Portico London reviews

★★★★★ 5/5

Trustpilot

It was a pleasure working with Matt and…

It was a pleasure working with Matt and the team at Portico.

Clare · 20 January 2026

★★★★★ 5/5

Trustpilot

Matt was fantastic

Matt was fantastic, would highly recommend

Hamish · 7 March 2026

★★★★★ 5/5

Trustpilot

Amazing Experience

Paul has been exceptional from start to finish. Sometimes you meet someone who is genuinely kind, sincere, and refreshingly human in a way that is all too rare and Paul is exactly that.

Kate · 10 April 2026

★★★★★ 5/5

Google

I would like to thank Yev& Tauqeer finding me the best home to rent in walthamstow, In all of the process the whole team was very helpful and friendly, thank you portico for the help.

Laby · 13 May 2025

★★★★★ 1/5

Trustpilot

1 year ago I rented a flat in Leyton… (Deposit troubles)

Last year I rented a flat in Leyton through an agency called Outlook. It was the worste estate agency I've ever dealt with in 14 yrs I've been renting in London. If you want details of what happened, I wrote 3 bad reviews about them (1 per accident).Outlook has been now absorbed by Portico but things haven't improved. They actually got worse. I left the flat in Leyton at the end of my 1 year contract because the landlady decided to sell the flat. My last day in the flat was the 20th of November (Sunday). Emily who works for Portico now (and was previously working for Outlook) told me and my ex flatmate that they would have inspected the flat on the following Friday (25th), send the report to the Landlady and if everything was fine give us our deposit back. Today is the 5th of December, the landlady did not receive any report, Emily is ignoring my multiple emails and ghosting my ex flatmate on the phone. God knows if and when we will see our deposit back. It shouldn't be like this at all. First of all, they shouldn't ignore us like this. Also, by now they should have at least send the report tonthe landlady. We need our deposit back since we left the place immaculate and the deposit is in a protection scheme. If you are honest people like us, avoid this agency like the plaugue.

Antonio · 6 December 2022

★★★★★ 5/5

Trustpilot

We sold our family home via Daniel…

We sold our family home via Daniel Cantle and his team at Portico and they have been an absolute dream to deal with. Daniel is very thorough, knowledgeable and extremely professional and although we lost a buyer whilst we took and age to find a property to purchase there was no pressure on his part. Estate agents don't always have a good reputation but Daniel is one of the good ones and we considered him to be more of an advisor than a salesperson.Can't recommend him and his team highly enough.

Lee · 30 November 2022

★★★★★ 1/5

Trustpilot

Portico is Uncaring and Incompetent

My experience with Portico Bloomsbury was ok for most of my tenancy but it was utterly terrible at the end. At the beginning of my tenancy Portico was quite helpful and well organised. However, at some point they had been acquired by a larger company and then the quality in service fell to a shocking level.When my tenancy in Euston was coming to an end I had organised a separate company to clean the flat the day after my tenancy had ended. Portico agreed to this and said that they would leave the key in a box outside Portico for the cleaners to pick up. They failed to do this and I got charged anyway because the cleaners had to wait for a long time as no one showed up to the office when it was supposed to open. I then had to argue with Portico to say that I should not have to pay for cleaning anymore because I had sorted it out and it was Porticos fault that no cleaning actually happened. They agreed and accepted their mistake, but this should not have happened in the first place.Prior to this, my calls were being consistently ignored by Portico for hours when I was trying to sort out and understand what I was supposed to do in order to properly vacate the property. I even went to Portico in person to talk to them as they kept saying that they were busy, they simply did not care as I was no longer paying money due to me moving out.After that terrible turn of events happened the matter of the deposit began. Initially they attempted to charge me for cleaning despite them already agreeing that they would cover it as it was their fault. They also tried to charge me for missing items, which were clearly visible in photos on the Check-in and Check-out documents which they had provided themselves. They tried to charge me for a broken door which was low-quality, cheap and several decades old. They did this despite my reporting it to Portico stating that it was broken before the end of the tenancy, which they had an obligation to fix free of charge. They attempted to charge me for leaving items behind which all were present in the flat when I moved in and was present in the check-in photos which they provided themselves.All of these charges I got removed but it took a staggering 50 days of emailing and having to repeat myself to them over and over again. The incompetence was astounding. They could not even properly compare documents which they provided as evidence to charge me with. I had to sort through them, evidence the truth and present it to them when the burden of proof was on them as they were the ones making the claims. They were charging ridiculous prices for the things that they were claiming. For example, for a cheap old plywood door they said that it would cost us £375 (approx) to get it repaired and that this was actually only half of the price!I would not recommend Portico - Bloomsbury to anyone. It is a terrible organisation, it does not care about it's tenants and behaves in an unprofessional way due to the incompetence of its staff.

Ralph · 3 November 2022

★★★★★ 5/5

Google

Thank you Yevhenii from Portico for all help with my move. Everything was easy and fast, very good service!

Ivan · 16 October 2025

★★★★★ 5/5

Trustpilot

Huge thanks to Portico Property and…

Huge thanks to Portico Property and Laura Gomes for a highly efficient and personal service as we navigated the difficult task of finding and renting an apartment from Australia. Laura's professionalism, commitment and courtesy throughout the process was most impressive and ensured a very smooth and excellent result for us.

