Portico London reviews

★★★★★ 5/5

Google

Anila was absolutely amazing! She was so helpful. It’s hard to find an estate agent who really cares about your requirements and will go over and beyond to help you find this. If a flat was taken off the market she did her best to find another one and now we have our perfect home! She helped us every step of the way with all the documentation and a very fast turnaround! Would recommended Outlook (Anila) 1000%

Joyce · 10 June 2022

★★★★★ 5/5

Google

I want to thank you for all of your time and effort in helping me and making my move so easy. You made this whole process much easier than it could have been. Special thanks to George and Anila, you were very welcoming, you were always listening and offering your support and advice and this is an important thing that I really appreciate. I will be referring you to all of my friends because of your excellent service. NaourezPositiveResponsiveness, Professionalism

Nazzou · 11 January 2022

★★★★★ 5/5

Trustpilot

PORTICO THE PERFECT ESTATE AGENTS Daniel Cantle and his team at the…

Daniel Cantle and his team at the Woodford Essex Branch exceeded all my expectations by milesDan in particular was very professional and was instrumental in selling a property for us quickly in Woodford Green Essex I explained I lived 200 miles away and my mother had gone into a nursing home unexpectedly leaving us with a real dilemma on our hands Dan came to our rescue and found us a firm to empty all the contents for a very very reasonable price then the same again for a Locksmith He came to meet me at the property at short notice well past 6.30 pm ,nothing was too much trouble He had all the photos and sale ect live on all major web sites within 3 days Then within another week we had over 50 offers and 22 actual viewings carried out by Dan and his team inc Bilal Ahmed who was also very professional and hard working Portico sifted through all the offers and advised us which one to go with If you could clone these guys you’d have a world full of perfect Estate AgentsWell Done Portico you have a great asset in Dan and Bilal

Debbie · 27 November 2021

★★★★★ 5/5

Google

Portico made the process of securing a property easy and efficient. Farabi was a great help as point of contact at all points and with anything we needed, Simon was excellent and between them we could not have asked for a better service from a letting agency.

Joe · 26 July 2024

★★★★★ 5/5

Trustpilot

Henry and his team at Portico have been…

Henry and his team at Portico have been brilliant over the years. The level of knowledge and guidance we received with selling and onwards purchase has been incredibly valuable. Henry and his team were available at all times to provide a wonderful service. I can not thank you enough for all that you have done for me, and all I have learnt. Thank you Henry and team at Chigwell/Woodford.

Divya · 18 February 2023

★★★★★ 5/5

Google

I would like to recommend Outlook properties to everyone. They are very responsive and they take full ownership for completing transactions. They are very friendly, understands the needs of the clients and acts in an agile manner. They are willing to go the extra mile to satisfy clients. Last but not the least, i would recommend Sahir Ahmad, the sales negotiator as he has just been superb. He saw through the whole completion as if it was his own property. I would also thank Imdaad and Billy as well as they have been really friendly and helpful. Finally, i would like to say Thank you Outlook Properties and Sahir!PositiveResponsiveness, Quality, Professionalism, Value

Twisam · 26 August 2021

★★★★★ 5/5

Google

George and Farabi is very professional and very kind hearted for my looking for a proper place to rent. They help me find the right one so quickly and explain very patiently everything before and after i move in. It's so nice to have them with excellent customer service. Very much thanks to them and hope will have another opportunity to have their service.

Zijian · 10 June 2023

★★★★★ 5/5

Trustpilot

It came a moment when we should either…

It came a moment when we should either find another tenant or renew the current lease contract with the actual tenants. Without being into UK for quite some time, we are not cleary aware of any changes in the rental market. Uwais Malilk has been very precise in all information given to us and options we could take and is very efficient to conclude a renewal with our tenants with conditions cited before.

Dora · 19 July 2022

★★★★★ 5/5

Trustpilot

Jade was efficient and lovely!

I had the luck to be helped by Jade from Portico, she was so efficient and understood our needs straight away. After 4 months of difficult searches we found the dream place at the second meeting with her. I would highly recommend to connect with Portico they are amazing, we now have an amazing place to live in and fitting our budget which seems to be a miracle in London in these times.Thanks again Jade!

Lila · 21 March 2022

★★★★★ 4/5

Google

We recently moved in, Yves was our agent and was very responsive and transparent with everything! We are very happy with our new place.The communication for any details or issues that arise is super fast as our landlord is also very accommodating.

Marium · 25 August 2024

★★★★★ 5/5

Google

We have worked with Simon and the team for a few years as we own a flat in the area that we are very attached to and were looking for someone we could trust. We value and rely on Simon's advice and experience in the industry in order to find tenants who will respect the flat, to help us with logistics of changeover and recommending local trades. The team have always been very responsive if you need anything.

