Trusted Agent profile · London
★★★★★
1,305 reviews across 2 platforms
163-165 Hoe Street, London, E17 3AL
Portico's office in London, at 163-165 Hoe Street, is rated 4.2 out of 5 across 1,305 reviews on two platforms, including 246 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotSuper experience
My partner and I are moving to a property managed by Portico and our experience has been really positive and easy going. Samuel who has been helping us with securing the property has been really helpful in keeping us updated, and is always friendly and quick with responses. Overall, it's been a really good experience and would recommend Portico to anyone looking for their next property.
5/5
TrustpilotIeva is a marvel
Ieva is a marvel, she is super efficient and reliable with excellent customer satisfaction from me.
5/5
TrustpilotThis specifically relates to Helene who…
This specifically relates to Helene who arranged payment of deposit in January 2021 relating to a tenancy that ended in 2018. She attempted to ring and email me to make sure I was aware the payment hadn't been made at the time and to check my details were correct. I appreciated her persistence and speed of sorting the matter once it had been discovered.
5/5
TrustpilotKumanjan has been always helpful and…
Kumanjan has been always helpful and friendly. Dealt with my account queries very quickly and in a professional manner.
5/5
TrustpilotHad a great experience with Portico.
Had a great experience with Portico. Thanks to Alex who was very helpful and made everything simple. Would recommend!
5/5
TrustpilotAlex was very friendly and professional…
Alex was very friendly and professional who went over and above to help the whole process along, greately appreciated
5/5
TrustpilotCasey installed a couple of alarms for…
Casey installed a couple of alarms for us. Very happy with the work that was carried out.
Dear DennyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotThis discriminant racist rental estate
This discriminant racist rental estate, is corrupt, their immature staff should be avoided, extremely unprofessional! While searching for flats, the jerks insulted me for my age, selectively picked hell holes to rent, its clear they hate asians, despite the mayor being asian, its selective discrimination Their also a rip off their agency fee is extortionate like everything in London
5/5
TrustpilotVERY WELL DONE
Brilliant job from all the staff, thanks to Spyros as well! No issues so far and careful from them.
5/5
TrustpilotHonest Professional Reliable
Always a pleasure working with Portico on transactions. Super efficient and always go above and beyond! Thank you Team.
5/5
TrustpilotAnnie and Filiberto were a great help
Annie and Filiberto were a great help, flexible and appreciated their assistance
5/5
TrustpilotAmazing experience today
Amazing experience today. Casey the handyman refreshed our bathroom and did a beautiful job. Would highly recommend
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service - Thanks Sean and Meera
5/5
GoogleI've been a client of this organisation for the last 8 years, and the service is absolutely fantastic. Quality service is always, provided to me by Sanyah one of the team members. I never have to worry and can be reassured that any issues regarding the property will be effectively and efficiently dealt withPositiveQuality, Professionalism
5/5
TrustpilotExcellent support
I had the pleasure of being helped by Magdalena, very friendly and professional quick support.
1/5
TrustpilotDulwich branch was terrible
Dulwich branch was terrible. Cancelled an appointment when we were already on the way, because they accepted an offer on the first day of viewings (this was for a rental - everyone else uses a fair system where you apply and they choose at the end of the day).We complained and received the most unprofessional response I've ever seen.
5/5
TrustpilotAlex Galla was superb from start to…
Alex Galla was superb from start to finish, very pleased with the service. Highly recommend!
5/5
GoogleBrilliant service, Sean Hewitt guided us through the sale process and worked tirelessly in the middle of a global pandemic to ensure that our sale was agreed and processed as quickly as possible, whilst keeping us updated every step of the way. We thoroughly recommend him and his team to anyone thinking of buying or selling a property!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSanyah and her colleagues have all been very responsive and helpful throughout the entire process. Buying a house is very stressful and Sanyah has really put us at ease with her professional and pro-active work. We've really enjoyed working with her. We would definitely consider Portico if we ever buy another house and we'd recommend it to anyone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotA very big thank you to Sean Hewitt
I have been working with Sean Hewitt for over 20 years and can honestly say that he has always been prompt, reliable, helpful and informative and has a sensible, positive "can do" approach to letting and selling my properties. I moved to Australia in 2004 and Sean has played a very significant part in making my long distance role achievable.
5/5
TrustpilotGood service!
The team have always been very attentive and come back to any issues quickly! Would recommend.
Dear RyanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotSean and his team are very helpful &…
Sean and his team are very helpful & professional a great company.
5/5
TrustpilotThank you Helene in the Accounts…
Thank you Helene in the Accounts department for being so helpful and professional. A pleasure to deal with
5/5
TrustpilotVery good experience
Very good experience, no issues.Charlene Marin was very thorough and amazingly patient with my renewal . Thank you!
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