off about 30% of our deposit for some investigation which has been ongoing for about 1.5 years already! Not responsive.Avoid!Our manager - Paul Crowhurst

Stephen · 11 October 2023

5/5

Google

Stella helped me when I needed the most. She is a great professiinal and always Kind and helpful

Celia · 29 March 2024

5/5

Google

Adam helped us to find a new rental property- great, quick, professional communication.

Kimberley · 29 March 2024

5/5

Google

We recently renewed our lease through Regent Letting & Property Management with the help of James Lamizdin - he was very responsive and made the process smooth, ensuring the landlord took into account our conditions for renewal.

Viktoriya · 11 January 2022

1/5

Trustpilot

Poor service

Poor service, was not informed if my offer for a flat was accepted phoned numerous times without any call backs and gave up in the end, not even sure if the landlord had seen our offer for the flat. Shockingly bad customer service.

Mr · 20 October 2020

5/5

Google

Rating only, no written review.

Nicole · 9 October 2026

1/5

Trustpilot

A very unprofessional company

A very unprofessional company. Their standard of communication is terrible and there is a complete lack of interest in looking after you once you signed up to them! Please stay away if you want no stress!

I · 14 November 2018

1/5

Trustpilot

Very fishy

Very fishy, I had some doubts after a conversation with them. Thanks god I read the reviews. The conditions are very unrealistic...

Ollie · 5 May 2022

1/5

Google

Rating only, no written review.

Alara · 9 April 2026

1/5

Google

Rating only, no written review.

Urte · 2 April 2026

5/5

Google

Rating only, no written review.

Peter · 2 April 2026

1/5

Trustpilot

Worst property managers

Worst property managers. They kept on asking me to pay a renewal fee that I have already settled and given evidence against 3 times now.

Kevin · 20 November 2019

1/5

Trustpilot

Still no deposit back and no word from…

Still no deposit back and no word from any of the agents. It’s been 5months since we moved out

Jeicy · 24 February 2021

1/5

Google

Rating only, no written review.

Nanrui · 9 October 2025

1/5

Google

Rating only, no written review.

Hao · 23 September 2024

Agent replied · 23 October 2024

Hi Hao, please email us with more detail at info@regent-property.com and we will be happy to assist you.

5/5

Google

Rating only, no written review.

Matteo · 23 September 2024

3/5

Google

Rating only, no written review.

Johnny · 27 July 2024

5/5

Google

Rating only, no written review.

Rose · 27 July 2024

5/5

Trustpilot

Rating only, no written review.

Timothy · 12 June 2024

5/5

Google

Rating only, no written review.

Carina · 28 May 2024

5/5

Google

Rating only, no written review.

Mr · 28 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Regent Letting and Property Management's Google reviews
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