5/5
TrustpilotVery Good service
Very Good service. Gina is very friendly and reliable. Would definitely recommend using this service.
Trusted Agent profile · London
Portico London reviews
★★★★★
1,305 reviews across 2 platforms
163-165 Hoe Street, London, E17 3AL
Portico's office in London, at 163-165 Hoe Street, is rated 4.2 out of 5 across 1,305 reviews on two platforms, including 246 Google reviews rated 4.4.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSamantha was extremely professional and…
Samantha was extremely professional and reliable, everything was done in a timely manner. Highly recommend!
5/5
GoogleSean has been really helpful, understanding and professional throughout our tenancy. Excellent customer service!
4/5
TrustpilotVery Happy with the Service
They manage 8 properties for me. Very good service Marc Macilveney is excellent. Reliable and responsive.
5/5
TrustpilotGreat experience
Great experience, great viewing and service. Sales advisor was on time and very polite, thank you Mr Dos Santos
Agent replied · 19 June 2024
Dear Tashan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat experience with the Woodford…
Great experience with the Woodford office. Annie and Filiberto made everything easy.
5/5
TrustpilotAlex has been very responsive and…
Alex has been very responsive and attentive to details. Great company to use, recommended!!!
5/5
TrustpilotSamuel was very quick and efficient
Samuel was very quick and efficient, will definitely use Portico again !
5/5
GoogleTotally recommend this company for a first time rental because all the stuff members was really patient and super helpful during our renting process especially miss Gergana Petrova who was our agent, really appreciate all the help from her
5/5
TrustpilotHelpfull and got me a place in this compatitive market
Friendly, Helpfull and got me a place in this compatitive market. Good frequent calls with updates/ requests for information.
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day! Many thanks, Customer Care Team
5/5
TrustpilotBrilliant service at Portico
Brilliant service at Portico! Salman Peerally especially is very friendly, diligent and has made the process run smoothly.
Agent replied · 19 June 2024
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy partner and I have recently rented a property through the Portico Walthamstow branch and have had a fantastic experience. Our estate agent, James Wackett, was efficient, helpful and friendly, and we would very much recommend him and this branch.
5/5
TrustpilotMolly was great
Molly was great - super helpful, not pushy and quick with responses.
5/5
TrustpilotGrazyna from Portico’s Accounts…
Grazyna from Portico’s Accounts department has been absolutely superb in providing timely, helpful and clear support and advice in managing the paperwork my property. This has been especially so as I have temporarily withdrawn my property from the market to help refurbishment and there was no obligation on her part to assist. Well done Grazyna and thank you.
5/5
TrustpilotWe had Zudi doing the bathroom work
We had Zudi doing the bathroom work. He did a really good job and is being very friendly and helpful. I’m very happy with the job he has done.
5/5
TrustpilotMagda from accounts is always so…
Magda from accounts is always so helpful! Thank you Magda!
5/5
TrustpilotGreat company
Great company , Magda is amazing from accounts, always helpful
5/5
TrustpilotGrazyna Kotarba has been fast and…
Grazyna Kotarba has been fast and efficient with all enquiries
5/5
TrustpilotWell Done to Portico Property Management Team
We have been working with the Portico Property Management Team over a number of years as a contractor of property maintenance issues and we have found their team to be professional, helpful, understanding and responsive in their approach. A special mention has to be given to to Ieva who is always very efficient and pleasant to deal with.
5/5
TrustpilotJade Pope is an excellent agent!
This agency and its all members were polite and our moving process was so easy! Thank you so much!
Agent replied · 19 June 2024
Dear Abdirimova,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAccounts department have been very…
Accounts department have been very helpful managing my let property. THank you Yuliya
5/5
TrustpilotI highly rate Portico
I highly rate Portico. Tom is my contact there and is very helpful.
1/5
GoogleI had an appointment with Portico to come and value my house, before Christmas. No one turned up and when I phoned it just rang and rang. No one has contacted me since to explain / apologise. I will be taking my custom elsewhere and will warning anyone against using this agent.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleLeah was extremely helpful in helping us find the right property we were looking for.
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