Trusted Agent profile
★★★★★
183 reviews across 3 platforms
240 Balham High Road, London SW17 7AW
Porters Estate Agents's London office at 240 Balham High Road is rated 4.8 out of 5 across 183 reviews on three platforms, including 175 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for Porters Estate Agents. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleOur experience of working with Sean and his team has been very positive. They were responsive to any issues, and pleasant to speak to. They answered any questions in a timely manner. All of the staff were professional and courteous.PositiveResponsiveness, Professionalism
Thank you Kim, it was a pleasure to work with you, wishing you the very best wishes in your new home.
5/5
GoogleI had the greatest experience with Porters Estate Agents in Balham especial with Elizabeth! I was a tenant with them for 4 years and 15 days ago I managed to buy my first flat! From the beginning, they have listened carefully and understood my queries. They took the time to show me properties and always followed up with the most current properties available. Very professional and active and always happy to help. Truly a great experience! Definitely I recommend Porters Estate Agents! Special thanks for Elizabeth, really appreciated your professionalism, follow up and speed. Thanks again.
Thank you for your review Francesco and I have passed your thanks onto Elizabeth, she really enjoyed finding you a flat and working with you. Wishing you the very best in your new home and you are very welcome to pop into the office to say hello when you are passing. Many Thanks Sean
5/5
GoogleElizabeth is fantastic.
Thank you for your review Gareth and I shall pass on your thoughts to Elizabeth, she will be chuffed.
5/5
GoogleBest experience I have had with an estate agent. Friendly and swift to deal with any requests. Transparent and trustworthy and I would highly recommend Sean and his team. Many thanks!!
Thank you for your review Philip, it was a pleasure to work with you and your family, glad the move went smoothly. Thanks Sean & the Porters Team.
5/5
GoogleFollowing my previous review, I'm very pleased with the service provided for me concerning my property, I had to freshen up the equipment and furniture within the place I have rented out recently and Elizabeth, the agent working with me was very attentive, kind and extremely helpful. I highly recommend this agency as it's a very resourceful place with top of the line customer service.
Dear Jose, it has been a pleasure assisting you with your flat rental over the last 10+ years, sometimes when you are overseas it can be a little more difficult, but I hope our communication levels have made this easier for you, once again thank you for your ongoing custom.
5/5
GoogleWe have been leasing a flat through Porters for almost two years, and every step of the way we have been consistently impressed with their level of service and care. …
Lina is our star property manager Che-Marie and I have passed on your very positive comments to her, she was delighted so thank you very much, Derek is also very proactive and I have also passed on your comments to him too. We always very … More
5/5
GoogleSean and his team provided amazing service and is by far the best real estate agent I have ever dealt with. All encounters with the team were extremely professional.
Dear Shaun, Thank you fro your review and it was a pleasure to deal with you and very best wishes for your future property moves and new ventures,
5/5
FacebookWow!! What can I say - Best service received with an Estate Agents - From start to finish service for the tenancy has been flawless!! They just get things done so quickly. Thank you Elizabeth, Sean and Lina 😊
Thank you for your lovely review, customer service is at the heart of Porters Estate Agents, it was a pleasure to help you with your property move.
5/5
GoogleSean and the team were lovely and helpful, you can definitely tell the difference with them being a family run business. I’d highly recommend to renters, buyers or sellers!PositiveResponsiveness, Quality, Professionalism, Value
It was a pleasure to have you in one of our properties, the landlord was very happy that you felt at home and enjoyed the flat. Best wishes for your future property moves.
5/5
GoogleFantastic Estate Agents - Elizabeth was really helpful and professional.
Thank you Elliott, we really do try our best to be a little bit different from your 'normal estate agents', we love customer service and putting our clients first. Enjoy your new home and I will of course pass your comments onto Elizabeth.
5/5
GoogleBig thank you to Elizabeth and Porters for helping us find our new home. Communication was so great and the whole process was really easy. Best experience we’ve ever had with an estate agents! Ayia & Jacob
Thank you for your review Ayia and we do try make your move as stress free as possible, Elizabeth is a great asset to Porters Estate Agents and I hope you really enjoy your new property.
5/5
GoogleVery helpful team - my fridge door couldn't close properly a while ago and Lina arranged someone to come and fix it for me.
Thank you for your review Katie and glad that Lina arranged the repair promptly. Thank you Sean and the Porters team.
5/5
GoogleGreat letting and management agent, highly recommend.
Thank you Sue, we enjoy really do working with you and thank you for supporting an independent estate agent, it really does mean the world to us.
5/5
GoogleMy experience from beginning to end with the agency has been very pleasant. I found the viewing, offer process, and close to be easy, and communication was prompt and through throughout my stay. This agency offers many benefits of working with a smaller company as they are happy to offer personal assistance whenever they can. Highly recommend if you're looking for a place in Balham, this agency is well know and loved within the community.PositiveResponsiveness
Thank you for your review Lucy, best wishes for the future and we are just a phone call/email away if you need us again. Sean
5/5
GoogleI was a tenant with Porters for 5 years and it was a great experience. Whenever I had issues with the flat (leaks etc) the problem was fixed or attended to ASAP. They have great communication with tenants and kept my rent prices as reasonable as possible.