Jenny · 10 June 2021

★★★★★ 5/5

Trustpilot

Happy with the service

I used Portico for about 6 years to let my flat and had no problems, until the end of the last tenancy where a deposit dispute was necessary. Natalie Banton handled the case diligently and I was awarded money back which covered my expenses to set the flat right. Many thanks to Natalie. Also to Marc McIlveney in lettings office, and Mark Sivell and Michelle Ford for handling the eventual sale of the flat.

Beccy · 21 January 2022

★★★★★ 5/5

Google

Honestly working with portico agency was amazing specially Yves he was absolutely great to work with he was super helpful and nice very smooth to work with definitely I will work with them again because my experience with them was wonderful special thanks to my wonderful agent Yves again!!!!!

Brief · 13 December 2025

★★★★★ 5/5

Google

I've been a landlord with Outlook for nearly 10 years now. I've always had a great experience dealing with them. The team is friendly, professional, and very responsive. Recently, my previous tenants moved out and there were some issues with the house. Simon Castle dealt with everything and he went above and beyond to get everything sorted and find me new tenants. I can highly recommend Simon and Outlook Property!PositiveQuality, Professionalism

Jens · 10 June 2022

★★★★★ 5/5

Google

Very professional, courteous and superbly efficient! Thanks to Yves, Farabi and the team at Portico our entire experience, from the initial enquiry to move-in, was absolutely seamless. I would highly recommend their services 😄 …

Chandrima · 16 October 2024

★★★★★ 5/5

Google

Anila has been an absolute legend helping me to move into a new place. She has been very efficient and helpful throughout the entire process from viewing to moving in day. She patiently answered all of my questions and did her best to support me through the process. She has made the entire moving experience more relaxed for me. If i decide to move in the future I will try to go with the same agency again.

Anna · 10 June 2021

★★★★★ 1/5

Trustpilot

Awful and unprofessional

Letting through portico Bloomsbury has been the most stressful and awful experience. They hardly ever reply to emails even when our flat had no heating for a month. Their work is inconsistent and often unprofessional. After moving out it has been over a month and we still have not received our deposit back. Property manager Charmaine Fernandes refuses to reply to emails. I’m honestly fed up of dealing with portico, I just want my deposit back so I can be done with them.

Upset · 14 September 2020

★★★★★ 5/5

Trustpilot

Really friendly and efficient staff

Really friendly and efficient staff. It’s been such an easy process from start to finish, replies to our queries were answered very quickly . All in all very good service - would reccomend.

Hywel · 17 April 2026

★★★★★ 5/5

Google

Simon and George have been very helpful, supportive and professional from day 1. Simon went above and beyond to assist with information about the property world as a whole, which he really didn't have to. But those are details that make a difference between companies. I really appreciate how smooth the process was and how quickly I managed to rent out my flat, so thanks a lot! Would highly recommend.

Nelena · 10 June 2022

★★★★★ 5/5

Google

Genuinely the most helpful and accommodating agents I’ve had the fortune to deal with. George and Farabi are available for any questions or queries at any time of the day and go out of they’re way to accommodate you. George, Farabi and Simon made the renting process so smooth and easy for me and I can’t recommend them enough!

Mahnoor · 10 June 2023

★★★★★ 5/5

Trustpilot

Densel has been very professional…

Densel has been very professional throughout the process, He has very good knowledge of the local area, which helped when selling our house. He has always communicated through each stage and was prompt when answering any of our questions even on his days off. Approachable and get the job done attitude which is what you need especially in the current housing climate.Will definitely recommend to friends and family!

Adam · 29 July 2022

★★★★★ 5/5

Google

The agency is extremely helpful and efficient and played an integral part in helping us lease the house. Simon, Anila and George were always professional and replied promptly to all our queries and really helped not only speed up but also simplify the process. After interactions with so many difficult letting agencies, it was a pleasant surprise to meet a team so lovely and always ready to help!PositiveResponsiveness, Professionalism

Pankhuri · 10 June 2022

★★★★★ 5/5

Google

I have just sold my property with Portico and the professionalism has been exceptional. Imdaad Surroop, my Sales Manager was etremely helpful, proactive, encouraging, always going beyond expectations and persistent throughout what was a very challenging process. He is a real asset to portico. I will recommend Portico any day. Thank you!!

Kojo · 12 November 2023

★★★★★ 5/5

Trustpilot

Positive experience with Matthew of Portico

Myself and my partner moved to the Clapham area through Portico Battersea. We were managed by Matthew, who was very efficient and communicative throughout the process. We felt well supported by the Portico team and are looking forward to our time in our new property.

CHRISTIAN · 17 August 2026