Portico London reviews

★★★★★ 5/5

Google

Anila has been an absolute legend helping me to move into a new place. She has been very efficient and helpful throughout the entire process from viewing to moving in day. She patiently answered all of my questions and did her best to support me through the process. She has made the entire moving experience more relaxed for me. If i decide to move in the future I will try to go with the same agency again.

Anna · 10 June 2021

★★★★★ 1/5

Trustpilot

Awful and unprofessional

Letting through portico Bloomsbury has been the most stressful and awful experience. They hardly ever reply to emails even when our flat had no heating for a month. Their work is inconsistent and often unprofessional. After moving out it has been over a month and we still have not received our deposit back. Property manager Charmaine Fernandes refuses to reply to emails. I’m honestly fed up of dealing with portico, I just want my deposit back so I can be done with them.

Upset · 14 September 2020

★★★★★ 5/5

Google

Simon and George have been very helpful, supportive and professional from day 1. Simon went above and beyond to assist with information about the property world as a whole, which he really didn't have to. But those are details that make a difference between companies. I really appreciate how smooth the process was and how quickly I managed to rent out my flat, so thanks a lot! Would highly recommend.

Nelena · 10 June 2022

★★★★★ 5/5

Trustpilot

Really friendly and efficient staff

Really friendly and efficient staff. It’s been such an easy process from start to finish, replies to our queries were answered very quickly . All in all very good service - would reccomend.

Hywel · 17 April 2026

★★★★★ 5/5

Google

Genuinely the most helpful and accommodating agents I’ve had the fortune to deal with. George and Farabi are available for any questions or queries at any time of the day and go out of they’re way to accommodate you. George, Farabi and Simon made the renting process so smooth and easy for me and I can’t recommend them enough!

Mahnoor · 10 June 2023

★★★★★ 5/5

Trustpilot

Densel has been very professional…

Densel has been very professional throughout the process, He has very good knowledge of the local area, which helped when selling our house. He has always communicated through each stage and was prompt when answering any of our questions even on his days off. Approachable and get the job done attitude which is what you need especially in the current housing climate.Will definitely recommend to friends and family!

Adam · 29 July 2022

★★★★★ 5/5

Google

The agency is extremely helpful and efficient and played an integral part in helping us lease the house. Simon, Anila and George were always professional and replied promptly to all our queries and really helped not only speed up but also simplify the process. After interactions with so many difficult letting agencies, it was a pleasant surprise to meet a team so lovely and always ready to help!PositiveResponsiveness, Professionalism

Pankhuri · 10 June 2022

★★★★★ 5/5

Google

I have just sold my property with Portico and the professionalism has been exceptional. Imdaad Surroop, my Sales Manager was etremely helpful, proactive, encouraging, always going beyond expectations and persistent throughout what was a very challenging process. He is a real asset to portico. I will recommend Portico any day. Thank you!!

Kojo · 12 November 2023

★★★★★ 5/5

Trustpilot

Positive experience with Matthew of Portico

Myself and my partner moved to the Clapham area through Portico Battersea. We were managed by Matthew, who was very efficient and communicative throughout the process. We felt well supported by the Portico team and are looking forward to our time in our new property.

CHRISTIAN · 17 August 2026

★★★★★ 5/5

Google

Portico and Farabi went beyond their responsibilities in helping me with my house search. Farabi was always available for any quries and was quick with all documentation work. I would recommend him to anyone who is looking for a rental place in the docklands area.

Amol · 11 March 2024

★★★★★ 5/5

Trustpilot

Excellent customer service from Tauqeer

Excellent customer service from Tauqeer, who helped me find the perfect property. The entire process was smooth, clear, well explained, and completely stress free from start to finish.

Uthmaan · 28 April 2026

★★★★★ 5/5

Google

Had a great experience with Yves who was super professional and response throughout!

Katelyn · 13 August 2026

★★★★★ 5/5

Google

Anila was simply the best! She was really empathetic, prompt and friendly. When I told her I would like to finalise something in the next few days before leaving for holiday, she made it happen and was continuously in touch with me with updates. Because of her I was calm and stress free before my travels and she has been an absolute star during this process!

Akshita · 14 June 2022

★★★★★ 5/5

Google

I recently moved into a property with the help of Farabi, throughout the whole process the communication and guidance was excellent and Farabi made the whole process feel so east and smooth. Thank you for your professionalism and dedication.

Zaid · 26 June 2024

★★★★★ 5/5

Google

I rented a property through Portico Lettings and had a fantastic experience. Farabi, our letting agent, was extremely helpful and responsive. The process was smooth, and the property was in excellent condition. Highly recommend Farabi and Portico!

Rebi · 26 July 2024

★★★★★ 5/5

Google

I would like to Thank you Farabi Rabbil​ for his mannerly behaviour and interest to show the property around and answer all the questions in professional manner. Farabi is very dedicated to his job as he exactly understood what was my expectations from the property I wanted to move in. I greatly appreciate. Best Wishes.

Priyanka · 10 June 2023

★★★★★ 5/5

Google

Outlook has been managing two properties on my behalf since 2017, I have good working relationships with the letting managers Simon Castle and Pardeep Singh, who both go out of their ways to attend to issues relating to the letting of my properties. I’m very happy with their services and will continue to use outlook for letting and sales in the foreseeable future.PositiveQuality

Chieh · 26 August 2022

★★★★★ 5/5

Google

I have been with Outlook property from last 2 years. They provide excellent guidance and help for renting a property. Specially I would appreciate the prompt response and help from Anila. She helped me finding my current flat as well as my next flat. She is always professional and even if responded me out of the working hours. Thanks Anila and Outlook team.PositiveResponsiveness, Professionalism

Aswini · 10 June 2022

★★★★★ 5/5

Google

Recently rented a property through Outlook and was very happy with the service. The viewing was carried out by George who was extremely friendly and happy to answer any questions I had and was happy to follow up on any queries which he couldn't answer immediately. Simon & Anila were also super helpful throughout the whole process right up until moving day. Thank You.PositiveProfessionalism

David · 10 June 2022

★★★★★ 5/5

Google

I would recommend Outlook without any question. They are very professional in what they do and are there to address any question a prospective tenant would have, every step of the way. Special thanks to Simon for the constant and unwavering support throughout my move. Thanks to George as well for the last mile resolutions. You made my move a stress free process. Thanks!

Abishek · 10 June 2022

★★★★★ 5/5

Google

Simon Castle has been responsible for finding tenants whenever our property becomes vacant. He has never failed us. We have dealt with Simon for a number of years and have been impressed with his professionalism and willingness to help. Even after the tenancy is secured, he is the first person we contact if there is an issue which needs urgent attention. Again he's never let us down. Thanks Simon.PositiveResponsiveness, Professionalism

AiLinh · 10 June 2021

★★★★★ 5/5

Trustpilot

I have had an amazing experience here

I have had an amazing experience here. They made my move very smooth and easy, especially when I came from another country - the stress was taken away! Jodie was incredible during this experience. Thank you so much team.

Meg · 24 July 2025

★★★★★ 5/5

Trustpilot

Buying a house

Buying a new house is always stressful but Paul Cwiek and Caroline Watkins at Portico helped make it a smooth process. They were very responsive and helpful. Great communication at all times.

Solveig · 12 October 2026

★★★★★ 5/5

Trustpilot

Just want to thank Michael for all the…

Just want to thank Michael for all the help he gave us in finding our perfect flat. If any of my friends need a property I will sure recommend Michael. Regards

LUISA · 28 August 2024