Denis · 3 March 2026

★★★★★ 5/5

Google

A big thank you to Portico and a special thanks to Yevhenii for all the help

Маша · 24 October 2025

★★★★★ 5/5

Trustpilot

Erick is one of the best estate agents…

Erick is one of the best estate agents ! Right from viewing to renting out the property, Erick was extremely professional. He made sure that we were happy throughout the process, nice friendly person who dealt with all our requests. I have been to many estate agents in UK before i decided to go portico Hammersmith and most of the other estate agents don’t bother when you turn up for viewing they don’t even smile at you . I must say Erick smile made all difference. Even after we have moved in Erick is always available and responsive. We had a leak problem and within an hour Engineers were here to fix them. I highly recommend Portico Hammersmith , specially Erick . You will sure be in good hands!Erick Your smile makes all the difference in this world . Thank you once again Portico Hammersmith

Jessy · 24 June 2022

★★★★★ 5/5

Trustpilot

Portico Leyton

I've been dealing with Portico Leyton for the last 6 months. These guys are top notch and very professional. In fact the whole team consistently over deliver which is such a pleasure to deal with. Tommy Taylor is absolutely brilliant and true to his word. Appoint this branch and you will not be disappointed.

Dean · 3 June 2024

★★★★★ 5/5

Trustpilot

Very informative

Thank you for the information and viewings. Meera and Annie were particularly pleasant to deal with!

Eleanor · 9 October 2025

★★★★★ 5/5

Trustpilot

Lady Niongo

I was looking for a property for a while because I wanted a nice place for my little baby and we had viewings with Lady Niongo. By far she is my favourite agent forever . Not only she is professional but also so lovely person with all the meaning of the word and so kind always with a warm smile . Always answered my emails no matter what time it was and always made her best to help us with everything so everything is perfect for us. I’m really happy that I find and trust her about our new home and the agency as well .I’m already recommending the agency to friends that are looking for a property. Also the box we had from portico when we took the keys was so special. Thank you so much Lady and Portico , I’m really grateful .

Ira · 5 May 2022

★★★★★ 1/5

Trustpilot

A totally unprofessional company

A totally unprofessional company, lacking the bare minimum in politeness and communication. An inadequate check in document followed by multiple difficult communications over months. Property was not professionally cleaned and had junk left behind but Portico weren’t bothered. Whenever I called Megan was ‘too busy’ to talk and unable to call back. Rental arrears aplenty. Despite paying the management fee myself the tenant contacted me directly and I ended up managing issues. All sorts of issues with Portico. I would never use this company for any property ever again. Dodgy company.

Sarah · 28 August 2024

★★★★★ 5/5

Trustpilot

I had a good overall experience with…

I had a good overall experience with Portico Ilford. When I first rented the flat, I faced some trouble with the person handling the initial paperwork, he told me I would get the keys in three weeks, but after waiting that long, it was delayed by another month. However, once everything was sorted, my experience during the tenancy was excellent.

H · 14 October 2025

★★★★★ 5/5

Trustpilot

PORTICO THE PERFECT ESTATE AGENTS Daniel Cantle and his team at the…

Daniel Cantle and his team at the Woodford Essex Branch exceeded all my expectations by milesDan in particular was very professional and was instrumental in selling a property for us quickly in Woodford Green Essex I explained I lived 200 miles away and my mother had gone into a nursing home unexpectedly leaving us with a real dilemma on our hands Dan came to our rescue and found us a firm to empty all the contents for a very very reasonable price then the same again for a Locksmith He came to meet me at the property at short notice well past 6.30 pm ,nothing was too much trouble He had all the photos and sale ect live on all major web sites within 3 days Then within another week we had over 50 offers and 22 actual viewings carried out by Dan and his team inc Bilal Ahmed who was also very professional and hard working Portico sifted through all the offers and advised us which one to go with If you could clone these guys you’d have a world full of perfect Estate AgentsWell Done Portico you have a great asset in Dan and Bilal

Debbie · 27 November 2021

★★★★★ 5/5

Google

Yevhenii is amazing!!!! Help`d uss out alot! Make sure to get him!

Mantas · 16 October 2025

★★★★★ 5/5

Google

Thanks so much to Kaitlyn Young for making the deposit return a really smooth process.

Tashan · 16 September 2025

★★★★★ 5/5

Trustpilot

Henry and his team at Portico have been…

Henry and his team at Portico have been brilliant over the years. The level of knowledge and guidance we received with selling and onwards purchase has been incredibly valuable. Henry and his team were available at all times to provide a wonderful service. I can not thank you enough for all that you have done for me, and all I have learnt. Thank you Henry and team at Chigwell/Woodford.

Divya · 18 February 2023

★★★★★ 5/5

Google

I would like to thank James & Tauqeer for all of their help in finding me a place to rent, they are the best in the team and have been very informative. Definitely recommend talking to them two.

, , , , , , , , · 24 November 2024

★★★★★ 5/5

Trustpilot

It came a moment when we should either…

It came a moment when we should either find another tenant or renew the current lease contract with the actual tenants. Without being into UK for quite some time, we are not cleary aware of any changes in the rental market. Uwais Malilk has been very precise in all information given to us and options we could take and is very efficient to conclude a renewal with our tenants with conditions cited before.

Dora · 19 July 2022

★★★★★ 5/5

Trustpilot

Jade was efficient and lovely!

I had the luck to be helped by Jade from Portico, she was so efficient and understood our needs straight away. After 4 months of difficult searches we found the dream place at the second meeting with her. I would highly recommend to connect with Portico they are amazing, we now have an amazing place to live in and fitting our budget which seems to be a miracle in London in these times.Thanks again Jade!

Lila · 21 March 2022

★★★★★ 5/5

Trustpilot

I sold a house through Portico at the Walthamstow branch. …

I sold a house through Portico at the end of July 2025. My house sale had "twists and turns" - as some house sales do. I worked closely with Ed Lugg, Regional Sales Director to plan and stratagise as to how bets present each step with our potential Buyers - and we got there. Thank you Ed and Portico.

Harveen · 21 September 2025