5/5
GoogleMatt, Hetal, Mary and the team showed enormous determination to help us sell our property - despite numerous set backs they diligently carried on and we got it over the line ! Well done to you all. With our thanks Mo & Nick
Trusted Agent profile · London
Rash & Rash London reviews
★★★★★
243 reviews across 1 platform
Suite 1 39/41 Chase Side, London, N14 5BP
Rash & Rash's office in London, at Suite 1 39/41 Chase Side, is rated 4.9 out of 5 across 243 reviews on 1 platform, including 243 Google reviews rated 4.9.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleWe just completed the sale of our mum's flat through Rash & Rash. The communication throughout the listing to eventual sale was excellent. Our thanks to Hetal, Mary, Claire and Matt.
5/5
GoogleMatt, Mary and Claire were wonderful from start to finish. Always available and always happy to help and resolve issues that arose. I don’t think we would have got there without them. Thanks so much Team Rash & Rash!
Agent replied · 22 June 2023
Thank you for the lovely comments. Really hope you are enjoying your new home. I am sure you will make it as stunning as your previous.
5/5
GoogleI have nothing but good words ,professional friendly, on the ball and efficient with a wide scope of knowledge and customer care Hetal was there from start to end what a great service which I will 1million % use in the future. Thanks goes out to Hetal and the whole team.
5/5
GoogleHelpfull, easy to communicate and nice people to talk to
Agent replied · 14 April 2026
Thank you for taking the time to leave us a review Omer. We are glad you had a positive experience with us all at Rash & Rash.
5/5
GoogleVery good service from the team, Hetal was a great interface with our buyers and kept us informed and Mary was always chasing things up in the background
4/5
GoogleWe can only reiterate what many others have written - they all work professionally and ethically, providing an excellent service. Dealing with Matt and Mary made themselves available to support us every step of the way. Thanks for your help which was much appreciated.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 22 June 2023
Dear Ros, Thank you for taking the time to leave us a review. We greatly appreciate your kind words and your trust in our team. It's lovely to hear that you found our service excellent and that Matt and Mary readily supported you throughout the process. We strive to work professionally and ethically, ensuring our clients receive the best possible service. Your appreciation means a lot to us, and we are grateful for the opportunity to assist you. If you ever need further assistance in the future, please don't hesitate to reach out. Warmest regards, Rash & Rash Estate Agents (Southgate)
5/5
GoogleA great experience with Rash and Rash Southgate (Hetal and Mary), from initial viewing of the flat to completion
Agent replied · 15 January 2026
Thank you for taking the time to leave a review for us Tony - Hetal and Mary will be delighted to see your feedback. Thank you for choosing Rash & Rash Southgate, we wish you all the best in your new home!
5/5
GoogleA massive thank you to Hetal from Rash&Rash for the amazing support during the sale of our property. She kept us informed at every stage and was always available. She is clearly well experienced and a warm, approachable person.
5/5
GoogleWe had an excellent experience with Rash & Rash from start to finish. Matt, Hetal and Mary provided an exceptional service in selling our family home. They went above and beyond and were very professional, efficient, communicative, warm and friendly. I would highly recommend Rash & Rash to anyone looking to sell a property.
Agent replied · 24 October 2024
Thanks Savoula, Hope Mum & Dad are all settled in. Let me know when I can swing by for a coffee with a house warming gift.
5/5
GoogleExcellent service by Hetal and her team, thanks for all your hard work.
5/5
Googleamazing team, super helpful in comminucations, super hlepful in sorting out our rental of a properly they manage and really friendly :)
Agent replied · 14 April 2026
Thank you for your lovely feedback Mahdi! We’re so glad you found the team helpful and friendly, and it’s great to hear the rental process went smoothly for you.
5/5
GoogleI recently had the pleasure of working with Rash & Rash to find my new home, and I couldn’t be happier with the experience! From the very beginning, their team was professional, attentive, and dedicated to understanding my needs. Mrs Hetal my agent, was exceptional. What truly set Rash & Rash apart was their commitment to supporting me throughout the entire process. They guided me through each step, from property viewings to negotiations, ensuring that I felt informed and empowered to make the right decisions. Thanks to Rash & Rash , I found the perfect house that I can now call home. I highly recommend them to anyone looking for a dedicated real estate team. Their expertise and friendly approach truly made the home-buying process enjoyable and successful!
5/5
GoogleWe use Rash & Rash for both sales and lettings. Great service from Hetal for sales and fantastic communication, keeping myself and sister up to date on everything. Matt the owner is also very hands and available should you have any issues and deals with them promptly. I could never go back to using a larger chain estate agents!
5/5
GoogleClaire and the team at Rash & Rash have been very informative and helpful taking over management of our property portfolio. They are very friendly and when any problems have occurred with our properties they have been dealt with promptly. Highly recommended.