It was an absolute pleasure to deal with you Sarah, thank you for being such a great tenant, I know the landlord really appreciated the way you looked after your home. Best wishes for the future and do drop in and say 'hello' when you are passing through Balham. Thanks Sean and the Porters Team.
5/5
GoogleI was a tenant with Porters for 5 years and it was a great experience. Whenever I had issues with the flat (leaks etc) the problem was fixed or attended to ASAP. They have great communication with tenants and kept my rent prices as reasonable as possible.
It was an absolute pleasure to deal with you Sarah, thank you for being such a great tenant, I know the landlord really appreciated the way you looked after your home. Best wishes for the future and do drop in and say 'hello' when you are passing through Balham. Thanks Sean and the Porters Team.
5/5
GoogleI rented out a property to tenants for many years and then sold it via Porters and have been extremely pleased with their services. Very professional, transparent and honest wih reasonable costs. I highly recommend them.
Thank you for the very positive review Anthony, it was always a pleasure to deal with you over the many years, if you are ever in london again, do pop in for a coffee and a catch up on the property market. Sean and the Porters team.
5/5
GoogleWe have been with Porters for a year now, renting out our flat in Du Cane Court and it has been a very good experience. Great advice, professional service and a can do attitude. Whats not to like. Easy to recommend.
Thank you for your great review and we have really enjoyed working with you and looking forward to our continuing relationship. Thanks Sean and the team.
5/5
GooglePorters handled an extremely difficult sale for me with consummate professionalism. Many thanks to Elizabeth and Sean. Emphatically recommended
Thank you Ben for a lovely review, it was a pleasure to deal with you and your aunt over the years, the flat now begins a new lease of life and I am sure the new owner will be just as pleased as your aunt was. Thank you Sean
5/5
GoogleHighly recommend Porter's, they are fantastic Estate Agents. Very communicative, proactive and organised and really go the extra mile.
Thank you for your positive review Stephanie, it was a pleasure helping you find your first home, wishing you all the very best. Sean and the Porters team.
5/5
GooglePorters Estate Agents were amazing during the purchase of my flat in Balham. Right from the beginning, and through to the end of the process, I found them to be very responsive, friendly and warm. Elizabeth Pleasance guided me through my purchase and always made me feel reassured with her friendly tone and swift responses. I would 100% recommend Porters to others.
Thank you Richard for your very positive review, Elizabeth really enjoyed helping you purchase this fantastic property and we are all very jealous of your panoramic views! Balham is a fantastic place to live and we hope to see you again soon. I will of course pass your comments onto Elizabeth. Many thanks Sean Porter.
5/5
GoogleSean and Lina have been great. It's positively refreshing to have an agency hot on making sure the flat is up to spec and addressing issues quickly. I've had a very pleasant two years renting with them.
Thank you Laura and Lina is our star property manager, many agencies forget about tenants but we appreciate how expensive and difficult renting in London can be, our landlords love happy tenants and we work tirelessly to make sure our properties are compliant and are up to scratch. Good luck with the move and if you need us again, we are just a phone call away. Thanks Sean, Lina and the Porters team.
5/5
GooglePorters has been a helpful, responsive agency, always answering questions regarding the property and happily maintaining the premisise to a good condition! Very pleased with the agency, and I would definitely recommend them!
Thank you for your very positive review Emily-Jane, both I and the landlords wish you the very best of luck on your new adventures, they do sound very exciting. Best wishes Sean & the Porters team.
5/5
GoogleExceptional service in every way. I live abroad and let my flat in Balham through Porters, both letting and management. I have full confidence in leaving everything to them, I rarely even have to think about the flat which is a big weight off my mind. Letting my flat for the first time I was a bit hesitant that they weren't one of the bigger agents but it's actually so much better. The service is personal and they really care. The speed they deal with everything is amazing, the communication is so fast (I prefer email so that's what I get) and things just get done. A few things have gone wrong with the flat and Porters get people on it straight away. I've heard stories of management companies who just call you if something goes wrong and you have to deal with it but not Porters. They get the right people to do the job at the right price, keeping me informed and giving me choices along the way. Porters' fees are so reasonable and there are no hidden costs. If you are looking to rent out your place, especially if you are a novice landlord like me, I highly recommend you talk to Porters.
Thank you for your comments Greg, it is always good to hear that our clients like the way we work, as an independent family owned and run firm we aim to offer a high level of service that is personalised to each of our landlords, we appreciate that not everyone is the same and do not want the ‘corporate’ one size fits all service. Looking forward to a bright and successful continued relationship.
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Porters Estate Agents's London office has 183 reviews across three platforms: 175 on Google, 7 on Facebook, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Porters Estate Agents London is rated 4.8 out of 5 across all 183 reviews, and 4.8 out of 5 on Google from 175 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Porters Estate Agents, London won Trusted Agent.
Porters Estate Agents London, 240 Balham High Road, London SW17 7AW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
