5/5
TrustpilotThanks to Molly and team very helpful
Thanks to Molly and team very helpful. Would certainly use again.
Trusted Agent profile · London
Portico London reviews
★★★★★
1,305 reviews across 2 platforms
163-165 Hoe Street, London, E17 3AL
Portico's office in London, at 163-165 Hoe Street, is rated 4.2 out of 5 across 1,305 reviews on two platforms, including 246 Google reviews rated 4.4.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat experience with Portico Woodford…
Great experience with Portico Woodford office. Annie visited our property and gave us a full understanding as to what's involved in the letting process. We were unaware that how involved the entirety of the process is, & the complexity involved. We plan on marketing our property with portico in the new year. Thanks again
5/5
TrustpilotExcellent work from Helene and Sonya
Excellent work from Helene and Sonya. Helped us out with urgent repair work organising a vetted handyman in very short order and then a full replacement by a qualified workman at a reasonable price. They were highly communicative, keeping us in the loop and responding very quickly. Can highly recommend Portico and these two in particular.
5/5
TrustpilotHelpful
Helpful, good listener and proactive. Thank you Charlene
5/5
TrustpilotVery professional and trustworthy team…
Very professional and trustworthy team both in sales and after offer accepted.
Agent replied · 19 June 2024
Dear Daniel,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat estate agents
Great estate agents - very helpful in my house hunt
Agent replied · 19 June 2024
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GooglePortico did a good job liaising with our landlord to get some urgent works completed in our bathroom. The workmen they provided were friendly and professional, did a good job fixing the problem, and maintained appropriate Covid safety measures at all times. As works go, this was a good experience.
5/5
TrustpilotGreat service from.Portico
Great service from.Portico. Thanks Henry and Mikeala
5/5
TrustpilotVery lovely and good customer service!
Very lovely and good customer service!Very nice staff, there are also always there when I need them which made it very easy for me as I needed them a few times urgently and it’s been great with the contact, just a shame I couldn’t give more than 5 stars because I’d highly recommend this company!
5/5
TrustpilotSanyah, Portico
Sanyah was very helpful and professional.
5/5
TrustpilotGreat letting agent
Everyone we have dealt with from the moment we viewed the property has been kind and helpful. Ieva our property manager has been incredibly helpful and fast to deal with any issues we have had with the house since living here. I would definitely recommend living in a Portico Managed property.
5/5
TrustpilotMagdalena most helpful
I have been working with Magdalena from accounts lately and have to say she has been very helpful and professional. She has always kept me up to date with my financial matters. I would like to thank her for her customer support and promptness and making my life a lot easier.
5/5
GoogleWe were looking for a long time for a place, but once we got in contact with Sanyah at Portico, we were able to find a place that we like. She helped us find a pretty apartment. The service was very good and very accommodating of our needs and timeframe. I will recommend
5/5
TrustpilotHelen /Accounts Portico
Helen takes care of my rental statements and fund being transferred to my account.It is always on time and deposited immediatelyShe is very polite and professional at all times.Provides an excellent service and resolves any issues you may with your property.I would recommend her to take care of all your accounting needs.A happy landlordSammi
5/5
Trustpilot10/10
Very responsive and helpful throughout the whole process! Definitely recommended!
Agent replied · 19 June 2024
Dear Annie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI have been really impressed with Lara…
I have been really impressed with Lara at Portico who has managed my Airbnb property. She always responds to emails in a timely manner and is always willing to support me in anything I ask for. Nothing ever seems to be a problem, so has a 'can do' attitude, which I have really valued.
5/5
TrustpilotAlice at Portico
Alice (Franco do Amaral) has been so helpful and is really efficient. She replies promptly and has liaised with with our landlord and assisted us after a burst pipe in our home. She makes the whole experience and communication with portico loads better and is so so wonderful!
5/5
TrustpilotAdelina is superb, efficient
Adelina is superb, efficient, responsive, polite.
5/5
TrustpilotThanks Kieran …
Portico is One of the best estate agents out there guys, Specially Kieran Downey who deals with repairs, He is really handy understand your issues and gets the right team behind the case, any issues gets sorted and dealt very quickly and professionaly. A *************
5/5
TrustpilotWe have been dealing with Marc at…
We have been dealing with Marc at Portico now for over 4 years as a landlord. They have found us some lovely tenants in this time and the tenants also seem pleased with the service they got at Portico. I would happily recommend them having used other agencies in the area before finding Marc.
5/5
TrustpilotSuccessfully let our property - very responsive agent.
We used Portico Islington to let a flat in Clerkenwell recently. They were responsive to queries and kept us fully informed on progress regarding viewings etc. (including Molly responding out of hours over email). Suitable tenants were found quickly and the appropriate reference checks etc. done within a few days. Very pleased with the service.
5/5
TrustpilotBrilliant Agents
From first contact right through to completion everyone at Portico have been polite, friendly, helpful and professional. Cannot recommend them enough if you are looking for an enthusiastic team to help sell your house, they kept us updated at every step and its been an incredibly stress free sale.
5/5
TrustpilotSamuel Johnson provided amazing…
Samuel Johnson provided amazing customer services skills and was able to communicate and answer me and my daughters questions quickly and effectively. During the COVID-19 lockdown he was still able to contact us and when I wasn’t able to travel, he made sure I received documents some way and some how.
5/5
TrustpilotA truly professional agency to work…
A truly professional agency to work with. They clearly invest time and money to ensure all staff provide exceptional levels of service. I've been very impressed with Aleksandra Galla & Ed Lugg who have been thorough, personable and very passionate in everything they do - very refreshing, well done!
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