5/5
GoogleExcellent, always available and detail-oriented. The staff are friendly but persistent and pushed our sale through in a timely fashion.
Agent replied · 14 April 2026
Thank you for your kind words Ian. We’re delighted to hear the team’s persistence and attention to detail helped your sale go through smoothly.
5/5
GoogleI can’t recommend enough - professional, reliable and always available. Outstanding service.
Agent replied · 14 April 2026
Thank you so much for your review Inna, Mary & Rikki were delighted to guide you through your first purchase together - we wish you both all the best in your new home.
5/5
GoogleWe were assisted by R&R as tenants and they were very helpful - Hetal kept us informed during the sale of the flat and ensured everything went smoothly for us!
1/5
GoogleHad to spell my email address to his secretary 7 times before she got it. Very frustrating indeed! Mr Turner the owner, then telephoned me asking what what type of tenant I would like including what ethnicity I would prefer, which I found very odd and a little offensive. Undervalued the rental income, talked over me. I wouldn’t be able to deal with this agency so I will not give them the opportunity to let my property. If you decide to reply to this review Rash and Rash,, please note that My phone records all my conversations and I have witness to my conversation. 16/09/2022 In response to your response No need to find anything strange…. The house was let yesterday to a tenant who passed credit and holds a professional position within the NHS. Correct… it has been a testing week but as a professional landlord I do like to cross the Ts and dote the Is to ensure other landlords see my experience. Thanks for also admitting that you asked if I had a preference to the heritage of perspective tenants, Other Landlords may have asked you this but I would presume they are racist and unprofessional, maybe you assumed I was one of them. I suggest that you do not accommodate such Landlords to maintain the policies that you say you uphold. In terms of liableness,, I don’t think so. However,, if you fancy it go for it and I’m confident that my legal team will bring you to realise reality. This review has been copied and documented. Please invest in a hearing aid for your secretary. Best
Agent replied · 22 June 2023
Dear Mr Marino, I am sorry that you felt the need to write a negative review. Mary who you spoke to had trouble hearing you due to what sounded like a car indicator in the background. I trust you subsequently received our fee structure by email. You did provide Rash & Rash an opportunity to bring potential tenants to your house but I explained that I only work for signed up clients. We can then focus on clients with full marketing and I explained that we do not work on an ad hoc basis. We let two houses within 50M of your house and achieve a mkt rent. The figure you quoted was £200 higher and without visiting your house, it appeared bullish on paper. I found it strange that even though you have received this higher figure from two potential tenants via the existing marketing agent, that you had not entertained these offers. This lead me to question which tenant you were searching for? I believe you said they were not “professional enough” and one couple were expecting another baby and you didn’t feel the property was a good fit. This lead me to question was there a certain ethnicity you were seeking as unfortunately, some landlords hold prejudice. At Rash & Rash we do not hold any prejudice and our diverse landlord / tenant base is evidence of this. Your review is bordering on libellous and I would invite you to email this recording to me so I can provide this to our legal representatives for a further response. It appears that you have had a very testing week as you have made three 1 star reviews of companies just in the last week. I am sorry we have added to your frustration. I welcome your comments on Matt@rashandrash.com
5/5
GoogleWe bought a home in the Southgate area. Great help from Hetal, Mary and Matt. Great experience from start to finish.
Agent replied · 14 April 2026
Thank you, we’re thrilled Hetal, Mary, and Matt could make your experience a great one!
5/5
GoogleAbove and beyond is an understatement to the service Rash & Rash provide. As well as their extensive experience, genuine knowledge of the market, and being total professionals throughout the process, Matt, Hetal and Mary all have excellent people skills (rare in this business) and are brilliant to deal with. We have been with other agents in the area before and none even came close. They found us a great buyer in a difficult market and helped them and us at every stage. Can’t recommend highly enough! *****
5/5
GoogleHetal and Matt were very friendly and helpful throughout. Their communication was great and a potentially difficult purchase went smoothly because of them. We are looking forward to moving into our family home.
5/5
GoogleAlways professional, dedicated, trustworthy and quick to respond. Rash & Rash and the team are really fantastic!
Agent replied · 14 April 2026
Thank you for your kind review Dorina, we understand that prompt communications are invaluable to everyone.
5/5
GoogleJust wanted to say thank you rash & rash expecally to claire just a lovely lady helpfull , understanding, also caring for every each person and tried her best to make sure she makes every tenant happy , would recommend using RASH & RASH very happy customer , also they answerr your questions there and then and make sure they get back to you with answers And now we are moving in to our new home once agian thank you rash & rash
Agent replied · 22 June 2023
Dear Christina, many thanks for your review and we hope you are settled in your new home and the three of you will be very happy. Always here to help. Regards Rash and Rash Team Southgate's Original Estate Agent.
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Tell us what you need and we'll put you in touch. Rash & Rash London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
